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74lobster
05-24-2021, 01:59 PM
Hello to everyone,

I own an Asus Rog Maximus XIII Hero motherboard and a Samsung 980 PRO NVMe M.2 SSD 2 TB - PCIe 4.0.

If I connect the SSD in the 4.0 PCIe slot of the mobo, the PC turns on for only few seconds and then shuts down automatically.

I don't have an 11 gen processor, but a 10 gen processor Intel i9-10900K.

If I connect instead the SSD to the PCIe 3.0 slot, all goes well, the PC power up normally and Windows 10 identifies correctly the SSD.

Is this normal or there is an issue ?


Thanks in davance.

Saltgrass
05-24-2021, 02:21 PM
Some M.2 slots are not available with the 10th gen processor.

I would suggest you go to the 11th Gen as soon as you can.

74lobster
05-24-2021, 03:04 PM
Some M.2 slots are not available with the 10th gen processor.

I would suggest you go to the 11th Gen as soon as you can.

Thanks for the answer.

I will change the processor ASAP...

kvarq
05-24-2021, 04:10 PM
depends a lot on what do you want...
high speeds for the SSD and some good results in few synthetic benches, so go for 11th or better average/gaming performance therefore keep the 10th
if you can swap Z590 with a Z490 will be a lot better, stability and performance wise
forget about PCIE 4x speeds, won't be noticed in real life

Z590 is a mess for the time being

74lobster
05-24-2021, 04:24 PM
depends a lot on what do you want...
high speeds for the SSD and some good results in few synthetic benches, so go for 11th or better average/gaming performance therefore keep the 10th
if you can swap Z590 with a Z490 will be a lot better, stability and performance wise
forget about PCIE 4x speeds, won't be noticed in real life

Z590 is a mess for the time being

I understand, but I wanna know this:

If I connect the SSD in the 4.0 PCIe slot of the mobo, the PC turns on for only few seconds and then shuts down automatically.

Is it normal or it's an issue ?

kvarq
05-24-2021, 04:44 PM
yeah, I have the same
the motherboard is designed not to work while a 10th is populated with the 4x M.2 slot, just put it in another slot - saw you already did - and everything is fine then

thomas_yiu@ROG
05-25-2021, 04:07 PM
Dear 74lobster,

M.2_1 slot is only Intel® 11th Core™ processors support PCIe 4.0 x4 mode. [see manual for details] M.2_1 will not work with 10th Gen Intel processor.

I suggest installing M.2 NVME on M.2_2 for best performance.

74lobster
05-25-2021, 04:20 PM
Dear 74lobster,

M.2_1 slot is only Intel® 11th Core™ processors support PCIe 4.0 x4 mode. [see manual for details] M.2_1 will not work with 10th Gen Intel processor.

I suggest installing M.2 NVME on M.2_2 for best performance.

Thanks for the answer.

Bye.

74lobster
05-25-2021, 04:21 PM
yeah, I have the same
the motherboard is designed not to work while a 10th is populated with the 4x M.2 slot, just put it in another slot - saw you already did - and everything is fine then

Thanks for the answer.

Bye.