View Full Version : Broken Fan Controller that Came with my M13E

06-11-2021, 04:02 PM
on 3 May 2021 I have Requested a An RMA for the Broken Fan Controller that Came with my Maximus XIII Extreme
The problem was that the RGB showed the Wrong colors when connected to controller and work correctly when connected directly to the board itself
The controller has been send back to the reseller who than contacted Asus to repair or replace the controller

Today I got an email that the Part could not be replaced or repaired

So Now I want This forum A try to get my problem resolved before taking any legal actions

06-25-2021, 03:32 AM
Hi there,
Can you share a video of the issue and PM me your product SN or RMA number?
So I can locate your case and see what happen.
Thank you very much.