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JackNaylorPE
08-15-2021, 07:20 PM
Using hubby's log-in. Just installed an older Roxio Product (Creator 8) on my Windows 7 Box. Don't know if it's related but now Device Mangler has the Yellow explanation point and lists Error Code 52

89624
89625

I have run scannow, checked the registry ... and tried updating the drivers from Device Manager. Checked the following registry key and no Upper and Lower Filter entries

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{36FC9E60-C465-11CF-8056-444553540000}

Any suggestions ?

xeromist
08-17-2021, 09:16 PM
My guess is yes Roxio messed with the drivers. I know many of those disc authoring tools include drivers for a virtual drive. Have you tried uninstalling Roxio to see if it cleans up after itself?