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MasterC@ROG
09-03-2021, 08:51 AM
Core service update:
Armoury Crate Service v4.2.5
Armoury Crate Lite Service v4.2.8
ROG Live Service v1.2.18.0
AURA Service (Lighting service) v3.05.18
AuraLayerManager(AURA lighting effect add-on) V0.0.18

New features
Enable configurable multiple device support
Compatible with Windows 11

Bug fixing & Enhancements:
Fixed system suspend/resume lighting effect frozen issue
Fixed low frequency service crash issue
Fixed G-Skill DRAM Aura Sync issue
Fixed Smart Mode bug
Optimized component update process & Fix update fail issues
Enhanced GUI layout and UI interactive behavior

Newly support models:
[Mouse] TUF GAMING MOUSE X KIMETSU NO YAIBA

Adiemus
09-03-2021, 11:02 AM
Hi, after the recent update (around 29.08.2021) Aura Creator doesn't show (-> can't select) or see or address any A-RGB Strips, they stay dark. The strips worked perfectly fine in the previous version. They currently also work with the default Armoury Crate lighting effects, just not Aura Creator.

Any custom lighting profiles from the older version were no longer compatible, everything stayed dark, I had to remake them.

On the other hand, in the Music Visualisation settings for my G.Skill RAM, the different animation directions finally work!


My motherboard: ROG Crosshair VII Hero with Bios 4402.


These are the current service versions:

Item Version
---- -------
Armoury Crate UWP App 4.2.5.0
ROG Live Service 1.2.18.0
AURA Service (Lighting Service) 3.05.18
Armoury Crate lite service 4.2.8
ASUS AIOFan HAL 1.1.33
ASUS AURA Extension Card HAL 1.1.0.11
ASUS AURA Motherboard HAL 1.1.7.0
AacVGA 0.0.4.3
KingstonDram 1.1.8
AURA DRAM Component 1.1.14
ENE RGB HAL 1.1.37.0
ENE_EHD_M2_HAL 1.0.9.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.4
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.13.0

kiriakos
09-04-2021, 02:54 AM
Hello all, i have the same problem.
I have aRGB strips in my case and they don't recognized from Armory Creator in the device manager as they used to.
In Aura sync software and in Armory Crate there isn't that issue, the aRGB header is appearing normally as Aura syncing device.


Armory Crate log:

Item Version
---- -------
Armoury Crate UWP App 4.2.5.0
ROG Live Service 1.2.18.0
AURA Service (Lighting Service) 3.05.18
Armoury Crate lite service 4.2.8
ASUS AIOFan HAL 1.1.33
ASUS AURA Extension Card HAL 1.1.0.11
ASUS AURA Motherboard HAL 1.1.7.0
ASUS Keyboard HAL 1.01.48
AacVGA 0.0.4.3
KingstonDram 1.1.8
AURA DRAM Component 1.1.14
ENE RGB HAL 1.1.37.0
ENE_DRAM_RGB_AIO 1.0.0.10
ENE_EHD_M2_HAL 1.0.9.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.4
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.13.0

genius_sapphire
09-05-2021, 03:26 PM
I have same issue with the ARGB strip - they appear on Aura Creator, but the lights stay dark, despite already selecting the ARGB strip as part of the layer. I have PM you directly the info and logs.

If using default lighting pattern in Armory Crate - works like normal. Just cannot use any custom lighting (tried making new ones also no good news)

Item Version
---- -------
Armoury Crate UWP App 4.2.5.0
ROG Live Service 1.2.18.0
AURA Service (Lighting Service) 3.05.18
Armoury Crate lite service 4.2.8
ASUS AIOFan HAL 1.1.33
ASUS AURA Extension Card HAL 1.1.0.11
ASUS AURA Motherboard HAL 1.1.7.0
AacVGA 0.0.4.3
KingstonDram 1.1.8
AURA DRAM Component 1.1.14
ENE RGB HAL 1.1.37.0
ENE_EHD_M2_HAL 1.0.9.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.4
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.13.0

TheDude23112
09-06-2021, 12:00 AM
Available Devices show: ROG STRIX Flare, ROG Gladius II Origin, Rog Balteus. All three have Check Boxes. Gladius II Origin and Balteus have checks in their boxes. Strix Flare is empty and will not allow a check.

After some updates, all work now.

jkoz8
09-08-2021, 10:42 AM
I'm using the Asus ROG KO 3070 and Aura Sync will randomly stop detecting separate lighting zones on it. Switching to a different lighting effect that highlights the separated zones properly, like the glowing yo-yo, and it works just fine. I'm just not able to create a custom profile that can utilize them. Seems like every other update pushed out through Armoury Crate breaks it.

Strange this is that I can control these different lighting zones perfectly through Corsair's iCUE but I'd rather not run multiple different lighting programs if it can be helped.

flyinion
09-14-2021, 04:52 PM
Aura Creator keeps CTD'ing for the last few versions now if I try to load presets I created in a previous version to edit it. Running the latest version that was just updated on 9-14-21. FWIW Amoury Crate can still load those presets just fine. I've compared the settings files from the crashing ones vs a newly created one and I can't see anything obviously wrong in the XML except the RGB settings in my older ones have more digits after the period in the offset value........i.e. when you set a color and use the slider to set where on the scale of 1-100 it sits in the pattern.

GObonzo
10-02-2021, 03:22 PM
same issue with aRGB headers not being detected in Aura Creator.
same as with most others; does not show in Aura Creator tabs but works in Armoury Crate with presets.

case LEDs are connected to the motherboard via aRGB header.
is not available for selection and just remains dark while in Aura Creator.
switch to Armoury Crate and the LEDs light up & follow the preset patterns.

CuewarsTaner
10-05-2021, 07:50 PM
Same problem.
I just updated my AURA CREATOR & ARMOURY CRATE.
ARMOURY CAN DETECT MOBO, MEM AND ARGB LED.
AURA CREATOR CAN ONLY DETECT MOBO AND MEM.

Nikramonger
10-11-2021, 06:30 PM
Can't set color for bottom ROG label on Claymore keyboard.

stephane_m
10-23-2021, 04:43 AM
hi !

So last version for Aura Creator 3.1.3.0
Armoury Crate 4.2.12.0
Asus Hal Central HAL : 20210820
Rog Strix z390 KIT : 2.1.1.3
Memory KIT : 2.1.1.3
Rog Strix RTX3090 KIT : 2.1.1.3
Rog Swift PG32UQX KIT : 2.1.1.3

(windows 10 21h2 french)

My component (controled by armoury & aura):

Rog Strix z390-E gaming...-> Base effect OK : Aura creator OK
Memory Ballistix................-> Base effect Ok : Aura creator OK
Rog-Strix-RTX3090............-> Base effect OK : Aura creator OK
Aio Cooler Master ML240..-> Base effect OK : Aura creator NO
ROG Swift PG32UQX..........-> Base effect OK : Aura creator NO


-- DIAGNOSTIC --


Item Version
---- -------
Armoury Crate UWP App 4.2.12.0
ROG Live Service 1.2.18.0
AURA Service (Lighting Service) 3.05.18
Armoury Crate lite service 4.2.12
ASUS AIOFan HAL 1.1.36
ASUS AURA Extension Card HAL 1.1.0.11
ASUS AURA Motherboard HAL 1.2.3.1
ASUS AURA Odd Component 1.0.8
ASUS Keyboard HAL 1.0.50
ASUS MB Peripheral Products 1.0.32
ASUS Mouse HAL 1.0.53
ASUS MousePad HAL 1.0.1.2
AacAudioHal 1.02.12
AacDisplay 1.2.19
AacVGA 0.0.4.6
CosairDram 1.0.13
KingstonDram 1.1.8
AURA DRAM Component 1.0.42
ENE RGB HAL 1.1.37.0
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_ASM_HAL 1.00.05
ENE_EHD_M2_HAL 1.0.5.0
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.4
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.13.0


File Link -> Log_20211023.logE (https://1drv.ms/u/s!Aj6zr_ussiFvgZ4NpZQO7Jjy5wH4HA?e=ZfCZmA)

Steph

Xungo
10-25-2021, 10:25 PM
My ARGB strips doesn't show at aura creator at all, it happened almost an year ago after an update. I waited until now and nothing changed! It appear normally at Armoury Crate! Any solution?

alexlai
10-26-2021, 05:34 PM
Aura Sync cannot work after update to 4.2.12.0 Armoury Crate, all my hardware cannot light up the RGB, Aura Creator reply service error, how can i fix it?

Adiemus
10-26-2021, 10:52 PM
After updating to Windows 11 and reinstalling Armoury Crate and Aura Creator, it still does not recognize RGB strips.

Alex K
10-29-2021, 10:39 PM
I have a GL704GW and with one of the newest versions of Aura Creator, it will not recognize any lighting zones from my laptop... I currently have version 3.1.3 and it does not regognize anything

petrok.flora
11-01-2021, 10:00 PM
Hi!
I have recently realized that now foreign special keys are supported as well in Aura Creator. However, some functions are still not fully functional. For example, special keys do not seem to respond to responsive effects such as Reactive, Ripple or Laser. Other effects finally work now, thank you for that.
In my case (Hungarian keyboard layout), the highlighted keys in the picture weren't responsive:
90438
My keyboard is an ASUS TUF Gaming K3.

Armoury Crate diagnostics log:

Item Version
---- -------
Armoury Crate UWP App 4.2.12.0
ROG Live Service 1.2.18.5
AURA Service (Lighting Service) 3.05.18
Armoury Crate lite service 4.2.12
ASUS AURA Extension Card HAL 1.1.0.11
ASUS Keyboard HAL 1.01.48
AacVGA 0.0.4.3
KingstonDram 1.1.8
AURA DRAM Component 1.1.14
ENE RGB HAL 1.1.37.0
ENE_EHD_M2_HAL 1.0.9.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.4
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.13.0

Thank you in advance!

pndiode
11-08-2021, 10:05 AM
1. Unable to select Back I/O LED (3 each), PCH LED (3 each), Start/Reset button LED, Aura RGB Header 1 (12V GRB) on top of Motherboard or Aura RGB Header 2 (12V GRB) on bottom of motherboard. All are considered as one RGB LED/Strip.
Motherboard: XII Formula

90487

2. Only detects ADD GEN 2_1 (5V, data, GND) at top of motherboard and ADD GEN2_2 (5V, data, GND) at bottom of motherboard. Both are seen as one connection/LED strip and cannot be controlled separately.
Motherboard: XII Formula

90488

3. Each RAM stick has five LEDs and cannot be controlled by zones/separately. Only a single color or other effect per RAM stick.
Motherboard: XII Formula

90489
90490

4. ROG Strix Scope RX works fine. I just had to use three layers. Keyboard recognized by Aura Creator. Lost ability to use Fn key for light effect switch, brightness level, color customization, on the fly macro recording, profile switch, and factory default.
Motherboard: XII Formula
5. Motherboard OLED works fine. Hardware Monitor, Image or Animation, and Custom Banner. OLED recognized by Armoury Creator, but no
support using Aura Sync. Some motherboards have a program specifically for this purpose (software no longer supported). Can the Software Engineers write a Live Dash program for the XII Formula?
Motherboard: XII Formula


PC Components:
Motherboard: XII Formula
90491

Device:
Motherboard: XII Formula
90492

Is this going to be fixed or this is the course Armoury Creator and Aura Creator going to work from now on, due to Aura Sync no longer being essential (for some devices)?

Is Aura Creator a downgrade of Aura Sync?

Are ASUS profits going to decrease from one quarter to the next? Is it EOL due to Aura Creator not working correctly!

Moralles
11-12-2021, 10:13 PM
Hi!
I have recently realized that now foreign special keys are supported as well in Aura Creator. However, some functions are still not fully functional. For example, special keys do not seem to respond to responsive effects such as Reactive, Ripple or Laser. Other effects finally work now, thank you for that.
In my case (Hungarian keyboard layout), the highlighted keys in the picture weren't responsive:
90438
My keyboard is an ASUS TUF Gaming K3.

Armoury Crate diagnostics log:

Item Version
---- -------
Armoury Crate UWP App 4.2.12.0
ROG Live Service 1.2.18.5
AURA Service (Lighting Service) 3.05.18
Armoury Crate lite service 4.2.12
ASUS AURA Extension Card HAL 1.1.0.11
ASUS Keyboard HAL 1.01.48
AacVGA 0.0.4.3
KingstonDram 1.1.8
AURA DRAM Component 1.1.14
ENE RGB HAL 1.1.37.0
ENE_EHD_M2_HAL 1.0.9.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.4
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.13.0

Thank you in advance!

I had the same problem with my Falchion Portuguese Layout keyboard.
But now Aura Creator doesn't even recognize the Falchion after this update.
And please, at least on Basic Effects, give us the option for a background color on the Reactive effect, it doesn't make any sense not to have any.

Item Version
---- -------
Armoury Crate UWP App 4.2.12.0
ROG Live Service 1.2.18.5
AURA Service (Lighting Service) 3.05.18
Armoury Crate lite service 4.2.12
ASUS AIOFan HAL 1.1.40.0
ASUS AURA Extension Card HAL 1.1.0.13
ASUS AURA Motherboard HAL 1.2.6.0
ASUS Keyboard HAL 1.01.48
AacVGA 0.0.4.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.16
ENE RGB HAL 1.1.37.0
ENE_EHD_M2_HAL 1.0.9.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.4
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.14.0

Hope it gets fixed next time.

Cheers

alexlai
11-13-2021, 03:37 AM
Aura Sync cannot work after update to 4.2.12.0 Armoury Crate, all my hardware cannot light up the RGB, Aura Creator reply service error, how can i fix it?

when can you fix the program since the RGB not work for 2months ago

ST4TTR4K
11-18-2021, 09:06 PM
Same here

Watermelonium
11-22-2021, 08:07 AM
Same problem as many others here.
All devices show up perfectly in Armoury Crate.
But in Aura Creator my aRGB fans (which are listed as an Adressable LED Strip) don't show up.

bonet69
11-26-2021, 04:18 PM
90487

2. Only detects ADD GEN 2_1 (5V, data, GND) at top of motherboard and ADD GEN2_2 (5V, data, GND) at bottom of motherboard. Both are seen as one connection/LED strip and cannot be controlled separately.



PLEASE ASUUUUS use the brain and give us individual header control, why the heck is this aura creator for, is useleeeessss!!! CMOOON, it cant be so hard to implement this feature, the same way ram modules can be controled iondividually this must be tooo!!!! So many time developing armoury crate and aura creator and we still cant do this??

Regards

pndiode
12-17-2021, 02:49 PM
Still waiting for a new bug thread to be created. Anyway:

1. Unable to select Back I/O LED (3each), PCH LED (3 each), Start/Reset button LED, Aura RGB Header 1 (12V GRB) on top of motherboard or Aura RGB Header 2 (12V GRB) on bottom of Motherboard. Are all considered as one RGB LED/Strip. Motherboard: XII Formula.

91098

2. ADD Gen2_1 (5V, data, GND) are now controlled separately (Fixed)! I have not tried GEN 2 option with Aura Terminal yet, assuming it is suppose to work that way or does it apply only to a splitter cable?

91099

3. Each RAM stick has five LEDs and still cannot be controlled by zones/separately. Still only a single color or other effects per RAM stick.

91100
91101

4. ROG Strix Scope RX still works fine. Wish I had this control of the keyboard with Aura Sync instead of using Armoury Crate to use Aura Creator.

91102

5. Motherboard OLED still works fine using Armoury Creator. Wish there were a separate software program for Live Dash that other motherboards used. . Oops! Now broken. Spoke to soon, all other preset animations work, but this preset animation no longer works or loads. Is Asus trying to remove their slogan associated with this software?

91206

Aura Creator PC Components: Motherboard XII Formula
91103

Aura Creator Devices: Motherboard XII Formula
91102

Even though the ROG Strix Fusion 300 is not RGB (just red LED) the options to select Static, Breathing, Saturation level, Audio, and Firmware update are available in Armoury Crate, but not Aura Creator. You might want to add to the list with an asterisk next to 500 and 700 (300 USB only). This option was not available in Aura Sync.

91124


Armoury Creator 5.0.10.0 same as before, too much bloatware just to use Aura Creator and change motherboard OLED!
https://rog.asus.com/forum/showthread.php?125522-Armoury-crate-v4-2-5-0-report-here-if-any-issues/page27

Brexxor
12-17-2021, 05:28 PM
Similar problem to a lot of other people.

I have a ROG Strix LC240 AIO CPU cooler, and since this update the RGB on the pump face won't work with any custom settings, but the RGB in the fans attached to it work just fine.

Works just fine with the "Basic Effects" from Armory Crate, but any "Advanced Effects" will not show, despite it being visible and selectable in Aura Creator.

There does also seem to be a whole new Addressable LED Strip that didn't exist before this update.

Any help appreciated.

Sternesalat
12-18-2021, 04:57 PM
Asus Rog strix LC 240 RGB, stays Black if i use RGB effects via Aura Creator, if i use Armoury crate, its working 100% but i dont want the standard RGB Effects. This is since the newest Aura Creator Update

antorime
12-18-2021, 11:21 PM
Hi! I don't have any creator's skills. Can I find in Web any profiles for my laptop's Aura Creator? Thank you.

DirtyBear
12-21-2021, 06:49 AM
Same problem here ! after update Aura Creator none device shows up ! I got 5 items but none shows !!!!!
Such a big and Famous company got first class hardware but got ****y software ! thats sad !

91220

91221

Rinzler123
12-22-2021, 07:42 AM
Similar problem to a lot of other people.

I have a ROG Strix LC240 AIO CPU cooler, and since this update the RGB on the pump face won't work with any custom settings, but the RGB in the fans attached to it work just fine.

Works just fine with the "Basic Effects" from Armory Crate, but any "Advanced Effects" will not show, despite it being visible and selectable in Aura Creator.

There does also seem to be a whole new Addressable LED Strip that didn't exist before this update.

Any help appreciated.

the same problem as you

I contacted with the customer service a few days ago, they send a mail to me and told me to check my USB cable. You know it wont't be useful at all

So I didn't contact with them anymore

maybe someday they will fix it

E. K.
12-25-2021, 07:43 PM
I have a similar problem:
In Amoury Crate i can find and configure a device (Asus ROG SWIFT PG32UQ) under "Aura Sync" -> "Sync Devices", while I can't see it in Aura Creator.

toby850817
12-27-2021, 04:21 PM
Similar problem to a lot of other people.

I have a ROG Strix LC240 AIO CPU cooler, and since this update the RGB on the pump face won't work with any custom settings, but the RGB in the fans attached to it work just fine.

Works just fine with the "Basic Effects" from Armory Crate, but any "Advanced Effects" will not show, despite it being visible and selectable in Aura Creator.

There does also seem to be a whole new Addressable LED Strip that didn't exist before this update.

Any help appreciated.

Same problem here on Asus Rog Strix LC 360 RGB white.

Aura Creator version: 3.2.4
OS: Windows 11 Pro
MB: Z690 Maximus Formula

toby850817
01-05-2022, 10:35 AM
Recently I purchased a ROG PG32UQ monitor.
Although there's aura sync support for big LED logo at the back,
there's no Aura Creator nor Aura Kit support for it.
AUSU Please

Rinzler123
01-12-2022, 04:30 AM
Same problem here on Asus Rog Strix LC 360 RGB white.

Aura Creator version: 3.2.4
OS: Windows 11 Pro
MB: Z690 Maximus Formula

Today the customer service sent a mail to me. I think they mean this problem will be fixed by the end of January.

cdogttv
01-22-2022, 03:34 AM
Aura Creator 3.2.4 does not recognize my 4 sticks of Gskill Trident RGB ram, however Armory crate does... wtf is going on :(