View Full Version : STRIX Z370-G Driver UNKNOWN

09-29-2021, 05:05 PM
Hello I have the Z370-G WiFi addition.
Updated all the Drvers and noticed the WiFi shows as Unknown in the Device Manager.

BIOS; 3004

THE Intel MEI shows WiFi up to date with V2023.55.415.2017.
I Updated to the V2024.0.4.102 when I noticed the Device manager unknown.
I have uninstalled V2024.0.4.102 and Installed V2023.55.415.2017.
However still show it as unknown.

I am actually using the wifi and it works but, with the error do not trust the reliability!

Any advise Appreciated!!


09-29-2021, 06:23 PM

Follow this process :

- Uninstall Realtek Wi-Fi & Bluetooth softwares from your apps installed (Start > Settings > Apps) then restart your PC
- Launch Driver Store Explorer (https://github.com/lostindark/DriverStoreExplorer/releases/latest) > Check the boxes of all versions of these drivers .inf (if you find them) : netrtwlane.inf | netrtwlane02.inf | Rtkfilter.inf
- Check the box "Force Deletion" then click on the "Delete Driver" button then restart your PC
- Download these drivers packages from the first post of this thread then follow the Install/Update Process : [DRIVERS] Realtek Ethernet/WiFi/Bluetooth (https://rog.asus.com/forum/showthread.php?118059-DRIVERS-Realtek-Ethernet-WiFi-Bluetooth)

- Realtek WiFi Drivers (Drivers Only) :

Drivers - 8723DE/8821CE/8822xE

- Realtek Bluetooth Drivers (Drivers Only)

10-10-2021, 03:00 PM
I have tried your instructions a couple of times.
However the NetrtLane Files you listed were not there to delete.
The problem is with the Microsoft Bluetooth Emulator Drivers.
I tried to upload a Png file to show you but was denied the right to upload it.
There are 4 Other Devices listed which are all related to the Microsoft Bluetooth.
APP Server
Plt CompanionService
Wireless iAP

Also everything appears to be working.

Thank you for the Assistance!!