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Uddy84
05-01-2012, 07:24 PM
Hi,

I have an ASUS G74SX and I am having a problem with the trackpad (Sentelic). I am aware that this is something that has been posted here before but i'm not sure if i'm still missing something because I cant seem to find a conclusive answer to it yet.

I can't disable the track pad. When I open Mouse Properties and go under Finger Sensing Pad > Configure > Enable/Disable Pad > USB Mouse Detection and put a check on the box to "Disable pad while external USB mouse is plugged in", it would work. But the trackpad will be active again when the computer is restarted or whenever User Account Control window pops up (when i'm trying to run some games for example).

I find it frustating that I have to go through all those steps again to un-check the box to disable pad, click Apply, check the box, and click Apply again to disable the trackpad.

Is there a solution to this that i might miss out in this forum? Would anyone be kind enough to link the url of that thread?

Thanks

fuzon1337
05-01-2012, 07:28 PM
Hi

have you tried to update your driver for it?

go to this thread and install one of the sentelic drivers http://rog.asus.com/forum/showthread.php?5224-Drivers-Apps-and-How-to-s&country=&status=

Uddy84
05-01-2012, 08:31 PM
I installed "Sentelic Touchpad 9.1.3.5" that is recommended and it does not re-enable the touchpad after a restart. However touchpad becomes active again whenever User Account Control pops up.

fuzon1337
05-01-2012, 08:54 PM
Okey did you download the driver and installed it right away?

If yes, go to device manager -> mouse and other other pointing devices -> click on your mouse and uninstall it. Let microsoft install a plug'n'play driver for it.
Reboot
Then install the new driver and see if that helps :)

Also you can download CCleaner (http://www.piriform.com/ccleaner/download/standard), install it, and run the register check until it doesn't find any register issues.
If you choose to install it, remember to uncheck the toolbar option, unless you want that :P

dstrakele
05-01-2012, 08:55 PM
Try the Sentelic 9.1.7.7 version driver. Uninstall your current 9.1.3.5 driver from Control Panel, REBOOT, install 9.1.7.7 and REBOOT again.

The earlier version Sentelic drivers have a re-enabling issue with USB mice.

Take a look at this thread: http://rog.asus.com/forum/showthread.php?10655-G74-USB-Mouse-Issue

It also indicates Power4Gear may interfere with USB Mouse detection on resume from sleep/hibernation.

Uddy84
05-02-2012, 01:26 AM
I tried dstrakele's advice. With 9.1.7.7, the trackpad becomes active when User Account Control window is up but it will deactivate itself again almost immediately after the UAC window is closed. Probably not the ideal scenario here but i'm pretty satisfied for now. Thanks!

Jebus
11-28-2012, 07:08 AM
Okey did you download the driver and installed it right away?

If yes, go to device manager -> mouse and other other pointing devices -> click on your mouse and uninstall it. Let microsoft install a plug'n'play driver for it.
Reboot
Then install the new driver and see if that helps :)

Also you can download CCleaner (http://www.piriform.com/ccleaner/download/standard), install it, and run the register check until it doesn't find any register issues.
If you choose to install it, remember to uncheck the toolbar option, unless you want that :P


Thanks for your help, the fn - F9 key now disables it, how do I set it so that it never works?? I use a mouse and it just gets in the way of my typing.

Thanks,

PILGRIM
11-28-2012, 02:43 PM
...the fn - F9 key now disables it, how do I set it so that it never works?? I use a mouse and it just gets in the way of my typing.

Go to BIOS setting (press f2 button repeatedly at startup), go to "Advanced",
then disable "Internal Pointing Device", save and exit.

Jebus
11-29-2012, 04:38 AM
Go to BIOS setting (press f2 button repeatedly at startup), go to "Advanced",
then disable "Internal Pointing Device", save and exit.

I tried to do that and when I did, I also disabled the entire keyboard as well. Any other tips??

Thanks

dstrakele
11-29-2012, 05:15 AM
You need to run the 9.1.7.7 Sentelic driver to be able to disable the touchpad in the BIOS without also disabling the keyboard.

Jebus
11-29-2012, 05:49 AM
You need to run the 9.1.7.7 Sentelic driver to be able to disable the touchpad in the BIOS without also disabling the keyboard.

Thank you very much for all your help, to those that experience my problems. The initial setup file didn't install properly, If you get the error by using the setup file. Just manually install the driver in the device manager. I hope I never have to see this stupid touchpad work again.

Thanks again,

pnyknights
03-29-2013, 05:48 PM
You need to run the 9.1.7.7 Sentelic driver to be able to disable the touchpad in the BIOS without also disabling the keyboard.

dstrakele do you still have a link for 9.1.7.7? Asus seems to have removed it from their support page. I tried sending in the laptop for RMA but looks like they only did a system image/restore and now I'm out of warranty :mad:

dstrakele
03-29-2013, 06:30 PM
Try http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Touchpad/Touchpad_Sentelic_Win7_64_Z9177.zip

pnyknights
04-01-2013, 05:55 AM
Try http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/Touchpad/Touchpad_Sentelic_Win7_64_Z9177.zip
Awesome! Thanks bud! Will give it a try sometime this week :)

indianacarnie
04-02-2013, 01:59 PM
Disabling in bios was the only thing that worked for me. Believe me, I tried everything too, updated bios,every driver ever made in the history of the world and nothing worked until I just totally disabled it. I love my machine and am totally happy with it but I think this issue is unnecessary and a black eye for such a fine machine.

pnyknights
05-18-2013, 11:08 PM
So I finally got around to putting 9.1.7.7 on the laptop and now I can finally do two-finger scrolling smoothly. I haven't played around with much of the other settings but at least that works now.

HOWEVER I had previously contacted asus support and they said they would be willing to swap out the touchpad with the Synaptics model as it was still within 90 days of the RMA. Not sure what to do now. I do somewhat prefer Synaptics but I haven't seen much positive feedback from other users (not saying there isn't any, just that users haven't said so). I recall BrodyBoy had hesitations saying they might be a different connector or m/b altogether.

EDIT: Interesting, how did "Asus VIP" get under my name? It doesn't seem like its an avatar or anything. My previous post doesn't have that.

EDIT EDIT: LOL and now its gone after that edit...

dstrakele
05-18-2013, 11:46 PM
I kinda like the Sentelic 3-finger swipe down to "Show the Desktop" and 3-finger swipe up to show all open Windows in 3D perspective (Show Windows Stacked) to allow selecting the Window of choice. I don't know if the Symaptics driver gestures have that.

The G74SX shipped with both Sentelic and Synaptics touchpads, so a swap should not be an issue. In fact, I recall a user reporting such a swap for his defective touchpad.

fakunchas
07-12-2013, 10:51 AM
I kinda like the Sentelic 3-finger swipe down to "Show the Desktop" and 3-finger swipe up to show all open Windows in 3D perspective (Show Windows Stacked) to allow selecting the Window of choice. I don't know if the Symaptics driver gestures have that.

The G74SX shipped with both Sentelic and Synaptics touchpads, so a swap should not be an issue. In fact, I recall a user reporting such a swap for his defective touchpad.

It was me!
My g74 came with the crappy sentellic touchpad. Oh god, the horrors! i tried all the available drivers at the moment, all the options selected/deselected regarding 3 fingers scroll, 2 fingers scroll, usb keyboard detection, bios settings, etc etc etc.. i kept being saluted with erratic touchpad movements.. until i RMA it, and ASUS of Portugal changed the touchpad to a Synaptics one. Oh.. heavenly change!