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moody
02-22-2011, 04:07 PM
on my G73JW-A1 is showing that it's plugged in but not charging and is at 96% battery life . can this be fixed ? last night it still showed 100% and plugged in. ty

Chastity@ASUS
02-22-2011, 06:09 PM
The system will not charge a battery if it's over 95%. This protects the unit from overstressing the battery and extends its life. It's normal operation, and perfectly healthy.

moody
02-22-2011, 06:12 PM
Thank you for that info :)

Josea
02-25-2011, 11:18 AM
I hesitate to ask, but on my G73Jh-A1 it usually goes to 90 + %, but sometimes it goes to 100%, Also if I run it down to 40 %, unplug all external devices and charger, leave it sit turned off (not inhibernation or sleep) for 24 hours, the battery goes down below 10%. Hwinfo say wear level 10 %. Asus had me recalibrate but this did not help. Thanks, J

Chastity@ASUS
02-25-2011, 11:49 AM
Maybe the battery needs to be replaced then.

Josea
03-14-2011, 11:33 AM
Thanks Chastity, Asus did send me new battery. The one they sent appears new, but when it gets to around 15% remaining it drops to zero, and of course the machine abruptly shuts down. I have had the computer less than 1 year (11 months) and ASUS wants me to pay to ship this defective battery back! I will call support and see how that goes today.

At least with the original battery I could run it down to less than 10 % and I could do a normal shutdown at that point..