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ReV1VeR
06-15-2012, 01:51 AM
Hello guys,

I just got a new G75 (G75VW-RS72-CA) from Canada Computers (http://www.canadacomputers.com/product_info.php?cPath=710_577_371&item_id=049461).

Everything's great except for the screen: it's VERY grainy and distracting. I've read several reviews that noticed the graininess of the screen, but I believe that mine is an extreme case. It looks like tonnes of tiny colourful dots spaced out all over the screen.

Does anybody else have a similar issue? I'm aware that matte screens are more grainy, but it's somewhat hard to read text on a light background on mine.

Also, would it be possible to ask for a replacement in store (I'm still within the 7 day return period)? I understand that it depends on the store, but since the screen is usable just really bad I'm afraid it would be hard to convince them that it's a defect.
In the worst case scenario, do you think ASUS will replace it as an RMA?

Sorry for the vagueness in the description, taking a picture of a bright screen doesn't work.

Thanks,
Dmitry

dstrakele
06-15-2012, 03:16 AM
Are there any "brick and mortar" physical store retailers near you that have your model on display? You could then compare your screen to that of the display model to determine if an exchange is feasible.

Are you currently running at native 1920x1080 Full HD resolution?

I see specs for 3 different displays in the link you referenced:
Display 17.3" HD+/FHD EWV LED Backlight / FHD 3D LED Backlight
If you have the HD+ 1600x900 display, you'd probably be happier with a FULL HD 1920x1080.

BrandeX
06-15-2012, 05:15 AM
Mine is the same way, it's pretty obnoxious, you have to try your best to "look past" the 1990's era television glass screen.

ReV1VeR
06-15-2012, 06:22 AM
Are there any "brick and mortar" physical store retailers near you that have your model on display? You could then compare your screen to that of the display model to determine if an exchange is feasible.

Are you currently running at native 1920x1080 Full HD resolution?


The screen is Full HD 1920x1080, and I've been running it at native resolution.

They actually did have a slightly different display model, almost certainly with the same screen. And the screen was pretty similar to mine, grainy as well. I thought it might be a faulty batch, but then the rest of their stock is likely to be the same.



Mine is the same way, it's pretty obnoxious, you have to try your best to "look past" the 1990's era television glass screen.

Well, I guess it's reasonably common. At least it's not noticeable with dark background. I just hope it doesn't harm the eyes since reading text on a light background is pretty straining.


Also, my display hardware Id is CMO 1720 (Chi Mei). Does anyone have different display models?
To check: Device Manager -> Monitors -> right click on "Generic PNP Monitor" (or similar) -> Properties. Then open details tab and select Hardware Ids.


Thanks for the replies

waynes26
06-15-2012, 06:34 AM
Mine screen looks great, IE no funny lines or dots. It is the 3d model. See screen shot.

9285

ReV1VeR
06-15-2012, 06:40 AM
Mine screen looks great, IE no funny lines or dots. It is the 3d model. See screen shot.

9285

Yea, mine is not 3D, I forgot to mention.

And the hardware id for your display is different, it's LG. So the graininess might be specific to a manufacturer or a batch.

Thanks

Daevart
06-15-2012, 12:42 PM
According to our review of the Asus G75VW, the fullHD non 3d screen is just AMAZING.

The color gamut is almost rgb perfect

http://www.bitsandchips.it/cache/550x319-equal_images_2012_06_03_Immagine.png

the 2.2 gamma curve is perfect

http://www.bitsandchips.it/images/2012/06/03/tonale.png

The screen itself is crystal clear. The pixels are small, invisible. There is no graininess or any visual artifact.

I guess you got a defective or cheaper batch of screen.

http://www.bitsandchips.it/9-hardware/1158-asus-g75vw-la-gaming-station-secondo-asus?showall=&start=15 - LCD test

dstrakele
06-15-2012, 01:05 PM
It's important to specify the Hardware I'D of the screen when making these comparisons.

ReV1VeR
06-18-2012, 02:57 AM
I've went to the store where I bought my G75 with the intention to replace it with another piece with a less grainy display. However, out of the two more G75 I've seen in the store (one on display, one open box) both had visually the same screen as mine. The one on display was a Chi Mei screen as well, don't know for sure about the other one.

That made a replacement pointless, so I just decided to stick with my G75 for now, especially since it's great in all other aspects. I might try to change the screen through Asus if/when I know that they do have less grainy screens.

And the screen is very good on dark backgrounds. Works well for games (Diablo3, for example). I was just concerned about coding on it, but worst case I can try using a dark background :)

kiba
06-18-2012, 10:17 AM
Are there any "brick and mortar" physical store retailers near you that have your model on display? You could then compare your screen to that of the display model to determine if an exchange is feasible.

Are you currently running at native 1920x1080 Full HD resolution?

I see specs for 3 different displays in the link you referenced:
Display 17.3" HD+/FHD EWV LED Backlight / FHD 3D LED Backlight
If you have the HD+ 1600x900 display, you'd probably be happier with a FULL HD 1920x1080.
i have a freind who has the best buy model, and even his is 1920x1080, I'm pretty sure all G75's are 1920x1080, even the cheaper ones.

As to the OP, i am very happy w/ my screen, as i said a freind has the bb model and it is the same quality, im sure you could get one like mine that you would be happy with. Its very clear and other than having to get used to the matte(ive always had glossy) its been great.

BrandeX
06-19-2012, 05:37 AM
i have a freind who has the best buy model, and even his is 1920x1080, I'm pretty sure all G75's are 1920x1080, even the cheaper ones.
They're not.

kiba
06-19-2012, 10:06 AM
They're not.
youre probably right, but i have yet to see one in the US at least. usually best buy stocks the cheapest model, and theirs is 1920x1080, which is a good thing, because the best buy g74 and g73 were 1600x900.

Daevart
06-24-2012, 06:00 AM
Correct. I could not do it earlier cause our G75 was in RMA. The screen is a FHD 60Hz CMO 1720.

Gr8tHand
06-24-2012, 03:43 PM
My screen looks the same and I am moderatly disapointed with it. I has the same multi colored hughes visible on light colored background most notably on white.

I bought this knowing that it had a matt screen of which I never was a fan. I far prefer the glossy screen of my G1.

GottiBoi55
10-17-2012, 07:58 PM
According to our review of the Asus G75VW, the fullHD non 3d screen is just AMAZING.

The color gamut is almost rgb perfect

http://www.bitsandchips.it/cache/550x319-equal_images_2012_06_03_Immagine.png

the 2.2 gamma curve is perfect

http://www.bitsandchips.it/images/2012/06/03/tonale.png

The screen itself is crystal clear. The pixels are small, invisible. There is no graininess or any visual artifact.

I guess you got a defective or cheaper batch of screen.

http://www.bitsandchips.it/9-hardware/1158-asus-g75vw-la-gaming-station-secondo-asus?showall=&start=15 - LCD test


I agree, all I had to do was calibrate the contrast, was a little high.

finalhour
10-17-2012, 08:06 PM
I agree, all I had to do was calibrate the contrast, was a little high.

Why are you diggin up this thread? there are numerous other ones proclaiming the Chi Mei as a hunk of garbage. If you have some wonderous solution I'd love to hear it, but if you're setting contrast via the NVIDIA utility (in the sidebar) your settings are going to disappear as soon as you restart or shutdown. This IS an issue with all G75VW-BBK5's I saw on display at Best Buy and my own and several others' here. If you aren't seeing it on your G75 but you have the Chi Mei screen, chances are you're just not noticing it or using the computer to do things in which it would be blatantly obvious (photo editing, gaming, umm actually LOOKING at your screen...)

AzraelsKiss
10-17-2012, 08:29 PM
Why are you diggin up this thread? there are numerous other ones proclaiming the Chi Mei as a hunk of garbage. If you have some wonderous solution I'd love to hear it, but if you're setting contrast via the NVIDIA utility (in the sidebar) your settings are going to disappear as soon as you restart or shutdown. This IS an issue with all G75VW-BBK5's I saw on display at Best Buy and my own and several others' here. If you aren't seeing it on your G75 but you have the Chi Mei screen, chances are you're just not noticing it or using the computer to do things in which it would be blatantly obvious (photo editing, gaming, umm actually LOOKING at your screen...)
If ya uninstall the Splendid Utility, you won't lose your nVidia settings when you reboot. The Splendid Utility is crap that causes your screen to have a yellow tint most of the time... Once it's gone, the G75vw-BBK5's screen is beautiful.

finalhour
10-17-2012, 08:41 PM
If ya uninstall the Splendid Utility, you won't lose your nVidia settings when you reboot. The Splendid Utility is crap that causes your screen to have a yellow tint most of the time... Once it's gone, the G75vw-BBK5's screen is beautiful.

Why am I just now hearing about this!? Is this indeed true? Can anyone else verify?

GottiBoi55
10-17-2012, 08:52 PM
Why am I just now hearing about this!? Is this indeed true? Can anyone else verify?

Yes, it's true!
I have no problem with keeping my setting.

colpolite
12-23-2012, 05:53 PM
So is it true that the splendid utlity is the one that causes grainyness and yellowish tint that makes a suppose to be wonderful and vivid matte display look bad?