View Full Version : Should I keep this computer

02-28-2011, 04:23 PM
I bought the Asus G73jh-bst7 from Best Buy last weekend and I have been having the typical problems that others have been having. The first problem I had was when I was playing WoW and I got the GSOD. The second problem I had was my user account got corrupted. Then I started playing WoW again and got my second GSOD. Now I have updated the vbios but have not got to test it again. I am still under the 14 day return policy.

My question is should I just cut my losses and return it or should I give it another shot?

02-28-2011, 06:04 PM
If you haven't tested it since updating then I would do that first. The GSOD is so common that there's no guarantee you wouldn't have the same problem with the next one. Plus it could be a pain to return it if you have indeed fixed the problem and the Geek Squad says there's nothing wrong with it.

02-28-2011, 06:21 PM
Do you suggest anything that I can run to see if it is fixed? Something that can test the gpu to see if it works?

02-28-2011, 07:03 PM
Do you suggest anything that I can run to see if it is fixed? Something that can test the gpu to see if it works?

Now that you have updated the vBIOS, I would update to the latest AMD Catalyst Display Driver (http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx).

Then download and run these two stress/benchmark apps:

Final Fantasy XIV Benchmark (http://www.finalfantasyxiv.com/media/benchmark/na/)
FurMark (http://www.ozone3d.net/benchmarks/fur/)

If those run indefinitely with no overheating or GSODs then you're probably in pretty good shape with the graphics subsystem...

02-28-2011, 08:07 PM
1) Make sure the ATI vBIOS is updated, and then the BIOS (use 213)
2) Update your AMD drivers to current.

03-01-2011, 01:35 PM
Ok so last night i installed the latest drivers, bios and vbios. I ran Furmark for about 30min straight and ran the FF XIV Benchmark a couple of times. I didn't experience any crashes at all. Although my video card was registering about 75 degrees C and the fan stayed at 0%. Is that normal?

03-01-2011, 03:27 PM
I do not think the fan staying at zero is normal, mine seems to kick in low speed around 50 C. (I believe there are 3 levels) and I can hear it. What Are you using to monitor fan speed? I use Hwinfo32 and it does show 30% at the aforementioned temps.
The good news: 75 is a great temp for 30 minutes in Fumark - Mine hit 80 + after ten mintes when brandnew, I have not run that application since. (Mafia II is way more fun)

03-01-2011, 03:54 PM
It said 0% in Furmark and on this Windows 7 gadget I have (don't know the name). I'll try that program you mentioned and see if it changes.

03-01-2011, 04:10 PM
Also I know there has to be some kinda fan running. I can hear it and there is heat coming out the two back vents. Just don't know if its the CPU or GPU Fan thats running.

03-01-2011, 11:45 PM
Facing the computer screen normally , the GPU fan is on the right (other side of the on/off switch).

03-02-2011, 04:30 PM
Well I ran Hwinfo32 last night and it said that the fans were at 30% for just 50 degrees C. So they are working just not able to be picked up by the other programs.

03-02-2011, 05:27 PM
Nice, sounds like you got a good one after a little updating!

03-02-2011, 08:02 PM
it always reports 30% fan usage, even at max. Use FAN RPM for fan usage.

03-04-2011, 01:02 PM
Well played a couple of hours of Rift and no crashes. Should be in the clear. I guess I'll keep it.