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View Full Version : G53 Pin Broke-- THIRD TIME



Dyskresiac
06-25-2012, 03:09 PM
This is insane.

This is the third time the pin broke on my G53, and my brother in law had the charger port broken on his G73 a few months ago.

Yet every time ASUS expects me to ship the unit in (and pay for packaging) go without my laptop for a month just so they can replace it with a part that can break again?


I've heard people say that they were able to get a refund for their purchase if the same problem keeps happening, but ASUS has claimed that there are no issues with the charger port in the G53/G73 models.

Has anyone done this? Because I am sick of sending this laptop in. This is NOT the quality of ASUS I am used to over the past few years.


Edit: and for the record, I DO use the laptop on my lap, but I am very careful about the plug being tugged or bent. It's kind of hard some times given how the plug torques on the pin even from just gravity.

dstrakele
06-25-2012, 03:26 PM
The ASUS 'fix' for this issue is not a fix at all. @jt128's modification in http://rog.asus.com/forum/showthread.php?1800-power-connector-pin-broke-on-my-G53jw&p=97118&viewfull=1#post97118 seems like the way to go for a solution. Sure, you pay for the fix, but it's going to be offset by the cost of shipping to ASUS and the time spent waiting for them to get a new motherboard from China - with the power connector pin just breaking off again in the near future...

Dyskresiac
06-25-2012, 04:01 PM
Wow. That sounds GREAT!

Fortunately, I have the materials at work to do this.

It just burns me up that ASUS denies that there are any problems with this jack.

I also found an AC Adapter on Amazon that has the 90 degree angle connector. Between these 2, it shouldn't be an issue. Thanks!