Dyskresiac
06-25-2012, 03:09 PM
This is insane.
This is the third time the pin broke on my G53, and my brother in law had the charger port broken on his G73 a few months ago.
Yet every time ASUS expects me to ship the unit in (and pay for packaging) go without my laptop for a month just so they can replace it with a part that can break again?
I've heard people say that they were able to get a refund for their purchase if the same problem keeps happening, but ASUS has claimed that there are no issues with the charger port in the G53/G73 models.
Has anyone done this? Because I am sick of sending this laptop in. This is NOT the quality of ASUS I am used to over the past few years.
Edit: and for the record, I DO use the laptop on my lap, but I am very careful about the plug being tugged or bent. It's kind of hard some times given how the plug torques on the pin even from just gravity.
This is the third time the pin broke on my G53, and my brother in law had the charger port broken on his G73 a few months ago.
Yet every time ASUS expects me to ship the unit in (and pay for packaging) go without my laptop for a month just so they can replace it with a part that can break again?
I've heard people say that they were able to get a refund for their purchase if the same problem keeps happening, but ASUS has claimed that there are no issues with the charger port in the G53/G73 models.
Has anyone done this? Because I am sick of sending this laptop in. This is NOT the quality of ASUS I am used to over the past few years.
Edit: and for the record, I DO use the laptop on my lap, but I am very careful about the plug being tugged or bent. It's kind of hard some times given how the plug torques on the pin even from just gravity.