PDA

View Full Version : Removing keys on g75VW?



Ramsy
07-16-2012, 08:28 PM
Hello all,

I'm a very happy owner of a G75VW, which I use both personally and at my job. A colleague of mine accidently spilled some beer (we have a few beers every payday at the office) over it, I quickly flipped the laptop over, removed the power and battery so it wouldn't cause any damage.

It hasn't caused any damage, however some of the keys are now a bit sticky, I was wondering how hard it would be to remove and clean underneath the individual keys?

Is there a method for removing a key without breaking it and installing it again?

Thanks in advance,

Claus

Shawnnepc
07-16-2012, 08:37 PM
If I remember correctly, there's no way to replace keys on the G series keyboards.

It's a single unit, the entire keyboard will have to be replaced.

You will need to have a ASUS repair center do the work on the unit as the keyboard isn't user serviceable.

ZeroAccend
07-11-2013, 09:48 PM
The comment about an asus repair center needing to do the replacement is completely false.
I've removed my keyboard before. It's not difficult but it is time consuming.

GottiBoi55
07-11-2013, 11:21 PM
Hello all,

I'm a very happy owner of a G75VW, which I use both personally and at my job. A colleague of mine accidently spilled some beer (we have a few beers every payday at the office) over it, I quickly flipped the laptop over, removed the power and battery so it wouldn't cause any damage.

It hasn't caused any damage, however some of the keys are now a bit sticky, I was wondering how hard it would be to remove and clean underneath the individual keys?

Is there a method for removing a key without breaking it and installing it again?

Thanks in advance,

Claus


Your repair should be covered by the "Asus ADP" Warranty .
That's if your in the first year of the Warranty
See below



http://notebookcare.asus.com/Content/US/ADP/images/ADWPage_01.gif


http://notebookcare.asus.com/Content/US/ADP/images/ADWPage_02.gif
http://notebookcare.asus.com/Content/US/ADP/images/ADWPage_03.gif

http://notebookcare.asus.com/Content/US/ADP/images/ADWPage_04.gif



It’s a fact – accidents happen to all of us. We have all been there and have felt the same frustration. Our ADP program was created to help protect you against damages such as; liquid spills, electrical surges, and drops. When an accident occurs, give our Technical Support a call to report the cause and extend of damage to your system. ASUS will work hard to repair your notebook as quickly as possible, FREE of charge. It is another way we guarantee 100% satisfaction of our products!



http://notebookcare.asus.com/Content/US/ADP/images/ADWPage_06.gif



If you have any questions concerning your ASUS notebook or need assistance troubleshooting an issue, just give us a call. Our highly trained and experienced Technical Support Team will be happy to work with you on resolving the issue. For contact information, please click here (http://notebookcare.asus.com/Content/US/Contact/contact.aspx) .














* Select BRAND NEW notebooks may be eligible for the ADP program at the time of purchase. Refurbished and/or open box products DO NOT QUALIFY for ADP. Please refer to your authorized reseller for complete details. Exclusions may apply and all claims are subject to verification and confirmation by ASUS. End-user is responsible to pay for one-way shipping to a designated ASUS Repair facility, and ASUS will cover the costs of returning the unit to your originating address within the United States and Canada only.

cl-Albert
07-12-2013, 12:16 AM
Your repair should be covered by the "Asus ADP" Warranty .
That's if your in the first year of the Warranty



There are times I wish our service policy was a little more straightforward, but check the top left-hand corner of the ADP page/screenshot for the Q&A, and notice ADP coverage only applies to the local purchased region of U.S. and Canada (plus you need to register for ADP coverage within 60 days of purchase), so other regions will have a different policy.


The comment about an asus repair center needing to do the replacement is completely false.
I've removed my keyboard before. It's not difficult but it is time consuming.

Although the G75VW keyboard can be replaced, the question might be the warranty policy if customers replace the keyboard themselves which may vary from region to region and case to case, so it's a good idea to check with your local ASUS support/service center and send it in for service if necessary to be safe.

Also, the G75VW keyboard may not be available to send to customers for warranty or out-of-warranty repair in some regions, so there could be the question of keyboard availability as well as cost if you try to replace it yourself.

Well, hope this clears things up a little bit and since Ramsy appears to be located in Denmark, they probably should check with their local ASUS office or maybe other customers located there for more information.
The ASUS contact page can be found here (http://support.asus.com/Hotlines.aspx?SLanguage=en) if anybody is interested.

GottiBoi55
07-12-2013, 01:19 AM
There are times I wish our service policy was a little more straightforward, but check the top left-hand corner of the ADP page/screenshot for the Q&A, and notice ADP coverage only applies to the local purchased region of U.S. and Canada (plus you need to register for ADP coverage within 60 days of purchase), so other regions will have a different policy.


Although the G75VW keyboard can be replaced, the question might be the warranty policy if customers replace the keyboard themselves which may vary from region to region and case to case, so it's a good idea to check with your local ASUS support/service center and send it in for service if necessary to be safe.

Also, the G75VW keyboard may not be available to send to customers for warranty or out-of-warranty repair in some regions, so there could be the question of keyboard availability as well as cost if you try to replace it yourself.

Well, hope this clears things up a little bit and since Ramsy appears to be located in Denmark, they probably should check with their local ASUS office or maybe other customers located there for more information.
The ASUS contact page can be found here (http://support.asus.com/Hotlines.aspx?SLanguage=en) if anybody is interested.


Yes, you right about that!
I'm on my third G series laptop, and I always take advantage of the ADP.
Hopefully my friend Ramsy has done the same!