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JamesAZ
03-19-2011, 05:40 PM
Same address as ASUS repair facility Milpitas, CA
CONTACT - USA
Bizcom Electronics Inc.
1171 Montague Expressway
Milpitas, California
USA 95035

Phone: 408-262-7877
Fax: 408-262-3907
Web site www.bizcom-us.com
VP, Sales: Laurens Shu
**********************
Parent Company - COMPAL - Taipei, Taiwan
DKA: Bizcom Electronics, Inc. - (1.6 miles from above address)
881 Wrigley Way
Milpitas 95035
408 262 7877
FAX: 408 262 3907
Service: NBService@compal.com
**********************
Contact - CANADA
Alok Sarna
E-mail: alok@allstream.net

JamesAZ
03-19-2011, 07:50 PM
May this should be in the G73 area... They seem to be having lots of problems...

JIBMONEY
06-19-2012, 07:21 PM
I just sent my G73 jW there on Monday.

chrsplmr
06-19-2012, 07:34 PM
Jb Welcome to ROG This is an old Thread. No issue here.All is as it shoud be. Best of luck. Keep us 'Posted'.c.

JIBMONEY
06-19-2012, 08:07 PM
Thanks much and I will keep you up to date. FYI I have been reading some bad experiences with the Milpitas repair site.

chrsplmr
06-20-2012, 04:55 AM
JibMoney .. May I suggest you have read a 'few' that are frustated involved in RMA ..
Time is not our friend sometime .. and a day without your computer can be one day too long for some.
I can not speak as to your particular situation but I can tell you that everything that can be
done to bring your RMA to satisfactory resolution ... will be.
or Post a Thread ---
From what I have seen .. you are in a normal RMA process ... relax.
You are Here Now. You got this.c.

JIBMONEY
06-20-2012, 07:08 PM
I didn't want to cause any waves. Sorry for the comment. I work in customer service and I feel some companies don't care about the big picture of there customers. On a lighter note the G73 is on its way and its scheduled for 6/22/12 delivery.

JIBMONEY
06-22-2012, 01:16 PM
It is great to have it back!!!!!!!!!

http://i44.photobucket.com/albums/f48/jibmoney/2012-06-21_20-55-51_232.jpg
http://i44.photobucket.com/albums/f48/jibmoney/2012-06-21_20-55-25_332.jpg
http://i44.photobucket.com/albums/f48/jibmoney/2012-06-21_20-54-53_892.jpg
http://i44.photobucket.com/albums/f48/jibmoney/2012-06-21_20-54-13_747.jpg


ASUS gave me a new hadrive and reinstalled Windows. I was kinda of dissappointed they didn't give me back the original box and the ASUS disk sleeve that I put the backup disks in.