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Sinless
08-13-2012, 03:59 AM
Hi !

About 30 mins ago, i was coding in Dreamweaver and listening some music, suddenly my G75 shutted down. I press the power button but nothing happens. When the power brick is unplugged to the laptop, i can see a green led on the power brick, but if i connect the power brick the led turns off.

Any ideas?

MaXimus711
08-13-2012, 04:12 AM
your laptop is dead, time to buy a new one

Sinless
08-13-2012, 04:15 AM
Damn, i have very important stuff on my lap, and im really scared because the RMA process is VERY VERYY SLOW in Mexico.

You guys think the data on the HDD is lost? this is really bad :(

MaXimus711
08-13-2012, 04:34 AM
Damn, i have very important stuff on my lap, and im really scared because the RMA process is VERY VERYY SLOW in Mexico.

You guys think the data on the HDD is lost? this is really bad :(

no the HDD data should be fine

Remove the HDD, connect it to an external SATA to USB connecter on another PC, and copy your files

even though the RMA is slow you at least will get a new laptop then just put your old HDD back

MaXimus711
08-13-2012, 04:35 AM
Also, try this, while the power is connected, hold the POWER key on your laptop for 35 seconds, then remove your finger off it, then try to power it on again. see if it works

Sinless
08-13-2012, 04:47 AM
Sadly your trick does not works on my laptop. Damn, cant believe this happen. The funny part is the asus G75 is not for sale yet in Mexico, i bought it in USA, i hope Asus Global Warranty covers in Mexico too.

:(:(:(:(:(

dstrakele
08-13-2012, 04:47 AM
I think you may have encountered a charging problem in your laptop that allowed the battery to run down. If you remove the battery, hold the Power On button down for 30 seconds, then plug the power adapter in with battery uninstalled, will the laptop start?

If not, I would remove the HDD and install it in another computer or a USB external drive enclosure and attempt to recover your files. I'd then wipe it, put it back in the laptop, and return it to the retailer for a new G75 or a complete refund.

http://www.google.com/search?hl=en&site=&source=hp&q=power+adapter+led+goes+out&oq=power+adapter+led+goes+out&gs_l=mobile-gws-hp.12..0i22.7482.45350.0.50570.33.23.4.6.8.0.320.2 743.7j15j0j1.23.0.ehyp%2Ca%3D1%2Cb%3D1000%2Cn%3D5% 2Ct%3D2..0.0...1ac.I95uawkOBnY gives hits of others who've experienced the same issue. Some managed to recover, but I'd still recommend exchange or refund even if you do get the laptop to fire up.

Sinless
08-13-2012, 04:53 AM
I think you may have encountered a charging problem in your laptop that allowed the battery to run down. If you remove the battery, hold the Power On button down for 30 seconds, then plug the power adapter in with battery uninstalled, will the laptop start?

If not, I would remove the HDD and install it in another computer or a USB external drive enclosure and attempt to recover your files. I'd then wipe it, put it back in the laptop, and return it to the retailer for a new G75 or a complete refund.

http://www.google.com/search?hl=en&site=&source=hp&q=power+adapter+led+goes+out&oq=power+adapter+led+goes+out&gs_l=mobile-gws-hp.12..0i22.7482.45350.0.50570.33.23.4.6.8.0.320.2 743.7j15j0j1.23.0.ehyp%2Ca%3D1%2Cb%3D1000%2Cn%3D5% 2Ct%3D2..0.0...1ac.I95uawkOBnY gives hits of others who've experienced the same issue. Some managed to recover, but I'd still recommend exchange or refund even if you do get the laptop to fire up.

Did not work. This is a sad day

MaXimus711
08-13-2012, 05:00 AM
Did not work. This is a sad day

someone has jinxed you :(

SgtPepper
08-13-2012, 05:03 AM
I had a similar thing happen to me recently with my new G75VW, it wouldn't power up no matter what I did, I too thought it was the end of the world. In the end I took the battery out and put it back in and it solved everything. I hope your fix will be as easy.

Sinless
08-13-2012, 05:36 AM
OMFG my g75 is alive !!!!!!!!!, just pressed the power button and BAM !

i hope this is not a dream..

EDIT

Thanks godness all my work is fine ! ;)

dstrakele
08-13-2012, 05:59 AM
It's a dream only if you believe it is the end of your problems with that laptop. Enough time passed for the problem component to discharge, or for the CPU or GPU to cool down, but it is likely a hardware problem remains. I recommend you still exchange or return it if that is possible.

Sinless
08-13-2012, 07:09 PM
It's a dream only if you believe it is the end of your problems with that laptop. Enough time passed for the problem component to discharge, or for the CPU or GPU to cool down, but it is likely a hardware problem remains. I recommend you still exchange or return it if that is possible.

You were right !

The battery does not charge anymore.
I sent it to RMA.

kiba
08-13-2012, 08:52 PM
it could be a mobo problem similar to the one i had w/ my 1st and 2nd G75's

Mason@ASUS
08-24-2012, 11:34 PM
Hey Sinless,

Just wanted to let you know that the service center there in Mexico should have your replacement parts by early next week as they were sent from our US HQ to the Mexico service center on Wednesday. You should be getting your G75 very soon. =)

Sinless
08-25-2012, 01:17 AM
Thanks a lot Mason !

All companies need employees like you !

Can't wait to have my g75 again !!

Mason@ASUS
08-27-2012, 06:17 PM
Thanks a lot Mason !

All companies need employees like you !

Can't wait to have my g75 again !!

Np Sinless.
I wouldn't want to keep a g75 away from its owner any longer than necessary, and vice versa :)

c_man
08-27-2012, 08:17 PM
Beautiful thing you did.