PDA

View Full Version : Replacement cable for ASUS ROG Vulcan ANC



Exolve
08-13-2012, 04:32 AM
I bought this product (Vulcan ANC) several months ago, and had a great experience from the word go. Unfortunately, recently: My cat had a great experience playing with the detachable cable which carries the mic and speaker signals from the PC to the headset, and when I found out, the cable was already beyond repair.

I've looked fairly hard for where to buy a replacement cable, but have found nothing. I tried the ASUS hotline, and after 8 minutes of voice menus (none of which were quite what I wanted), ended up on the phone to another party (emprgroup) who only deal with replacement power cables and batteries, not audio cables.

All of the forum posts I've found along similar lines end the same way "Buy a whole new headset and use that cable" which, frankly, isn't a solution at all...

My question is: Where can I buy a replacement cable for the Vulcan ANC (preferably an exact replacement, but if no such product exists for individual sale, and equivalent that will work for both mic and speaker signal). Any help would be greatly appreciated - I've got the headset connected by a 3.5mm to 3.5mm cable now, and it's carrying sound to the headset just fine, but it renders the mic useless in its current state.

Anyone have any advice to share?

Thanks :)

Flebsqueeb
08-15-2012, 08:18 AM
Yeah same thing happened to me, only it was my dog that chewed it up. It seems like common sense that ASUS should sell such a specialized cable, but they don't. Even tried looking for the past hour or so for a *3 Ring Male, to dual 2 Ring Male 3.5mm cable* and there is nothing out there.

Asus won't throw me a bone either, and my Newegg RMA is void because I'm responsible for the damage.

If anybody has any info on what to do (Besides buy a new one) we would both greatly appreciate it!

cczeus
10-09-2012, 09:57 PM
The microphone mute button on my cable broke, and im stuck now. Has anyone found a way to get a new cable? If possible, I wouldn't mind the new Asus vulcan pro wire, since i prefer that type of cable.

Ceymz
11-12-2012, 11:58 PM
I too am in need of a replacement cable. Has anyone found anything that has worked yet? Thanks!

cl-scott
11-13-2012, 05:37 PM
I looked into this, hoping that we could add it to the eStore, but sadly it's sold only as a full unit with the headphones themselves. So I guess maybe eBay or Craigslist might have a few people with broken headsets that would be willing to sell the included accessories that are still in good condition.

Dual
11-15-2012, 09:12 PM
Look at the calbles here:

http://www.mycablemart.com/store/cart.php?m=product_list&c=156

They say they are mic and stereo so they might work.

I checked here which is where I go first for asus parts:

http://us.estore.asus.com/

But they didn't have anything. Nice sale on 17" ROG backpack though.

rcturnock
01-13-2013, 03:25 PM
If Asus doesn't want to sell a new cable could they, at least, please post the schematic so that people can build them.

Alternatively, would someone with a working cable "ring it out" and post the results - Please PLEASE.

I do know that a standard 3.5mm stereo cable with plugs at both ends will cause the audio part to work properly. In that case there is a "ring" and two "tips" one tip is L and the other R. The full Vulcan cable has three "rings" so I would assume that the third "ring" is the microphone.

Dell uses the same "TRRR" "Tip ring ring ring" on some laptops and I bought a cable that went from that to separate headphone and microphone sockets that would with the standard pink and green connectors common on headphones then I connected plug to plug from the separate connectors to the computer but no luck.

thestillwind
01-22-2013, 04:24 AM
I had a similar experiment but it was with a monitor power supply. Bought the monitor in 2006 (asus pw191) and in 2010 my cat ate the cord. I call asus hq in the usa and they shipped me a new powersupply for that monitor (I live in canada and I had to pay, of course, something like 60 buck to get the cord)

Take a chance and call them

Exolve
03-04-2013, 02:36 AM
Thanks TheStillWind - The first thing I did after googling for a replacement cable was trying to call... Machines passed me from place to place, ultimately to a nice gentleman who knew nothing about ASUS (no idea why the phone connected me there). Tried again, and after 20 minutes of being passed from machine to machine, I was finally transferred to... An engaged tone.

I have given up on a solution now and sworn of ASUS for life. Great product, but the support has been non-existent, and for the official solution I found on the day to be "Go and buy a new one" (like a good consumer) is absurd.

Best of luck to those who posted the same issue I had.

Arakiel
03-21-2013, 01:20 PM
Amazon (http://www.amazon.fr/gp/product/B004SP0WAQ/ref=as_li_ss_tl?ie=UTF8&camp=1642&creative=19458&creativeASIN=B004SP0WAQ&linkCode=as2&tag=7459632187-21) -> 6.91€

hanakura
06-28-2013, 12:28 PM
That's not what were looking for, that only connects two headphones. We want a replacement cable for a headset with audio and mic!

Ubereme
10-22-2013, 12:43 PM
you could try

http://uk.startech.com/Cables/Audio-Video/Audio-Cables/White-3-5mm-4-Position-to-2x-3-Position-3-5mm-Headset-Splitter-Adapter-M-F~MUYHSMFFADW

with

2 of these

http://uk.startech.com/Cables/Audio-Video/Audio-Cables/10foot-Slim-35mm-Stereo-Audio-Cable-Male-to-Male~MU10MMS


Come on ASUS reply with a solution on how to buy a replacement cable.

Make it easy so that people will buy your products again.

maybe do a deal with startech to hold your spares or even better put them on your own site

Rogrthat
11-22-2013, 06:15 PM
I have a problem with my mic input to the left ear muff and tried asus support on chat explained the problem and they said no warranty no repair. I offered to pay to have the headset repaired and asked where to send them? The answer was no warranty no repair, so fill our planet with more garbage come on ASUS!

ricanvic
11-27-2013, 08:46 PM
This is real rubbish, high end headset with totally inadequate cable. Last Asus product I buy.....

I have an N55SF laptop
Maximus IV GENE-Z MB

So they will lose in the long run…

Satzun
01-27-2014, 07:56 PM
Wanted to bump this thread, also - having the same problem... Don't even care about warranty, just wanted to buy a damn cable. It feels like it's a standard practice to sell only the whole product and not replaceable parts, so that people would buy the whole product if they'd need a replacement. The problem is, however, that if the product is not good enough to pay the whole price twice, people won't do it... So ASUS is generally shooting itself in the foot, and they should better sort this stuff out, if they actually want to be accepted as gamer brand. Gamers are picky, and they will remember a bad service.

betatester45
08-09-2014, 03:36 PM
still no news where we can buy the cable?

Boottroop
08-11-2014, 01:13 AM
I think the best thing we all can do is give ASUS headsets a miss and go for another brand. I've had 3 headsets all had faulty leads and no help from ASUS, STOP BUYING THESE HEADSETS, THEN THEY WILL LISTEN.

betatester45
08-11-2014, 03:07 PM
yup just bought myself a razer headset now, damn asus cables.

I will stick to my ROG laptop, since at least their gaming laptop so far is still working for me, lol

enterdreamspace
02-17-2015, 09:07 PM
Howdy Folks

Greetings from South Africa. I'm glad to say I've figured out how to fix this damn cable after I fell victim to a faulty cable as well. The service from Asus regarding this issue is a complete abomination and non-existent, which I as an engineer, finds unacceptable! Anycase, my cable developed a dry joint near the jack that inserts into the headset itself, and I proceeded to excise this piece of cable, and joined the cable back to a brand new jack. With the following pinouts you should be able to repair a variety of issues with your cable as well (such as a cat that decided that it was lunch).

So here we go! I apologise if the image is a bit blurry but you should be able to make out the wires. After carefully stripping your cable you will find 6 wires.

Red = Right Audio Channel
Green = Left Audio Channel
Blue - Ground
Light Blue with copper weave - Ground

Also inside, is another insulated black wire, which contains two additional wires:

Copper - Ground
White insulated - Mic

46533

1) ALL wires are coated, meaning they are non-conductive unless the coating is removed. Don't bother trying to sand off the coating, put a bit of solder on a soldering iron (called tinning it), and hold against the wire tips, move around slightly to coat the wire tip with solder (this will also burn the non-conductive coating off). In the image above you can see that I have tinned the wire tips.

2) Solder together all the ground wires.

3) Solder the now joined single ground wire, and the remaining 3 wires to your new audio jack, with the following pinout:

46534

You should then be using your Vulcan headset and mic again in no time:) You can easily adapt these instructions to other scenarios as well, for instance if your cat chewed the cable in half, remove the damaged areas, strip the wires, tin them, and join colour to colour. You can insulate the joints with a bit of hot glue or heat shrink, and finally reinforce the entire joint.

I hope this helps some folks out there.

Regards
Ross

wanna_bee
08-09-2015, 07:36 PM
hi im from SA aswell where did you get the jack from i cant seem to find it !!!



Howdy Folks

Greetings from South Africa. I'm glad to say I've figured out how to fix this damn cable after I fell victim to a faulty cable as well. The service from Asus regarding this issue is a complete abomination and non-existent, which I as an engineer, finds unacceptable! Anycase, my cable developed a dry joint near the jack that inserts into the headset itself, and I proceeded to excise this piece of cable, and joined the cable back to a brand new jack. With the following pinouts you should be able to repair a variety of issues with your cable as well (such as a cat that decided that it was lunch).

So here we go! I apologise if the image is a bit blurry but you should be able to make out the wires. After carefully stripping your cable you will find 6 wires.

Red = Right Audio Channel
Green = Left Audio Channel
Blue - Ground
Light Blue with copper weave - Ground

Also inside, is another insulated black wire, which contains two additional wires:

Copper - Ground
White insulated - Mic

46533

1) ALL wires are coated, meaning they are non-conductive unless the coating is removed. Don't bother trying to sand off the coating, put a bit of solder on a soldering iron (called tinning it), and hold against the wire tips, move around slightly to coat the wire tip with solder (this will also burn the non-conductive coating off). In the image above you can see that I have tinned the wire tips.

2) Solder together all the ground wires.

3) Solder the now joined single ground wire, and the remaining 3 wires to your new audio jack, with the following pinout:

46534

You should then be using your Vulcan headset and mic again in no time:) You can easily adapt these instructions to other scenarios as well, for instance if your cat chewed the cable in half, remove the damaged areas, strip the wires, tin them, and join colour to colour. You can insulate the joints with a bit of hot glue or heat shrink, and finally reinforce the entire joint.

I hope this helps some folks out there.

Regards
Ross