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View Full Version : Pink screen! Hope it's not my GPU!



kimiraikkonen
08-15-2012, 07:06 PM
Hi friends, I had a very worring problem about my GTX460 using 296.10 in my G53JW. While i was watching a full screen Youtube video, and a song was being played on background, i suddenly had a kind of pitched PINK and green vertical bars, like pink screen of death. The computer was totally unresponsive till i reboot but interestingly the music was being played with no problem. I took some pics, and video. I'm sending the pics to you, hope you lead me to a easy fix and hope it's not hardware. That happened me second time. I played F1 2011 at high settings about 2 hours and had NO problems. Maybe flash or DWM has bugs with 296.10 resulting vibrating pink/green bars? I was watching that video when the problem have appeared:

http://www.youtube.com/watch?v=jrijmByepcc

Hope you see my pics mate!

http://i45.tinypic.com/14wbv9h.jpg

http://i45.tinypic.com/1214z0o.jpg

http://i49.tinypic.com/axcojo.jpg ( http://i49.tinypic.com/axcojo.jpg)

Video:

http://www.youtube.com/watch?v=wBUNDTir9xQ&feature=youtu.be

Please look up the screenshots, i also have VGA video in WMV format that is recorded when the problem has appeared. I can upload it for further investigation. My temps are fine, GPU didn't exceed 80 and played F1 2011 fluently. I never EVER HAD such issue in 285.62 or stock 259.34.

Your comments and suggestions are greatly appreciated :(

Onur

cl-scott
08-15-2012, 07:09 PM
If you connect it to an external monitor, does the problem also appear on the external display?

kimiraikkonen
08-15-2012, 07:24 PM
If you connect it to an external monitor, does the problem also appear on the external display?

Unfornutely, i have no FULL HD or capable LCD monitor right now, around me. Anyway, the screen is completely unresponsive with pink/purple bars which are pitched and i had this for second time since updated to 296.10!

xeromist
08-15-2012, 07:51 PM
It doesn't have to be full HD; anything will work to see if this is a GPU or display or some other problem.

cl-scott
08-15-2012, 07:54 PM
Doesn't matter if it's a full HD monitor, it just needs to have an input that your laptop has an output for.

But if the issue just started happening when you updated to a new set of drivers, have you tried going back to the old version or the latest version for the 4xx series which is 301.42?

http://www.nvidia.com/object/win7-winvista-64bit-301.42-whql-driver.html (64-bit)
http://www.nvidia.com/object/win7-winvista-32bit-301.42-whql-driver.html (32-bit)

kimiraikkonen
08-15-2012, 08:10 PM
Doesn't matter if it's a full HD monitor, it just needs to have an input that your laptop has an output for.

But if the issue just started happening when you updated to a new set of drivers, have you tried going back to the old version or the latest version for the 4xx series which is 301.42?

http://www.nvidia.com/object/win7-winvista-64bit-301.42-whql-driver.html (64-bit)
http://www.nvidia.com/object/win7-winvista-32bit-301.42-whql-driver.html (32-bit)

Thanks for your suggestion. I haven't updated to 301.42 WHQL yet and read some reports that the problem still exists with 301.42. Reverting to older driver is recognized as recommended action but i don't want to use outdated driver and i had video playback problems with 285.62 but NEVER such pink/purple screen with it.

Is it a known issue? Did you get something from screenshots? I don't want to break my gaming rig just for such a silly problem!

cl-scott
08-15-2012, 09:05 PM
Well, the way I look at it, what you have now isn't working... So what do you have to lose by trying a more recent version of the drivers? Worst case scenario you're pretty much right where you are now, but there's at least a possibility that it will resolve your issue.

PILGRIM
08-16-2012, 03:17 AM
Thanks for your suggestion. I haven't updated to 301.42 WHQL yet and read some reports that the problem still exists with 301.42. Reverting to older driver is recognized as recommended action but i don't want to use outdated driver and i had video playback problems with 285.62 but NEVER such pink/purple screen with it.

Is it a known issue? Did you get something from screenshots? I don't want to break my gaming rig just for such a silly problem!

"Pink screen" is a known issue on the 296.10 and 296.16 versions.
I've had that pink screen on both of them, particularly while watching
videos via a USB thumbdrive.

I suggest you update to the 301.42 WHQL driver or higher.
The 301.42 and, now, the 304.48 BETA, seem to be working well on my G74.

kimiraikkonen
08-16-2012, 08:08 AM
Thanks guys, all i'll have to try 301.42 latest WHQL but not sure if it'll be a remedy.

@PILGRIM
Were your symptoms identical to mine that're included as screenshots in my first post? Hey, look, i also published a Youtube video and the pitched pattern was also intermittently vibrating with pink/purple bars:

http://www.youtube.com/watch?v=wBUNDTir9xQ&feature=youtu.be

Is it because of faulty 296.10? Note that it happens very RARELY but it completely pisses me of which is a very annoying problem thati HAVEN'T had on my other computers though they have older Nvidia cards!

Hope you see my screenshots and video and relax me if it's just a driver problem....

Cheers all!

PILGRIM
08-16-2012, 03:10 PM
Thanks guys, all i'll have to try 301.42 latest WHQL but not sure if it'll be a remedy.

@PILGRIM
Were your symptoms identical to mine that're included as screenshots in my first post? Hey, look, i also published a Youtube video and the pitched pattern was also intermittently vibrating with pink/purple bars:

http://www.youtube.com/watch?v=wBUNDTir9xQ&feature=youtu.be

Is it because of faulty 296.10? Note that it happens very RARELY but it completely pisses me of which is a very annoying problem thati HAVEN'T had on my other computers though they have older Nvidia cards!

Hope you see my screenshots and video and relax me if it's just a driver problem....

Cheers all!

Yes, our "pink screen" experiences are identical- but the triggers are different.
I've had that pink screen when I loaded a video clip in a USB thumbdrive.
I also had to force-restart the G74 to make it go away. It happened on two occasions.
Once was when I had the 296.10 version, and the other was when I had the 296.16 version.

The 301.42 WHQL has been the solution for this issue- at least for me. It has been stable
up until I decided to try the 304.48 BETA a few weeks ago. Though I'm not really a fan of
BETA releases, the 304.48 BETA has also been good, so far.

kimiraikkonen, take a deep breath.. relax.. and try that 301.42 WHQL..
It could be the solution. If it's not, there are other stable nVidia drivers to fall back to.. :)

PILGRIM
08-16-2012, 04:08 PM
kimiraikkonen: For further reading on this issue, go to these threads:

http://rog.asus.com/forum/showthread.php?18223-Pink-Screen-of-Death-Help-Please!&highlight=Pink+screen
http://rog.asus.com/forum/showthread.php?15446-296.16-Question&highlight=Pink+screen
http://rog.asus.com/forum/showthread.php?12190-g74sx-3D.-Screen-turns-a-static-Pink-out-of-nowhere.&highlight=Pink+screen

Henrysyy
08-16-2012, 11:10 PM
ive been in this situation before and made a post a while back . its just about the drivers. either go back to your past drivers that were fine or update to another new one :P

kimiraikkonen
08-17-2012, 02:25 PM
Thanks PILGRIM, Scott and Henrysyy, xeromist and all the guys, as recommended i'll try 301.42 but i also want to ask whether i'd better trying 295.73 which is previous and older WHQL release than problematic 296.10? Or should i rely on 301.42 which confuses me a bit.

Thanks again!

cl-scott
08-17-2012, 04:14 PM
I would always recommend going with the newer drivers unless for some reason those are not working for you.

Wtfismyname
08-20-2012, 06:01 AM
I'm having the EXACT same problem with my laptop. Very frustrating

kimiraikkonen
08-20-2012, 08:49 AM
I'm having the EXACT same problem with my laptop. Very frustrating

What's your Nvidia Verde GPU driver version? And when does it happen? Are the symtoms and effects the same? See screenshot and video for confirmation.

sonanda
10-08-2012, 07:17 PM
I've had exactly the same issue with nvidia 301.42 drivers. I downgraded my drivers and after a while I've installed the latest one (306.23). Everything looks fine now.

kimiraikkonen
10-11-2012, 05:00 PM
I've had exactly the same issue with nvidia 301.42 drivers. I downgraded my drivers and after a while I've installed the latest one (306.23). Everything looks fine now.
Which driver version are you using right now so?

PILGRIM
10-11-2012, 05:37 PM
Which driver version are you using right now so?

He has "the latest one (306.23)".