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pinmail
05-01-2011, 07:48 PM
hello ,

i bought a new laptop ASUS G73S series

my problem is always if i watch movie or play something i get BLUESCREEN

-ntoskrnl.exe

why that happen? and how i can fix that :(

i tryed with recovery all and i update all drivers but nothing helps

i hope anyone of u here can help me here

THANKS! ,

pinmail
05-02-2011, 06:44 PM
no one knows something? :(

xeromist
05-02-2011, 07:05 PM
Well, ntoskrnl blue screen is somewhat generic but it is often cause by faulty memory. I would run memtest86 and see if that shows any problems.

pinmail
05-02-2011, 08:02 PM
Hi,

i have do the memtest86 and nothing found :( all clean

pinmail
05-02-2011, 08:22 PM
my bro have done allready the memtest86 and he said that the tst havent found something wrong or any errors :(

what i can do more?

thanks,

Chastity@ASUS
05-02-2011, 08:33 PM
ntoskernal errors are caused by low level failures: you're in the realm of bad hardware, driver failures, and overclock instability, or overheating of some component.

If you are doing any overclocking, dial down to stock and see if it continues. I would also monitor the system and see if anything is overheating.

If it continues, maybe it's time to have it RMA'd.

MarkS
05-02-2011, 10:34 PM
ntoskernal is often the place it finally crashes but the origin is down the call stack further - in a driver or other system level code.

Grab the mini-dump crash file and look for more detailed info!

pinmail
05-03-2011, 12:17 AM
hi,

thnks for reply and for helping :o

but i think i need let handle this to expert i cant handle alone im lil bit nooby :rolleyes:


but anyway thanks for trying to help


thanks, :)

MarkS
05-03-2011, 01:59 AM
hi,

thnks for reply and for helping :o

but i think i need let handle this to expert i cant handle alone im lil bit nooby :rolleyes:


but anyway thanks for trying to help


thanks, :)

Assuming you are using Windows 7...

Dump files should be created by default when BSODs occur.

To view them, download BlueScreenView (click here) (http://www.nirsoft.net/utils/blue_screen_view.html).

Run it.

In the top pane click the minidump (*.dmp) file for the most recent BSOD (or pick one you are interested in).

The bottom pane will show the file(s) involved in the crash marked pink. What are those files?

pinmail
05-03-2011, 09:01 AM
Hi,

yea i have windows 7 64 Bit

Intelcore i7-2630QM , 2GH
16GB RAM



this are the files or message that are given, i hope it helps to find out what is the probs.


Thanks for helping :o


Dump File : 050211-16458-01.dmp
Crash Time : 02.05.2011 20:46:54
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : ffffffff`c985904a
Parameter 2 : 00000000`00000001
Parameter 3 : fffff800`039e07b7
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\050211-16458-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
Dump File Size : 287.432
==================================================

==================================================
Dump File : 050211-15459-01.dmp
Crash Time : 02.05.2011 12:19:15
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff880`01075baf
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+35baf
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\050211-15459-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
Dump File Size : 285.128
==================================================

==================================================
Dump File : 050211-34117-01.dmp
Crash Time : 02.05.2011 14:14:30
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffff800`03eebfdf
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000008
Parameter 4 : fffff800`03eebfdf
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+1563c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\050211-34117-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
Dump File Size : 286.176
==================================================

MarkS
05-03-2011, 03:23 PM
Are you running any anti-virus software?

pinmail
05-03-2011, 09:49 PM
hi,

at the moment no, only firewall is activ. i dont installed any anti virus system