View Full Version : Asus G75VW Blue Windows Crash Screen

09-06-2012, 07:40 AM
Hi , I am getting almost everyday once a day a blue crash screen on my Asus G75VW notebook. It is occurd from nothing just working and it gets blue screen. Any Help ?

09-06-2012, 07:48 AM
Any added/replaced hardware (ram, hdd)? Which version of video drivers?

09-06-2012, 09:28 AM
The Video Driver Version is: 296.97

and yes it is custom build so the Ram is Corsair: Corsair Vengeance 16GB Dual Channel DDR3 at 1600MHz (2DIMMS)

Hard Drive
750GB Hybrid Drive (Seagate Momentus XT)
2nd Hard Drive Bay
500GB Hybrid Drive (Seagate Momentus XT)

09-06-2012, 11:09 AM
please elaborate more on what you have done to the machine before bsod started to occur? way too many different factors can lead to bsod.

for one, have you updated your drivers and bios that can be downloaded from asus website?

09-07-2012, 07:57 PM
I did updated the audio driver, and the video driver.

Now I am testing to see in case If there isn't enough disk space available on disk C where the windows is installed, Because I had about 2-3 GB free on it and I am using Photoshop, Premiere, After effects and software like this . So I am trying to see if this might be a problem. But apart of this I didn't did any other drivers Updates.

The bios driver is the original one with which I bought the computer.

09-07-2012, 08:34 PM
Its good to have at least 25% free space on each drive, particularly the one containing the OS, where many temporary files are created during normal Windows operation. I suspect Photoshop creates a HUGE amount of temp files.

I recommend downloading BlueScreenView from http://www.nirsoft.net/utils/blue_screen_view.html and running it. Then post a screenshot of the results so the history of each Bugcheck Code and Parameters 1-4 on your system is revealed. It also gives filenames that are involved in the BSOD (either the cause or a victim) and that can help troubleshoot your issue.

09-08-2012, 09:34 AM
i am not sure if this (http://rog.asus.com/forum/showthread.php?21616-G55VW-Bluescreen) is useful to you. it's for a g55 instead of g75. a bios upgrade might help.

if it does not, please follow what dstrakele suggested. more information will help to save the time for guessing blindly.

09-18-2012, 09:41 AM
Here is a screen shot from the blue screen viewer, it aways the crash address is: ntoskrnl.exe+7f190

09-18-2012, 11:31 AM
it looks like your wireless card driver issue. are you using killer wireless card? can you try remove the driver, reboot, and then reinstall the driver? maybe you can also find the latest driver here (http://www.killergaming.com/support/Downloads).

just a wild guess, after looking at the screen shot and a simple google for ak27x64.sys.

09-18-2012, 11:33 AM
yes it is killer wireless, Thanks for the suggestion I will try to fix it now.