PDA

View Full Version : Asus 53S Won't Turn On



shiron236
09-24-2012, 05:29 PM
This has been happening for a month or so now, and I've been able to tolerate it, but it's becoming more and more frequent. It takes me a hour or more just to get my laptop to work by repeatedly turning it on and off or resetting it by pressing down on my power button for more than 30 seconds and etc.


I'm pretty sure it's not the magnet problem because my computer while sleeping (The laptop is open, not closed) won't turn on. So I have to turn the computer off again and try to turn it back on again. After I do successfully turn on, the BIOS screen tells me that some hardware had failed and the computer's start up had failed earlier. Of course, I don't know if the screen was just black and the computer was still running because my computer sounds are always on mute and I usually use my headset which only work when the computer is fully on.

Can anyone give me some help on this?

dstrakele
09-24-2012, 06:17 PM
The "boot to black screen" issue as you describe it is most likely a hardware issue. The prognosis is not good.

The exact text of the BIOS screen message may be helpful.

If you attach your laptop to an external monitor or HDTV, do you see video on startup?

shiron236
09-24-2012, 06:49 PM
The "boot to black screen" issue as you describe it is most likely a hardware issue. The prognosis is not good.

The exact text of the BIOS screen message may be helpful.

If you attach your laptop to an external monitor or HDTV, do you see video on startup?

It depends. When the computer does start up properly, it does on an external monitor. If it doesn't work, no unfortunately.

I can't get you the exact text yet but I can later when my laptop acts up again.

dstrakele
09-24-2012, 06:59 PM
Here's a similar thread you can read in the meantime: http://rog.asus.com/forum/showthread.php?11968-G73JH-Black-screen-(&country=&status=

shiron236
09-24-2012, 07:13 PM
Here's a similar thread you can read in the meantime: http://rog.asus.com/forum/showthread.php?11968-G73JH-Black-screen-(&country=&status=

I already read it before making this thread but thanks anyways! Also, my laptop did it again. I guess it's good because I can find the exact text now. I went to go grab some lunch and I suspect it went to sleep and it won't wake up from sleeping or at least the screen shows up as black if it is awake. Well, it's going to take a while before my laptop works again, assuming it does :(

shiron236
09-24-2012, 10:24 PM
Took me forever to get it working but I got it to turn on again after repeatedly turning it on and off.

Here's the message I got:

"Windows failed to start. A recent hardware or software change might be the cause. If Windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. If power was interrupted during startup, choose start Windows Normally."

End message.


I did startup repair once but all it prompted me was that I should go back to a checkpoint before the problem happened which I promptly declined. In the end, it said that the repairing couldn't be done this way or whatever. I don't remember exactly.

Also, the message may have come up because I occasionally pulled the power plug off of the laptop (This was when I removed the batteries) to test something. I'm not exactly sure if the nature of message resulted from my interference or if it's from a software problem. I'll be honest though. This message didn't show up before until a week or so ago, so maybe the message resulted because I kept pulling the plug during startup. Either ways though, my laptop always booted to black screen before this incident.

cl-scott
09-25-2012, 12:00 AM
I can only hope for your sake this unit is still under warranty somehow, because this sounds like a classic case of bad caps, and that means motherboard replacement.

http://www.badcaps.net/pages.php?vid=5

If you're good with a soldering iron, or know someone who is, you could try taking one of the caps down to a Radio Shack to get a few replacements for a cheap fix. However, there's a not insignificant chance of doing even more damage to the unit this way if you're not careful.

shiron236
09-25-2012, 12:42 AM
I can only hope for your sake this unit is still under warranty somehow, because this sounds like a classic case of bad caps, and that means motherboard replacement.

http://www.badcaps.net/pages.php?vid=5

If you're good with a soldering iron, or know someone who is, you could try taking one of the caps down to a Radio Shack to get a few replacements for a cheap fix. However, there's a not insignificant chance of doing even more damage to the unit this way if you're not careful.

How do you know if it's still under warranty? I got it like around this May or April.

cl-scott
09-25-2012, 12:49 AM
Well, if you bought it as a refurb you may be out of luck, but if you bought it new during the April/May time frame, you should be under the standard 1-year warranty.

mesosparkle
09-28-2012, 05:07 PM
Hi everyone,
I have a similar problem which I posted here http://rog.asus.com/forum/showthread.php?23462-G53SX-Will-not-finish-POST.-Intermittent-problem.&p=163987&posted=1#post163987 and I am still under warranty. To summarize, my laptop has a problem where it will not finish the post sequence. I have already sent the laptop in to Asus for warranty service and it still has this problem. This is probably due to the laptop powering up after being fully discharged in transit to the service center. They probably powered it on and it worked well as it did for me.

My question, how can I ensure the service technician will open the case and do a physical inspection of the laptop even though it might appear to work? I could do the work myself as I have replaced hundreds of motherboards in desktops and laptops throughout the years, but I doubt they will let me do that... if i should call the service center again and get another RMA, if I write on the repair form that I suspect faulty capacitors, will they replace the affected boards?

dstrakele
09-28-2012, 05:19 PM
Your description of how the first repair attempt failed to resolve the issue will help. I also recommend a PM to cl_scott on this forum to request he help with your RMA.

shiron236
11-05-2012, 06:16 PM
Something very interesting happened two months back and it happened a few weeks after I made this thread. I temporarily "fixed" the problems related to my PC, but I didn't post here until I was sure. Since then, however, my computer has not failed to start up, but there are other problems.

I'm not a good story-teller, so I'll just make it brief before I go on to the problems stemming from it. Basically, what had happened was that I accidentally knocked a water bottle from the top shelf above my desk and it fell right on top of my laptop which I was still using. Thankfully, the cap didn't come lose, but for a moment, I thought the damage had been done. The computer froze completely. I was forced to restart and I half expected the computer NOT to start. It did start, however but the resolution lowered itself significantly and the entire screen looked "pixely" and all the icons on my desktop looked huge. I notice, however, that my ASUS Live wanted an update for a my display adapter (At least, that's what I assumed. I'm not sure if updating my display adapter did anything) and after rebooting my computer, all was well. I also found out at this time that my computer could turn on without any problems and my display was back to normal.

Since then, my computer hasn't had a problem turning on. It's just bam, it's on. However, I noticed that my laptop is slower than usual. I don't know if it's a significant change but every time I play a game like Total War, it seems "laggier" and it can't seem to tolerate its usual high graphic settings. I also noticed that almost every time I start up, I need to restart my computer exactly twice for it to work, because the laptop is too slow to do anything with and it automatically goes into a BSOD with the following stop message:

0x0000001e (0xffffffffc0000005, 0xfffff80003d0e813, 0x0000000000000000, 0x00000000000002e0

After two restart, the computer is fine, but like I said, it's slower than before.


I don't know if this will help anyone else, but I would like to get rid of this problem once and for all. Does anyone know how to read these codes and know what they mean? XD? Also ,the water bottle incident and the display adapter updating may have all been coincidental. (Yeah, I'm a skeptical individual.)

dstrakele
11-05-2012, 10:19 PM
The following methods have been used to get a laptop experiencing the "boot to black screen" issue to successfully start:

1) Attempt to start the laptop over and over.

2) Discharge the laptop by unplugging, removing the battery and any peripherals, holding the Power On button down for 10 seconds or so, then plugging in and starting the laptop.

3) Manipulating the laptop by pressing firmly on it in certain areas or lifting it by one corner.

4) Striking the laptop with a fist, hammer, or water bottle - this is essentially just an extreme variation of method #3.

5) Completely disassembling and reassembling the laptop - may eliminate a poor connection that causes the issue.

Methods 1-4 typically provide only temporary relief, and there is not much evidence that method #5 fares any better. While your laptop is starting successfully now, I suspect a future bump, chassis flex when moving, or water bottle strike will cause your startup issue to reappear.

The STOP 0x1E you experience now may be a completely different issue. This bugcheck code is relatively common and can be caused by hardware or software. I would first boot into Windows Safe Mode and see if the lag occurs. If not, it is likely a software issue and you can troubleshoot further by getting more information on the BSOD, perhaps from BlueScreenView by Nirsoft (it will display a list of files that may possibly have caused each BSOD).

If a particular driver is referenced as the possible cause of the BSOD, you can try upgrading or backrevving that driver to see if it changes behavior. I would also use Resource Monitor and/or Task Manager to see if there is a particular file being written to heavily or a specific process using 100% CPU Utilization on your first startup.

I would also focus on programs that perform actions on startup, such as scans by Antivirus and AntiMalware programs. When you reboot after the 1st startup to resolve the lag, it may be cancelling a scan and this stops it from running on the 2nd restart.

shiron236
11-16-2012, 10:44 PM
It's been months since I bought this? Is it possible to return it or what? I feel like it's past it's due date for that.

cl-scott
11-16-2012, 11:01 PM
It's been months since I bought this? Is it possible to return it or what? I feel like it's past it's due date for that.

Since Asus doesn't sell directly, returns are subject to the terms of the place you bought it from, though typically most won't take returns after 30 days. If the unit is still under warranty, then send me an email with a copy of the invoice, and then a PM so I can collect some particulars from you a bit more quickly than email. I'll set up an RMA if you like.

shiron236
11-18-2012, 12:17 AM
Alright! Thanks! I do have a question. Do you believe the problem with my laptop is that it has to do with a loose hardware or something?

My laptop won't boot up correctly now, and when it does, the screen is sometimes red or it has flickering lines. This happens occasionally when it started to go haywire.

dstrakele
11-18-2012, 01:28 AM
If you connect your laptop to an external monitor or HDTV and that external monitor also displays corrupt video, then the problem is most likely the GPU. If the video on the external monitor is normal, the problem is more likely a bad LVDS cable connection, bad LVDS cable, or defective laptop display.