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View Full Version : Odd problem with DVD-RW on g74s



sabin
10-11-2012, 04:56 PM
Hi guys.
I got an Asus G74S with an Slimtype BD E DS4E1S DvD-RW.
now the problem started a few moths ago.I cant say i did something special and i didnt even use the DvD-RW much.I burned like 10 DVDs or so and i used it for like a total of 50 times.now the problems is that any kind of burner i use (ashampoo,nero etc) i get the "Burned failed" error and with default windows burner i get this error : "The write speed for the recordable disc is either too fast or too slow for your CD or DVD burner.Insert a recordable disc that has a different write speed and then try again"
Now i did some searching on the internet and a lot of people said that i need a new firmware for my Slimtype BD E.So i upgraded my firmware but same thing.Some people said to uninstal/reinstall my DVD-RW..did that too,same error.
Any hints?!

cl-scott
10-11-2012, 05:04 PM
Not all recordable media is made equal, so if you're using el cheapo media this sort of thing can happen.

Now, assuming you're using quality media, have you tried doing the implied suggestion in the error message and reducing the burn speed? Say you're trying to burn at 8X, maybe try 6X or even 4X. If it's still failing, then I'd strongly prefer to see you test with a set of discs from a different brand. If even those fail, then it would look like you need a new ODD.

AzraelsKiss
10-11-2012, 05:10 PM
You have tried other discs to make sure ya didn't just get a bad disc in the bunch right? The failure rate of even quality media can be fairly high. You can normally expect maybe one or two bad discs in a pack sometimes.

If your using a new pack that you haven't used before, it's possible that even the newest firmware don't have the specs for that brand and speed yet, so it could have problems at max speed.

sabin
10-11-2012, 06:04 PM
hi and tanks for such a short answer.yes i did try different speeds from 2X up to 8X.thats the max spees windows burner will go but the DVDs are marked as 16X.and yes i tried a lot of disks (around 6-8) but all of them from the same pack.I'll try a different brand and i'll keep posting if things go wrong again.:)

Cenio
04-16-2016, 04:42 PM
Hi ROGers,
4 years later same problem with MAT****A DVD-RAM UJ8E2 S, part of G751JT laptop, after upgraded to WIndows 10 from 8.1. The ODD worked perfect with Win8.1 burning any disk I put into it. Now I cannot burn anything, only read.
Device Manager reports that All devices have installed and function properly. Is there anyone with the same problem? Any suggestion?

Cenio
04-16-2016, 04:45 PM
Hi ROGers,
4 years later same problem with MATSΗITA DVD-RAM UJ8E2 S, part of G751JT laptop, after upgraded to WIndows 10 from 8.1. The ODD worked perfect with Win8.1 burning any disk I put into it (about 20 disks, DVDs & CDs). Now I cannot burn anything, only read. Device Manager reports that All devices have installed and function properly.
Is there anyone with the same problem? Any suggestion?

Gps3dx
04-16-2016, 05:33 PM
Hi ROGers,
4 years later same problem with MATSΗITA DVD-RAM UJ8E2 S, part of G751JT laptop, after upgraded to WIndows 10 from 8.1. The ODD worked perfect with Win8.1 burning any disk I put into it (about 20 disks, DVDs & CDs). Now I cannot burn anything, only read. Device Manager reports that All devices have installed and function properly.
Is there anyone with the same problem? Any suggestion?
Have you tried that registry fix (http://www.intowindows.com/fix-dvd-drive-not-detected-in-windows-8/) ?

Have you upgrade to win10 without performing format first ? ( i.e have NOT perform clean installation of windows 10 ? )
clean installation of win10 can solve many odd problems caused by the upgrade - not all upgrades are 100% ok.

In this thread (http://www.tenforums.com/drivers-hardware/3806-cd-dvd-drive-not-recognized-5.html?) they're talking about changing the default SATA AHCI controller driver from the MS default to one from the manufacture ( intel I guess in your case ).
( I guess that your specific model is G74SX ), so you chipset is HM65 express, which is the 6-serie intel chipset.
Thus, you can install a Intel RST driver that belongs to "up to 6-serie" family - FROM HERE (http://www.win-raid.com/t2f23-Intel-RST-RSTe-Drivers-newest-v-WHQL-v-WHQL.html) ( i.e get the x64 of Intel RST drivers v10.1.0.1008 ).

also - have you got any Apple software installed ( like iTune ) ? if so - look at this thread's solution. (http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/mat****a-dvd-ram-uj8c2-is-corrupt-dvdcd-drive-will/e0b0cfa8-25b0-4201-ad53-814fc8bf140a?auth=1)

Please report back if some of that help you.

EDIT: fixed the MS thread about itunes

Cenio
04-16-2016, 08:32 PM
Thank you for replay, Gps3dx

1. Registry fix is pointless as my ODD is detected by WIndows 10 and it's able to read disks but not to write.
2. Yes, upgrade to Windows 10 was done by clean routine (ie format OS disk partition)
3. No, Laptop model is G751JT and it has Intel 8 Series SATA AHCI controller with Intel v13.1.0.1058 driver (latest)
4. About iTunes, provided link is broken. But yes, itunes was installed until today in my system with MPC-HC and VLC player. I've already uninstalled itunes.
5. I attached a report of my system, maybe it's useful... http://www.mediafire.com/download/jh0xbx8z2hus0z0/cenio.rar

Gps3dx
04-16-2016, 09:33 PM
Thank you for replay, Gps3dx

1. Registry fix is pointless as my ODD is detected by WIndows 10 and it's able to read disks but not to write.
2. Yes, upgrade to Windows 10 was done by clean routine (ie format OS disk partition)
3. No, Laptop model is G751JT and it has Intel 8 Series SATA AHCI controller with Intel v13.1.0.1058 driver (latest)
4. About iTunes, provided link is broken. But yes, itunes was installed until today in my system with MPC-HC and VLC player. I've already uninstalled itunes.
5. I attached a report of my system, maybe it's useful... http://www.mediafire.com/download/jh0xbx8z2hus0z0/cenio.rar

just saw that you're on G751JT and not on the OP model.
4. I've fix the MS itunes thread link in my previous post - please check it.
5. saw the report - the OS declares that you dvd "Drive can write: CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, DVD+R DL"
I got also the G751JT and the same model of DVD - although I never tried to write dvd using win10.

well once again, as this thread points out (http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/mat****advd-ram-uj8b0-dvd-drive-not-working-after/1f4fa760-948d-4d0d-9767-5a55332c7ed8) - try to update your SATA AHCI drivers ( for sure ). ( from HERE (http://www.win-raid.com/t29f25-Recommended-AHCI-RAID-and-NVMe-Drivers.html) get version 64bit Intel RST(e) AHCI/RAID drivers v12.9.4.1000 WHQL - which is similar as possible to the "EFI IRST RAID for SATA" in the latest bios of the G751JT as "Fernando" says one should match.)
Also, My answer is based upon that you've already installed Intel INF driver. ( 1st from asus(from official download page for the G751JT, then the latest from intel - thus - two separate installations of INF, one upon the other, no uninstall in between ).