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Abca207
10-17-2012, 02:52 AM
Hello, i've recently been having problems with the G73JH-B1 Model. First, my GPU tends to overheat when playing games. I've tried to update to the latest Catalyst drivers from the AMD site, but i get a BSOD during the middle of the installation. Help highly appreciated.

SUKARA@ASUS
10-17-2012, 03:39 AM
It's sounds the notebook poor thermal module cooling, or excessive dust lead to adverse heat
i suggest you can plan the notebook to repair and test first...

asus service center contact inforamtion reference to you:
http://support.asus.com/Hotlines.aspx?SLanguage=en

Abca207
10-17-2012, 04:02 AM
Is there any possible way to fix the driver problem without an RMA?

dstrakele
10-17-2012, 05:50 AM
I believe a BSOD while installing recent AMD drivers to a G73JH is symptomatic of not running the latest Vbios version. See http://forum.notebookreview.com/asus-gaming-notebook-forum/672858-still-bluescreen-issues-newer-amd-ati-gpu-drivers-g73jh.html.

This will not be a resolution to any thermal issue, however. Your laptop may require a repaste. Load up HWINFO64 and determine CPU and GPU idle temperatures (no other applications running) as well as temps during gaming.

Abca207
10-17-2012, 06:06 AM
I believe a BSOD while installing recent AMD drivers to a G37JH is symptomatic of not running the latest Vbios version. See http://forum.notebookreview.com/asus-gaming-notebook-forum/672858-still-bluescreen-issues-newer-amd-ati-gpu-drivers-g73jh.html.

This will not be a resolution to any thermal issue, however. Your laptop may require a repaste. Load up HWINFO64 and determine CPU and GPU idle temperatures (no other applications running) as well as temps during gaming.

So, a driver update won't help with any overheating issues?

dstrakele
10-17-2012, 12:51 PM
I've read of BIOS update improving cooling by changing fan performance, but not of a video driver resolving an overheating issue. With HWINFO64 monitoring temperatures, you'll be able to see for yourself.

xeromist
10-17-2012, 03:08 PM
So, a driver update won't help with any overheating issues?

Probably just need to blow out the vents with compressed air.