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View Full Version : Very faint horizontal lines on my G75VW-BBK5



Zach.97
11-05-2012, 11:22 AM
I started playing a relativley new game (The WarZ) which just came out and is in alpha still. While playing the game during the night cycle, I notice these faint white horizontal lines across my screen, not enough to where it's unplayable, at all, but they're there. After, I started to notice them on webpages, ect. Now im worried, because we own two G75's (My Dad has one, and I have one). I sent mine in, which is a month old, to just get a new one, but with my dads, I want to fix these lines. I've tried new nvidia beta drivers, and older drivers, nothing seems to work. Any ideas? Id really appreciate it, because I've been extremely paranoid now that I've managed to cause both G75's to have these.
--Zach

dstrakele
11-05-2012, 12:38 PM
Check out these threads: http://rog.asus.com/forum/showthread.php?23419-I-m-the-only-one-left-annoyed-with-flicker-amp-black-lines-across-the-screen and http://rog.asus.com/forum/showthread.php?23509-Horizontal-Lines-plague-all-BBK5.

It looks like ASUS is trying to get a handle on the issue, but have been unable to reproduce it in house. PM cl-scott for an update.

Zach.97
11-05-2012, 04:40 PM
I'll update this thread when I get home, I'm going to use my Samsung SmartTV as my monitor for now, because it seems like it's an issue between the drivers and refresh rate for the screen. I'm getting a new one Saturday, and I'll see if that one has the same problem.

c_man
11-05-2012, 04:56 PM
Yes, external display is the only way right now. At some point Asus will let this pass, most likely with G76. We are stuck with the problem.

finalhour
11-05-2012, 05:23 PM
Yes, external display is the only way right now. At some point Asus will let this pass, most likely with G76. We are stuck with the problem.

Meaning they'll never take care of it for us? The only reason I chose ASUS was because I thought they were better than this...

c_man
11-05-2012, 06:37 PM
Well, I hope this will work at least 4 years and I will be pleased with it as it is. There was nothing at this price (1k€) for me to have this kind of performance.

Shawnnepc
11-05-2012, 07:36 PM
Meaning they'll never take care of it for us? The only reason I chose ASUS was because I thought they were better than this...

I imagine once they can reproduce the problem they will be able to fix it.

It's not a common issue and appears to occur on a number of different configurations

Zach.97
11-05-2012, 07:48 PM
Well like I said, it's not game breaking or anything, and I was planning on buying a 27" monitor myself. Now with this monitor, how should I connect to it. HDMI? I've had problem with HDMI hookups before, being it wouldn't fit my screen correctly. Any ideas for cheap monitors, that gave me the look this one did before these stupid lines?

Edit -- Even if I have to, I'll get my $1300 back from this G75 and build myself a desktop, with power. Should I just do that instead?

finalhour
11-05-2012, 07:54 PM
Well like I said, it's not game breaking or anything, and I was planning on buying a 27" monitor myself. Now with this monitor, how should I connect to it. HDMI? I've had problem with HDMI hookups before, being it wouldn't fit my screen correctly. Any ideas for cheap monitors, that gave me the look this one did before these stupid lines?

Edit -- Even if I have to, I'll get my $1300 back from this G75 and build myself a desktop, with power. Should I just do that instead?

uhhhhh good luck....

Zach.97
11-05-2012, 07:56 PM
Anyone know when this is started?

finalhour
11-05-2012, 08:00 PM
Anyone know when this is started?

Forget this "not appearing on every G75" business. From what I've noticed, some people just don't perceive/notice it, hell I didn't until I was doing intense photo editing. Yes certain display modes make it less noticeable, but it's present on all the BBK5's I've seen. If asus cant reproduce it they're blind.

Zach.97
11-05-2012, 08:12 PM
Forget this "not appearing on every G75" business. From what I've noticed, some people just don't perceive/notice it, hell I didn't until I was doing intense photo editing. Yes certain display modes make it less noticeable, but it's present on all the BBK5's I've seen. If asus cant reproduce it they're blind.

I didn't notice until I started playing The WarZ. Where it covers my whole screen. I'm really disappointed in this to be honest.

AverageK
11-07-2012, 03:15 PM
Yeah, it's a very annoying problem. It took me a while to learn to ignore it, and that's only because cl_scott promised that Asus is investigating the problem. I didn't spend $1600 to get a broken laptop, and I still have faith that they'll be able to fix it soon or at least replace our defective units with ones that don't have this problem.
As for building yourself a pc, if you know what you're doing and prefer a bit more power over portability, then by all means go ahead. I built my brother a pc a few weeks ago, and it trumps the G75 in every aspect, but I need the portability, so I'm sticking with the G75.

finalhour
11-07-2012, 03:45 PM
Yeah, it's a very annoying problem. It took me a while to learn to ignore it, and that's only because cl_scott promised that Asus is investigating the problem. I didn't spend $1600 to get a broken laptop, and I still have faith that they'll be able to fix it soon or at least replace our defective units with ones that don't have this problem.
As for building yourself a pc, if you know what you're doing and prefer a bit more power over portability, then by all means go ahead. I built my brother a pc a few weeks ago, and it trumps the G75 in every aspect, but I need the portability, so I'm sticking with the G75.

I'm beginning to doubt it, try getting them to even respond to this thread/update us....ASUS has our money, it seems they could care less that they sold us an inferior product

Zach.97
11-08-2012, 12:09 AM
Well I just got my replacement G75 today, and I have the same problem with it. WHY sell defective units? WHY not give us an update on the situation, I don't want to have this problem forever, but looks like it's going to be that way.