View Full Version : Blu-Ray Issue

11-18-2012, 05:42 PM
I have the Asus G75 NS72, which has the BD-MLT UJ240AW Blu-Ray CD Drive combo. However, after upgrading to Windows 8, my computer will not recognize the drive in windows explorer, nor will it read or write media. The device manager is constantly giving me an error code 19. I have tried uninstalling/re-installing the device and re-installing the drivers, but nothing seems to work. ANy help would be appreciated.

11-18-2012, 06:14 PM
If the UpperFilters/LowerFilters registry edit (#3 in http://pcsupport.about.com/od/findbyerrormessage/a/code-19-error.htm) fails to resolve your ODD issue, I'd suspect some other corruption of the Windows registry.

If a Windows System Restore to an earlier time fails to restore ODD functionality, I'd suspect a failed Windows 8 upgrade and would attempt a clean install of Windows 8.

11-18-2012, 08:05 PM
Thank you! I'm not sure how I missed that originally, but it worked. Thanks again for the help.