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INzider
06-08-2011, 05:41 AM
Hi!

I bought a G73H last febuary. Before this laptop I used to buy cheap one only to hold some chart about currency trading.

Since I have it, I realy only feel like destroying it!
This is the more expensive cpu I ever bought... and this is purely a piece of crap.

Instead of digging the hole ($) that this cpu did in my life, I'm trying to solve the stupid trouble - Lockups randomly.
I never had that kind of trouble whit a cheap laptop - what a joke.

I would like to create a clear Thread about all the trouble and all the solution for this laptop. I could edit this first post in consequence if needed, or , I would be please if someone could direct me to a thread of this kind.

Majority of this forums is good info, but random like this sound no use for me. Witch driver in witch situation?!? Chastity tread is excellent, but honnestly do I need to install all those, I doubt.

---------

My cpu freeze randomly... I did the GOSD update looking to update the bios to 213...
Did a bunch of driver updates and I really, really, really feel tired about this sh*t.

I also feel the keyboard is getting hot... Any way of making the fan go faster?!?
This thing is "suppose" to run 24h/24h for my trading prupose.

Anoyone would buy me it back at 1800$ CAD?!?... What a joke!
Plz help!

NOTA BENE: I never play games, only hold charts and makes execution on laptop.
It's not like of Im overcloking the thing.... geezzzzz....

INzider
06-08-2011, 05:49 AM
What I did until now:

Clear Win 7 install
Uninstall all ASUS crap not usfull to cpu - kept ATK package
GOSD fix

Driver: High Definition Audio Codecs R2.52 updates

DirectX Updates

http://support.microsoft.com/kb/2028560 "An update is available for Windows 7 and for Windows Server 2008 R2 which provides new functionality and performance improvements for the graphics platform"

Latest DirectX Redist Package (June 2010)

Core Drivers:
Intel Chipset INF for Series 5 v9.2.0.1025 (this version was compiled as a self-installer that does a full install. Just use default settings and let her run.)
Intel RST SATA Drivers 10.1.0.1008

Looking to make the 213 bios updates.....

INzider
06-08-2011, 05:55 AM
I found that thread but no solution solved my trouble, witch is: freezeing after non use, some like 1h or 2 max.
I did remove all the saving energu stuff on the drive and screen also as suggested - did not work.

http://forum.notebookreview.com/asus-gaming-notebook-forum/492354-all-g73jh-problems-solutions-here.html

INzider
06-08-2011, 06:01 AM
That's what I am planning to do whit this laptop if I don't find the solution:

As the guy say: That's an epic FAIL!!!

http://www.youtube.com/watch?v=ALhtoqMBZqk


I just can't beleive ASUS took the decision to distrubute a product so unstable.
Shamefull... money ain't everything. I'm soooooo piss off.

reiyu
06-08-2011, 06:42 AM
asus hate campaign? i don't think anybody would do that to an expensive laptop. if you just bought it, go RMA it or something.

INzider
06-08-2011, 07:15 AM
I have no time for that. I all ready lost around 2k not trading because of it.
RMA will take another 2 month and wont solve anything.

Some people did it and nothing been solve.
So I bet there is some solution that exist but nobody know exactly what it is, they just play around.
By doing the same I bet I will fall on it...

If Asus can't sell laptop that work out fo the box they should stop making some.
So lame...

INzider
06-08-2011, 10:31 AM
The laptop did crash 3 times tonigh!!! 3 times ... not 1 or 2... 3....

Anyone did ask for a refund from Asus?
Seeing all the trouble poeple have whit this crap, this can't be serious...

----

EDIT : 4th times this night.
This is not ROG, its ROB...ery.

INzider
06-08-2011, 11:45 AM
I just called ASUS tech support and an RMA process would take so much time that its like needing to buy myself another one.
So lame....

If any one of you guys reading this post looknig to buy a G73... DON'T DO IT!!!
This is my best advice!

xeromist
06-08-2011, 03:28 PM
It sounds like maybe you have something clogging the heat sink or vents. Have you tried blasting the vents with a can of air?

INzider
06-08-2011, 04:08 PM
Hi xeromist,

Thx for reply.
The fan seems ok, no sounds but I will try your tips.
Any help is appreciated.

The trouble is lockups of computer randomly.

I honnestly would be very happy if someone could show me in steps what do to from a to z to be sure this laptop work.
No fancy stuff, core windows would be fine whitout any utlities.

I don't play game on it, I use it for my currency trading activity.
I can't send it to RMA, I would lose too much money not working...
And I dont feel like buying a cheap one to cover the in between.

I tough I would have a nice business computer, that's why I paid a little more this time.
Im sad.....

Chastity@ASUS
06-08-2011, 06:12 PM
Ah, I seem to have caught up to INzider's thread :)

OK, I checked with R&D, and they inform me that they have been getting quite a few systems having trouble resuming with the Intel RST drivers installed.

Since you are running your laptop 24/7, I would suggest the following:

1) Uninstall the RST drivers and use the Microsoft AHQI drivers. (Can you also check for me the firmware revisions on your HDDs, and also how many and what sizes are they)
2) In your power plans, disable any Sleep / Hibernate functions, plus HDD power-downs. You can do this easily from Power4Gear Hybrid. Make sure you edit both AC and Battery profiles (we are testing for stability here)
3) Make sure you operate your unit elevated so that it can maintain a clear airflow. I like to use a notebook cooler, and leave the fans off.
4) If you haven't already, please install Win 7 SP1. I know they updated the core sleep/hibernate functions.

If you have any other questions, feel free to post them here. I also maintain an IRC channel on irc.freenode.net for more immediate help ( #asus-rog )

Don't fret, we'll get you stable.

xeromist
06-08-2011, 06:26 PM
I tough I would have a nice business computer, that's why I paid a little more this time.

I know that it's too late for this purchase but for your next one I would recommend buying a machine with a business class service plan when money is at stake. You could probably even choose more modest hardware and spend the extra money on a service contract.

Mason@ASUS
06-08-2011, 08:37 PM
Hi INzider, have you tried reinstalling the OS? I suggest performing the F9 system restore to reload the Operating System. If you continue to have the lockups and crashes after that then we can verify that it's a hardware problem whereas as right now we can't be sure if it's a software corruption or hardware problem. I would say do the F9 restore and without uninstalling any other drivers or software, test the system for a day or 2 to see if it still has issues. If you're still having issues you can uninstall the software that you don't need. I don't recommend uninstalling drivers unless you can confirm that certain driver sets are contributing to the issues. Let us know how that goes and we'll go from there.

INzider
06-08-2011, 10:56 PM
This is very appreciated from both of you.
If I bough this laptod this is not to end *****ing about Asus, but because I taugh it was a nice war machine.

#1 I did remove the RTS driver but I don't know if the AHQI one are back, it say : Microsoft 2006-06-21 Version 6.1.7600.16385.
My filmware version is : 0003SDM1 and I have 2 disk of 465G (500)
Master is 119232 vs 3377702MB
Slave is 238477MB x2

#2 I did everything trough normal Windows energy panel since I have remove the Power4Gear (clean windows idea).
Everything is always on, battery and wire option about screen and disk.

#3 It was allready but I amiliored the space under and from the wall.
Thx for the notebookcooler option, never heard of that before, I will buy me one.

#4 I did the Asus driver bios update whit the program but havent done win7 updates.
Do I need to do the basic fisrt updates like Windows7 site propose - going trough
the win updates will obligate you to download a bunch of updates befroe you can
install PAK1, or should I only download the PAK1 from win7 site whitout installing
basic updates?!?

Im planning on updating to bios 213, I have the 211 from factory (updates) should I ?

You can see my program list
http://i61.photobucket.com/albums/h73/Kustom_Paint/cpu/atidriver.jpg
http://i61.photobucket.com/albums/h73/Kustom_Paint/cpu/disk.jpg
http://i61.photobucket.com/albums/h73/Kustom_Paint/cpu/PROGRAMRUNNING.jpg
http://i61.photobucket.com/albums/h73/Kustom_Paint/cpu/programlist.jpg
http://i61.photobucket.com/albums/h73/Kustom_Paint/cpu/programlist1.jpg

If you need any info, let me know.
Thx alot!

Inz

INzider
06-08-2011, 11:34 PM
HI Mason,

I did a fresh OS install last week-end since while trying to make the GOSD fix I did make a mistake and booted from my rescue disk...
So the OS is new from last week. I dont know what is a F9 recovery but if this is needed I will do it this wek-end _ in week I work whit it.

I don't need any utilities exept basic driver for the laptop so if you tell me how to process in order I will try this.

Thx for helping me over that.

Mason@ASUS
06-09-2011, 01:09 AM
Hi INzider,

Well the F9 recovery automatically installs all of the drivers for the laptop's hardware so you don't need to install any other drivers. There may be newer drivers for some of the devices on http://support.asus.com, however, I would recommend just testing the system to see how it runs after doing the F9 recovery and nothing else just to see if the system has any issues when running at stock settings with factory software and drivers. After you've done that testing you can update any of the drivers that you would like to from our support website. Also, you may want go directly to the manufacturer's website for some of the device drivers, e.g., downloading the 5870 drivers directly from AMD if the latest ones are not already available on our support site. I would check the support site but it's down right now. It should be back up tomorrow though.

INzider
06-09-2011, 09:19 PM
The laptop havent Lockup tonight!!!
Let's see, how long this will last!

Any way of boosting the fan manualy?
Since it's on 24/7 maby it would be good to make the fan go on at lower degree?
The right side of laptop is hot while left side not even warm.
Let me know if this make sens and if you have suggestion.

For now, last 24h cpu haven't lock.

INzider
06-10-2011, 02:57 AM
It was too good to be true.

The laptop just LockUp and I lost all the work I done over my chart on last 24hrs.
Im sooooooo happy........

I wil do another clear install of win7 this week-end......

ARGHHH!

KC0GRN
06-10-2011, 07:31 AM
Hey Inzider, I know how you feel. I've had a few seemingly random system lockups, and had originally tried to troubleshoot the problem on my own. I seemed to have the worst amount of them after accidentally leaving my laptop on overnight, so I had wondered if it was some kind of thermal issue, considering it might not have been properly ventilated.

I haven't had any lockups in a few weeks, it especially seemed to help by using a can of air to clear out the exhaust fans, but I'm still not certain if I have an ongoing issue. Time will tell. If I do encounter one again, I'll post it here and try to include any notes of conditions I had at the time. Granted I am currently going through a clean install of windows 7 on a SSD for the system, it might skew the results.

INzider
06-10-2011, 04:18 PM
Hi KC0GRN,

I see that we have the same trouble: Lockup after leaving the cpu alone for a couple of hours.

I did put a book under the laptop yesterday to make the base elevated from desk
and found that it havent Lockup for around 24hrs, so thermal issue could be it.
But still, it did lockup after while or the usb plug - mouse - don't work anymore.

I don't undertstand, because logicly if I don't use it the temp should go lower, not higher...
I will do as you this weak-end - clear install of win7... and will start from there.
PLz post your developpement about your issue.

Im also looking to find a program to play whit tha Fan setting.
Like make them go faster at lower degree to avoid any temp peak.

If I/we/this forum don't find the solution, I ll go back at BestBuy.
The guy said IT WILL find solution.... LOL

Watch me play whit him if I don't get trough this!
He wont like me, I can assure you.

Soon, and good luck whit this...

-----------

Edit:

I found that thread about thermal issue on G73JH - he say tht after3/4 month maby the paste need to be change..
Doh! Just after 4 month!!! Im not feeling to open that box and even let any one do it and srap my keyboard.

Isn't a 2k laptop? My acer at 400$ still work after 5yars no maintenance.
I really feel having being rob.

I should have bought a cheap one again.

http://www.asusrog.com/forums/showthread.php?946-G73JH-GPU-Overheating-Observations-and-Suggestions-%28Read-This-First%29

Re - edit - the CPU just fully crashed whitout lock after the usb not working for 10 min and pad acting weird..
pfffffff

INzider
06-10-2011, 09:34 PM
OK!

We got a Clean install of Win7 whitout any unusefull utility.
Im on bios 211 and GSOD fix been done.
All energy saving thing been turn off on battery and AC.

I will install the Win7 PK1 if I see anything going wrong.
I will do this in step so that I can't be argu about this and that...

----------------------
Im tired to loose my precious time on this!!!!
Im trading full time 24/24, and bought myself a cpu to work, not watch porn or play game.
If I calcul my pay rates, and the time I pass fixing this CPU, I would have paid twice of those....

Wish me luck

http://i61.photobucket.com/albums/h73/Kustom_Paint/cpu/proglist.jpg
I would have erase the games but since its windows program....


------------

Edit - no frezze for last 24hrs.
On this installation I did remove the creative stuff as the module AEX some that go whit it.
CPU look way cooler since last install - keyboard dosen't even get warm and I did play a third shooter this week-end...
Woooooooooo! LOL

No issue until now...

------------

Edit : 48hrs whitout freeze, Im strating my trading week, I will let you know if I have issue this week.
Later

Mason@ASUS
06-13-2011, 04:15 PM
i'm glad it's been running stable for you. you can use gpu-z to monitor the GPU temperature and have it record a log so you can tell if the gpu is overheating but it seems to be working well so far.

INzider
06-14-2011, 03:23 AM
Hi Mason,

Thx for the follow up!

This been more then 72hrs whitout lockup or any trouble, another 48hrs and I will consider this as fixed.
I even feel the cpu to be way cooler... no joke, keyboard aint even warm as it was before.

I am amaze how drivers/bios can afect a cpu!
I think the creative and AEX program were the trouble since I had done a clean install before this attemp but keeping those 2.
Not this time.

Not much more to say, my currency chart are fluide and I am not loosing my study on them each 40 min!
Im starting to like this cpu.... LOL

If I can say a little something, I think a quality compagny like Asus should verify the setting of their system before make the distribution...

In the other hands, you guys over this forums are awsome and very hepfull.
Thx again! Take care Mason!

INzider
06-15-2011, 12:58 AM
OK until new trouble happening I consider this fixed, thx all for help!

Inz

KC0GRN
06-16-2011, 05:30 AM
Well just 5 minutes ago I had a system lock.

I had two browser sessions open (Google Chrome in one, Google Chrome Plus as the other). Both had flash games running, and I had a DVD playing on Windows Media Player.

GPU temp on reboot was showing 56 degrees C. I couldn't read it at the lockup point. Windows event logs didn't register any abnormal issues.

Since I've setup on the SSD, I haven't taken the time to load all my programs yet, so this is a pretty fresh windows installation.

I did the vbios update and installed the most recent catalyst drivers (I believe). The video Driver Version itself is 8.850.0.0.

If anyone has any suggestions for me to try, I'm willing to give anything a shot.

Chastity@ASUS
06-16-2011, 03:35 PM
Unfortunately, there's not a lot of information to go on here, however I would like to point something out:

Recent revision of browsers and Flash use hardware acceleration, which writes directly to the hardware via the driver interface. This can provide a nice performance boost, but also opens the system to potential stability issues if not implemented properly. System locks come from driver and hardware issues, and I suspect that is what is happening here. Too many discrete hardware media streams + DRM from the video playback + Chrome hardware acceleration = resource conflict = BOOM.

INzider
06-16-2011, 05:44 PM
It just Lock again.... snifff!!! Well, it been almost a week whitout.
Let's see next one.

KC0GRN
06-16-2011, 09:22 PM
Unfortunately, there's not a lot of information to go on here, however I would like to point something out:

Recent revision of browsers and Flash use hardware acceleration, which writes directly to the hardware via the driver interface. This can provide a nice performance boost, but also opens the system to potential stability issues if not implemented properly. System locks come from driver and hardware issues, and I suspect that is what is happening here. Too many discrete hardware media streams + DRM from the video playback + Chrome hardware acceleration = resource conflict = BOOM.

Thanks for the response Chastity. I had been reading about Hardware acceleration in flash as a possible suspect. I'll try shutting it off as a test. I can't say I'll be completely happy with that, but true, if there are too many data streams from one resource, something has to give I guess (Shoot, I should know that, I went to school for electronics.. granted that was more than 10 years ago).

I'll report back in a week or so on the progress.

INzider
06-17-2011, 02:15 PM
My hard disk have start making noise.... yes!
Like if in a short time it will crash... toc toc toc...
This happen ysterday, never before. I'm making a backup of it....

Can you imagine this....

Exmortis
06-17-2011, 06:22 PM
If indeed cooling is the issue, then a solid cooling stand may help. I now have 3 of these, both my laptops are on them as perma stands and one boxed for travel. Trust me on this, it rocks!

http://www.cmstorm.com/en/products/accessories/sf19usb2/

I do not work for cooler master, I am a hard core user, I own a G73JH and a MSI GT735 both are setup on my desk with these stands, and I have one for travel. If you are having any cooling issues this may be a worthy purchase.

Chastity@ASUS
06-17-2011, 07:23 PM
Thanks for the response Chastity. I had been reading about Hardware acceleration in flash as a possible suspect. I'll try shutting it off as a test. I can't say I'll be completely happy with that, but true, if there are too many data streams from one resource, something has to give I guess (Shoot, I should know that, I went to school for electronics.. granted that was more than 10 years ago).

I'll report back in a week or so on the progress.

One thing to try is see if it happens using another browser. Maybe it's a Chrome issue.

Chastity@ASUS
06-17-2011, 07:24 PM
If indeed cooling is the issue, then a solid cooling stand may help. I now have 3 of these, both my laptops are on them as perma stands and one boxed for travel. Trust me on this, it rocks!

http://www.cmstorm.com/en/products/accessories/sf19usb2/

I do not work for cooler master, I am a hard core user, I own a G73JH and a MSI GT735 both are setup on my desk with these stands, and I have one for travel. If you are having any cooling issues this may be a worthy purchase.

How hot do your systems get if you feel the need to use laptop coolers?

Bastian
06-20-2011, 01:59 PM
I have asked this in a lot threads but what hardware tests have you run? UBCD has large selection of tests -hardrive, CPU, memory, CPUID will give information on temps.

Exmortis
06-20-2011, 03:19 PM
How hot do your systems get if you feel the need to use laptop coolers?

I never ran temp tests, my first serious laptop was the MSI GT735, and it shut down under heavy load within 1hr. I then bought an enermax cooliong stand but it barely fit my laptop. But it never again shut down.

My G73 would routinely shut down after about 1hr or so and push alot of hot air, so when I saw this new cooler I picked up one to try. Problems solved so I picked up two more, one for my MSI and one for travel. Basicially they are now docking stations as such. With the USB hub, most connections are now static on the stand.


One thing to note about newer laptops is their poor air design, all laptops used to have raisable stands allowing much better air flow beneath the system, a good laptop (NEC Vera LX as an example) with the stands raised woiuld barely make the area below it warm.

Now the area directly below either laptop becomes very hot, so much so it imepeds cooling, and the air doesn't flow well beneath laptops due to the small spaces left between the surface and the bottom of the system. Not sure what changed, but all laptops seem to suffer from this design flaw.

A solid cooling stand ensures a nice flow of cool air to the bottom of the laptop, meaning you never heat up the surface, and the air is always moving. With most laptops intake vents on the bottom this can really imporve cooling, meaning cooler air for the laptop. They also make for nice solid stands in general, especially the storm with its rubber pads, the stand and the laptop stay put. Its also self powered and has a USB hub, very handy. Fans are also easily replaced if they die, or you want different fans.


If you want an idea, run your G73 on a table for 45mins running uniengine 2.1 benchmark and then move it and feel the surface, it will be damn hot, thats an issue.


I can't say it will solve every issue, but it does help with cooling immensly, I will not run a powerhouse laptop with out one, and the G73 sure fits the powerhouse laptop moniker, its more powerful then our workstation class systems at work.

xeromist
06-20-2011, 03:36 PM
I think part of what changed is that they don't tend to put vents on the bottom of laptops much anymore. I think there were too many problems with people putting them on top of fuzzy blankets :P So since there aren't vents on the bottom they don't put the flip out stands there either. I've still been advocating laptop stands though because, as you pointed out, there is still a ton of radiant heat through the bottom. Anything that can be done to move heat away from the laptop from any surface will help make the integrated cooling more effective.

The other issue is that there is a race for faster and faster laptops. A whole line is judged by the performance of the high end machines so the manufacturers, and Intel as well, keep pushing the limits. This results in CPU's with many cores at (relatively) high clocks being outfitted with the same cooling capacity that CPU's of yesteryear had. Process shrinks help with heat dissipation somewhat, but they can't keep up with the pace of what a high end laptop is expected to be.

INzider
06-21-2011, 06:12 PM
Im sorry to let you know that guys, but this laptop is a lame.
After doing everything I been told, playing in corners, taking MY precious time to fix that, IT STILL LOCK!!!!!

Again, nothing against you guys over this forums that doing a awswome job for asus, but IM AM JUST F****K PISS OFF of that stupid ****.
I think a law suit should be put together by all the people that bought this lame **** because all alone AUSUS is just trying to fix the trouble to avoid the guilt.

IT IS OBVIOUS that this laptop is not stable at all.
This forums is the best exemple and the full internet is filled of thread like this.

Any one have an idea how to put that in place?!?
I paid almost 2k for a laptop that cannot stay tune for more then 24hrs.

I paid a cheap laptop 400$ tx in at Wallmart 5 years ago and it never lock/crash, stilll...
This **** lock out of the box....

Im not here to play games, in all the sens that this can be taken,
Im trading full time and this cpu was to make money, not loose my time on stupid setup that ASUS havent took that time to do.

I WANT A REFUND!!!!!!!!!!!!!!!
IM TIRED OF TRYING TO FIX A 2K LAPTOP.....

Any idea?

INzider
06-21-2011, 07:00 PM
I just called to BEST BUY and the guy told me to send the laptop to Asus, BUT IM WORKING WHIT THIS ****!!!!!!!!!!!!!!!
How am I gonna make my money whitout a laptop...


THIS IS PLAIN STUPID and I AM F***ING PISS OFF!

Chastity@ASUS
06-21-2011, 07:44 PM
http://promos.asus.com/US/ASUS_NB_Warranty/NB_ANSP/index.html

Hit that location, and find a local Asus ASP location for you. You then call up the RMA number, set up a RMA, and tell them you wish to use that location. The rep will give you a RMA number, and you take that number with you to the location. This way they'll service the unit under warranty, and it should cost you $0, and you won't need to mail it out for 3 weeks. Unfortunately, your issue with the unit is beyond your expertise level, and you need to have a tech look at it. Also, by using the local location, you can talk to the tech and he can answer your questions. If you need any parts replaced, they can then order them and replace them.

INzider
06-21-2011, 11:25 PM
First, thx for your time, I found you people very patient whit this laptop, its almost mystic for me.
I will look over this since its the only solution left.

I feel like an hostage, paying 2k for a laptop, getting that much trouble and ending by having to loose more time on this.
Let's get serious, this is ridiculous.

When you buy a laptop of that price, the compagy should assure itself IT WORK.
Looking at commercial fraud, a product need to be in shape to be use for the use it is done for.
This laptop aint doing any job, it only crash.
So I feel this is a fraud, selling laptop that dosen't work out of the box.

This is pure logic and it make full sens to get totaly upset about this.
I am also not a 40hrs guy, my pay rates is around 200$ per hour, so you can see that this is clearly loosing time and money for me!

Again, ASUS is asking me more time of mine.
The location you give me will take me 2hrs to get there, and gaz is around 1.40$/Liter now = for me around 450$.
So the "free" expression is used loosely.

Thx for the link.....

Chastity@ASUS
06-22-2011, 12:00 AM
As a fellow business person and a longtime IT manager and paid consultant, I'd like to share some tips for your business:

1) As a consultant or business person, if your business yields you $200 / hr and is critical for uptime, I would have purchased a Business Class laptop with Next-Day On-Site repair.
2) I would have more than one laptop, in case one goes bad or crashes itself.
3) I would also be doing daily backups to external HDDs using commercial backup software, like Acronis.

As for fraud, well, Asus does warrant their products, and the class of product you purchased has a mail-in RMA service with loacal ASP service as an option. These things do happen, though, to be honest, I feel you purchased the wrong system for your needs. But, you have it now, so let's get your system up and running. Another option as a North American customer is to utilize the Asus 360 program, which will include overnight shipping to and from the Repair Center, which is part of your warranty in NA.

INzider
06-22-2011, 08:10 AM
Dear Chasity,
Again, thx for the tips, I don't want to denigrate the work you are doing around here.

But, in fact, my biggest fault been to give ASUS my confidence by buying their product.
Because this is exacly what I tough I had bought: a superior class laptop whit the best piece on the market.
This laptop have the best processor and boosted of RAM... exactly what is needed for my task (multiple prgroram running at same time).
This aint microsoft open office suite that will change anything or a next-day repair service.

I setup my own cpu from scratch since 15 years old and never had to loose that much time on an issue.

I also have 5 computers at home, and they all have a job on the way, the laptop is for my orders execution.
Sure I have a spare, my 5 years old 500$ Wall-Mart laptop that was suppose to be replace by this one.
Do you feel how ridiculous it is?

The warrenty you gave put me in hostage of all your repair process,
and looking at other people experiences dosen't give me more confidence.

Let me give ASUS a free tips, as you seems to like to give some about my activity.
ASUS should test the laptop setup first before selling it to be sure it work out of the box!

We, you and I and all the AUSUS customers of this lame thing, would not loose their time on this, how simple ?
A fraud is selling things that dosen't work.... and we are close to that looking at the number of people who have trouble whit this laptop.

This forums and all internet is the best proof of that.
This can't be deny.

I will contact the line you gave me in previous post... and loose more this on this issue.
Im tired to feel like a bulldog for you guys...

Take care.

INzider
11-26-2011, 06:08 AM
Gone trough the stupid process, cpu still LOCK....... LAME LAME LAME!!!!!!!!!!!

INzider
11-26-2011, 06:12 AM
Look at all these peeps whit trouble whit this lame.
2k laptop...

http://forum.notebookreview.com/asus-gaming-notebook-forum/564595-g73jh-usb-mouse-complete-locks-up-usb-ports-fail.html

INzider
11-26-2011, 06:26 AM
See this guy went trough 5 RMA and stil have trouble.... How can you guys sell this laptop whitout feelng guilty.
I'm so ****ing piss off of this ****.


http://www.youtube.com/watch?v=SA7jktGdNiM

"This laptop has been in for 5 RMAs. The last RMA was sent in on 11/30/10 I received it back on 2/15/11. The extended wait time on this 5th rma was due to the video card needing to be replaced "again" . Well it was replaced so they say. Take a look how well it works. $1600 sounded like a steal for this G73JH-A2, only I was the one who was robbed. And yes the latest bios and ATI drivers are installed. One of my rma's was "fixed" by replacing the LCD, only problem is they replaced the LCD with an LCD with a dead pixel...video problems were never fixed. Other rmas where due to power issues...the motherboard has been replaced too."

Another guy who think clear about ASUS product:

"I am in the midst of the exact same disaster with this model. I will do my best to demand a complete refund, or threaten legal action. Five RMAs is beyond absurd. The model is broken, all of them are broken, and ASUS owes all of us our money back. I have done two RMAs and refuse to do a third because I know that these problems cannot be corrected. Check my videos to see the same problems you've probably experienced.

Dont bother asking for a supervisor they never answer the phone and never return you call. Spend the extra $$$ get an Alienware or Gateway, Asus is a disaster"

exact same sound i get sometimes :

http://www.youtube.com/watch?v=n_BLrlI1e-I

I also have this trouble: mouse lock and pad acting weird:


http://www.youtube.com/watch?v=pVd1V4AwHaU


My laptop dosen't have a year old......
HOW CAN I GET A REFUND????????????????????

I would be please to put in place a law suite whit other peeps that bought that lame cpu, any idea how?

People could list their name on reply to this thread then when we are enough we do it?