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View Full Version : Model g74sx Asus Laptop won't power on



Estillum
12-26-2012, 08:24 PM
No lights, no sounds, not even a slight fan wur. Immediate help would be very much appreciated, I'm going completely bat **** over here.
Currently I tested the adapter with a multimeter, and tried to do the thing with holding the power button. I turned it off the night before, and the next day it wouldn't boot up.

Looking around on google I can say a few things that might be the problem: one, the plastic bit in one of the USB ports fell out, and more than once I've plug something into it to have the laptop suddenly power off. Also I might of left if on on my bed. Over heating it, though I was sure I turned it off.

dstrakele
12-26-2012, 09:33 PM
...and more than once I've plug something into it to have the laptop suddenly power off.

This statement leads me to believe your laptop has a serious hardware problem, more than a poorly-seated RAM chip in slot 1 that is preventing startup. No lights or sounds on startup eliminates a failed BIOS flash by ASUS Live Update as the cause.

The key for your action is whether your laptop is still within your retailer's exchange/return period. If so, returning the laptop to the retailer for exchange to a new G74SX or a complete refund is the best option. Otherwise, you could RMA to ASUS for Warranty repair (if your laptop is still under Warranty).

Estillum
12-26-2012, 10:09 PM
The same thing used to happen to my old Xbox when I plugged it in wrong in the one USB, it just shut off.. Ive had the asus for little over a year now, I think the warrentys bust.

cl-scott
12-26-2012, 10:22 PM
Were there any odd symptoms last night, or even in the days, weeks, months, or years prior?

Estillum
12-26-2012, 10:29 PM
That's the thing, other than the USB thing it never failed on me, never crashed or anything. It just up and stopped working out of no where last mon

cl-scott
12-27-2012, 12:56 AM
That is an odd one. Usually there are at least some warning symptoms. What were the results when you tested the AC adapter with a multimeter?

Estillum
12-27-2012, 05:18 AM
Like 19.3 v, when it was posted to be 19.5 it was plugged into an adapter though

dstrakele
12-27-2012, 03:47 PM
I'd be tempted to try and test it with the battery removed, using only the plugged-in power adapter to start it, just to cover all the bases...

Also, if I remember correctly, there may be a "power off" or reset button on the motherboard. I believe it was mentioned in a thread about the magnetic switch issue and is located internally on the left side of the laptop as you face it. Could be on a different model though...

If the chassis is bent, or something is pressing against it, it may prevent your laptop from starting. You might try picking up your laptop by one corner and attempting to start it to test this Wild Ass Guess.

cl-scott
12-27-2012, 05:26 PM
Like 19.3 v, when it was posted to be 19.5 it was plugged into an adapter though

That's a pretty normal variance, and wouldn't be an issue. If the unit is OOW, then I don't think we're really going to get anywhere additional until the unit is taken apart. If it's still within warranty, then you may as well send it in to get it fixed. I can set up an RMA for the North America region, but anywhere else in the world is a bit beyond my reach.

Estillum
12-27-2012, 05:50 PM
Well this is weird.. It just started up again after a few days.. I don't know if it was the magnet thing I did but it starts up fine now for some reason. I dunno if I should still do something with it just in case

cl-scott
12-27-2012, 06:01 PM
It could well just be one of those things that ends up being a strange one-off experience, it could come back. For now, I'd say just write it off as a one-time thing, but if it happens again then definitely come back.

dstrakele
12-27-2012, 06:08 PM
Arm yourself with knowledge: http://rog.asus.com/forum/showthread.php?5396-Magnetic-sensor-switch-issue-on-Asus-G53SW-XN1-when-closing-the-lid.