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View Full Version : G55VW F9 not working after restore/ WIN 8



juklik
01-27-2013, 10:15 AM
hi all,

please assist on this issue:

- i got this notebook since december 2012
- no backup software was bundled
- i wrote to asus support with some technical questions and they instructed me to use paragon image backup for windows 8 to make a backup of OS + recovery partition
- so i did, afterwards i did install win 7 x64 but now i decided to switch back to win 8
- all the partitions were successfully restored (in fact i am writing this from my old win 8 installation)
- i want to do fresh install of win 8, but f9 key is not working
- please assist, i do not want to send notebook to asus service, they want to charge me a fee for reinstalling pc even though they were the ones that instructed me to do this backup
- i want to resolve this at home beacuse i have all the data restored so i guess this will be quite simple fix
THANK YOU ALL.



DISKPART> list disk

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 119 GB 0 B *
Disk 1 Online 698 GB 0 B *

DISKPART> list volume

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 0 F DVD-ROM 0 B No Media
Volume 1 C OS NTFS Partition 118 GB Healthy Boot
Volume 2 SYSTEM FAT32 Partition 300 MB Healthy System
Volume 3 Recovery NTFS Partition 600 MB Healthy Hidden
Volume 4 D Data1 NTFS Partition 339 GB Healthy
Volume 5 E Data2 NTFS Partition 339 GB Healthy
Volume 6 Restore NTFS Partition 20 GB Healthy Hidden

DISKPART> list partition

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 339 GB 1024 KB
Partition 2 Primary 339 GB 339 GB
Partition 3 Recovery 20 GB 678 GB

DISKPART> select partition 3

Partition 3 is now the selected partition.

DISKPART> detail partition

Partition 3
Type : de94bba4-06d1-4d40-a16a-bfd50179d6ac
Hidden : Yes
Required: No
Attrib : 0000000000000000
Offset in Bytes: 728670142464

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 6 Restore NTFS Partition 20 GB Healthy Hidden

DISKPART>

rewben
01-27-2013, 12:25 PM
have you tried f9 before? was it working previously?

juklik
01-27-2013, 12:31 PM
hi rewben
yes - F9 was working properly before

rewben
01-27-2013, 01:01 PM
it is possible that the cloning process did not restore everything and made the f9 recovery to fail.

maybe you can try:
1. disable the fast startup in your power plan options;
2. goto bios and disable fast boot.

then try again.

juklik
01-27-2013, 01:22 PM
i was in bios and there is no fast boot option
+ i dont think there is anything that was not backuped because that was complex archive of the FS structure and as you can see all partitions were successfully restored

rewben
01-27-2013, 01:42 PM
i know; but i suspect that there is still something missing, for instance, the unique id of the partition that f9 key is associated with, so that it can be called out with that key. i am not really sure.

juklik
01-27-2013, 02:06 PM
as you can see in my first post there is log from diskpart where set id of partition is
Type : de94bba4-06d1-4d40-a16a-bfd50179d6ac
that means

GUID partition table disks
For GUID partition table (GPT) disks, you can specify a partition type GUID for the partition that you want to create. Recognized GUIDs include:
EFI system partition: c12a7328-f81f-11d2-ba4b-00a0c93ec93b

Microsoft Reserved partition: e3c9e316-0b5c-4db8-817d-f92df00215ae

Basic data partition: ebd0a0a2-b9e5-4433-87c0-68b6b72699c7

LDM metadata partition on a dynamic disk: 5808c8aa-7e8f-42e0-85d2-e1e90434cfb3

LDM data partition on a dynamic disk: af9b60a0-1431-4f62-bc68-3311714a69ad

Recovery partition: de94bba4-06d1-4d40-a16a-bfd50179d6ac

source: http://technet.microsoft.com/en-us/library/cc771243(v=ws.10).aspx

//edit: applied to windows 8 as well
http://technet.microsoft.com/en-us/library/hh825686.aspx

rewben
01-27-2013, 02:15 PM
ok that's the default by ms.technet for w7.

if that's the case, i think you should be able to restore the factory state using "pc settings > general > remove everything and reinstall windows".

edit: maybe you can try to set the attribute as per this reference?

- reference: http://technet.microsoft.com/en-us/library/hh825212.aspx
- under 5.1 Create a DiskPart script:
gpt attributes=0x8000000000000001

juklik
01-27-2013, 03:07 PM
remove everything and reinstall windows finished with error, pc did not even reboot (according to my opinion it does not see recovery partition). I also tried to reboot PC in service mode (windows 8), when I tried to reinstall PC from this option I got error 80070002 (I think it is the same).

afterwards I executed diskpart and did gpt attribute command, but without any success

DISKPART> gpt attributes=0x000000000000001

The arguments specified for this command are not valid.
For more information on the command type: HELP GPT

DISKPART> set gpt attributes=0x000000000000001

The arguments specified for this command are not valid.
For more information on the command type: HELP SETID

rewben
01-27-2013, 03:14 PM
have you selected the partition? from the reference it's 0x8, not 0x0

juklik
01-27-2013, 03:23 PM
you were right, did not enter digit right

DISKPART> list partition

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 339 GB 1024 KB
Partition 2 Primary 339 GB 339 GB
* Partition 3 Recovery 20 GB 678 GB

DISKPART> gpt attributes=0x8000000000000001

DiskPart successfully assigned the attributes to the selected GPT partition.

DISKPART>

I will try to restart and see what happens


##############

EDIT:
no change. F9 not working, neither reinstall from windows GUI

rewben
01-27-2013, 03:41 PM
i think ASUS has customized something :/ sorry i cannot help much (i have an old model, came preloaded with w7; so i have no idea on how the w8 machines work).

you have 2 discs, right? one is ssd and another one is hdd? where is your restore partition located? ssd or hdd?

edit: sorry it should be on the hdd from your first post. it's not on the same disk, if i am not wrong.

juklik
01-27-2013, 06:02 PM
hi, this ntb has ssd + hdd
recovery partition is on hdd