View Full Version : g55vw keyboard backlit issue

01-29-2013, 02:55 AM
Hi there, I bought my g55vw yesterday and everything was working fine when tested.

However, today I realized that my keyboard backlight isnt working properly as before.
I noticed that some of my keys are lit up (keys on the numpad side) whereas the others are not.
Is this a common bug ? Can anyone help me with fixing it?

Thank you.

01-29-2013, 03:19 AM
uh? the keys should be lit up simultaneously; please play with the fn+f3 and f4 / reboot to confirm the physical defect.

if it's confirmed i suggest you go for 1-to-1 exchange.

01-29-2013, 03:40 AM
i suggest you send back to reseller, because it is under 7 day, maybe can be renew one.

01-29-2013, 07:25 PM
Yup I tried playing around with it but still no luck :( Perhaps visiting the reseller is my best option at the moment. Thank you for your replies, appreciate it :D

01-29-2013, 08:27 PM
This might be a manufacturing issue which should be noticed to ASUS. I personally recommend going to a service if you still have your warranty :). BTW my G55VW-DH71 is perfectly fine so far.

01-30-2013, 08:59 AM
Yup thanks Alex. I might try to update my BIOS if it's not updated yet. If all fails I shall sadly return this mean machine back to the store :(