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cvmocanu
02-28-2013, 07:46 AM
Hello,

I recently bought a G75VX laptop and I see that the CPU is almost frying! I stays between 85 and 97 degrees celsius, even with little load.

Also, if I put the CPU under stress (e.g. Prime95), the temperature doesn't go much higher (that would mean a forced shutdown, I guess), but after a while (after I CPU load gets low) the temperature drops to about 70 degrees.

This all looks to me that the fans start kicking in and they do their thing.

Still, with 97 degrees under load, I guess my CPU would last me a few weeks at most. This is dangerously close to Tjmax. Also, the reason why I purchased a new laptop was because the old one was shutting down itself under heavy load because of the temperature. I don't want the same issue again :(

I read that G75 has really good cooling, but this is far from what I see.

I will open the laptop and see if the fans are somehow blocked and report back (this is a work laptop and I'm currently at work).

The temperature readings were measured with multiple programs (RealTemp, CoreTemp, SpeedFan, HwMonitor), because at first I couldn't believe my eyes and thought it's a bug in the monitoring program.

Do you have any advice?
Is there any software/hardware to set the fan speed (as the default settings is obviously faulty - it should react to temperatures such as this)?
Is this a hardware defect? Should I send the laptop back?

Thanks a lot.

bignazpwns
02-28-2013, 07:56 AM
Yeah with my multi locked at 32 I don't even get close to your temps. Deff. need a repase and a reseat of the heatsink. RMA time and I wish you the best of luck with it.

rewben
02-28-2013, 07:58 AM
if you're within the return window, you should be able to get an one-to-one exchange with your retailer.

bignazpwns
02-28-2013, 08:10 AM
if you're within the return window, you should be able to get an one-to-one exchange with your retailer.

+1 to that

srmojuze
02-28-2013, 03:34 PM
Yeah something is not right. When pummeling my CPU 100%, OC'ed slightly from 3.2ghz four cores to 3.25+ghz four cores I hit around 90degC but no more.

Pitcher@asus
03-01-2013, 02:56 AM
please clean cooloing system first, if not help, please return it to replace or repair.

Vicodin
03-01-2013, 04:04 AM
I would definitely try to take it back and exchange it from where you bought it. RMA at Asus can be a nightmare from what I have heard.

jpomz
03-01-2013, 04:48 AM
If you're not under warranty, try re-applying the thermal paste.

Are you protein folding or something?

cvmocanu
03-01-2013, 06:57 AM
please clean cooloing system first, if not help, please return it to replace or repair.
The laptop is brand-new. I opened the back part and the fans look clean, and I didn't see anything obstructing them.
I will have to replace or repair, I guess.

Does anyone knows what is the expected temperature in full load (factory settings - no overclock) for the CPU of this laptop?

cvmocanu
03-01-2013, 07:16 AM
If you're not under warranty, try re-applying the thermal paste.

Are you protein folding or something?
The laptop is brand-new. I'm not protein folding, but even if I were, would a temperature of 97 degrees Celsius be considered normal (given a Tjmax of 105)? Should ASUS allow such temperatures for an un-overclocked CPU, regardless of the software being run? For me that's a recipe for frying CPUs very quickly, or even worse, just after warranty ended.

cvmocanu
03-01-2013, 07:20 AM
If you're not under warranty, try re-applying the thermal paste.

Are you protein folding or something?
The laptop is brand-new. I'm not protein folding, but even if I were, would a temperature of 97 degrees Celsius be considered normal (given a Tjmax of 105)? Should ASUS allow such temperatures for an un-overclocked CPU, regardless of the software being run (by not ramping up the fans)? For me that's a recipe for frying CPUs very quickly, or even worse, just after warranty ended.

cvmocanu
03-01-2013, 08:59 AM
Updates:
- I checked and the fans are clean
- the fans are not doing their work properly. It takes a lot of time to cool the CPU, which means that most of the time my CPU stays at 80-85 degrees (cooling from 90-97). This is because I use the laptop for development, which means short bursts of required CPU power (running maven, java compilation, etc) followed by longer periods of low CPU usage.

I will try to get it replaced.

Vicodin
03-01-2013, 09:11 AM
Can someone tell me what protein folding is? lmao

bignazpwns
03-01-2013, 09:38 AM
F@H join team 32. Also don't think you will beat most people lol. I know a guy who just upgraded to 4 titans so hes got 2 GTX 690's folding 24/7 not to mention about 9 other gpus from GTX 480's to 9800GT's. But you will slowly move up the ranks.

http://folding.stanford.edu/English/HomePage

And as a perk over on ocforums if you fold for team 32 most of the time when people sell stuff they offer discounts to members who fold for our team.

cvmocanu
03-18-2013, 02:09 PM
It looks like it was a defective laptop.
I sent it back for a refund.

The temperature of the CPU on my new laptop (same model) doesn't go higher than 84 degrees in full load. And it stays around 45-50 degrees Celsius in idle.

I'm quite satisfied with it now :)