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View Full Version : G73JH After sleep duplicates with a projector?



TheOriginalTO
07-18-2011, 05:35 PM
I've been having this trouble of my ASUS G73JH detecting an extra monitor on wake-up, but now I have discovered what it truly is. When my laptop wakes up it detects a projector for some reason and duplicates my display to it. When I hit win+p / fn+F8 it goes back to knowing it has no projector, but why would it detect the false projector in the first place? Any help would very much be appreciated.

Also, I RMA'd my laptop and they magically could not re-create the issue, but it happens every wake up for me.

-Thanks in advance.

TheOriginalTO
07-24-2011, 08:57 PM
Bump, anyone?

irdmoose
07-25-2011, 12:33 AM
I'm not sure why it would detect a projector, but I would recommend updating your video driver if you haven't. If that doesn't work try reinstalling your OS (either a restore from the recovery or a clean install from the Windows 7 media and installing the latest drivers). If the latter doesn't fix the problem, then I would write detailed instructions on how to replicate the issue and re-RMA it since it very well may be a hardware issue.

TheOriginalTO
07-25-2011, 12:50 PM
Well, the way it occurs for me is if when plugged in my laptop stays asleep for about 15 minutes +. if i close and re-open it there is no problem, but if i let it sit for a while it will duplicate. I was going to re-install the os, but I will have to do it on a day off.

TheOriginalTO
07-26-2011, 07:14 PM
After re-installing the os the problem still occurs.. idk what to do now and ATI Tray tools does not work with my opencl anymore... :/ great.

Chastity@ASUS
07-27-2011, 12:05 AM
Issues with wake-up may not be a video driver issue. I know the RST drivers have produced some weird issues on wake-up, including hangs. It can also be the Protected Path causing issues, and pulling the connection plug, and reinserting it, can fix it.

TheOriginalTO
07-27-2011, 04:58 AM
you mean pulling out the power supply?

xeromist
07-27-2011, 07:09 PM
Protected path refers to HDMI. Do you have anything connected to the HDMI port?

TheOriginalTO
07-27-2011, 09:25 PM
Nope, all i have on my laptop is a mouse and a logitech headset, both usb.

xeromist
07-27-2011, 11:36 PM
What port does it say that the projector is connected to? I'm wondering if there is something physically wrong with the port that is causing it to detect something connected. Unfortunately there isn't much that you could do about that if it's the case.

TheOriginalTO
07-28-2011, 03:37 PM
How do i figure out what port?

xeromist
07-28-2011, 07:34 PM
Hrmm, it looks like you're right. I'm looking in the video control panel and it doesn't say what type of connection. I thought that said whether it was digital (HDMI) or analog (VGA). It looks like that's not the case on the PC I'm at right now so I'm stumped what to look for next.

TheOriginalTO
07-29-2011, 03:18 AM
It creates a generic non-pnp monitor / duplicates onto a projector.. ASUS / Geek squad both could not replicate for some reason...