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View Full Version : Crazy Screen Crashing/Freezing on G73JH Windows 7



chinanu9a
03-18-2013, 12:24 AM
I am currently running two OS; Windows 7 Home Premium and Windows 8.

Everything runs fine on the Windows 8 OS, but my Windows 7 OS is a different case.

I just re-installed Windows 7 but I'm still getting the same problem which is this funny crashes, look at the picture below. (the color of the crash screen depends on what I was doing previously, here my wallpaper was red and green).
They also occur randomly and I have no clue what the actual problem is. I hope someone can help me on sorting this out.

HOW A CRASH/FREEZE LOOKS:
http://i46.tinypic.com/346pzzc.jpg

Pitcher@asus
03-18-2013, 02:10 AM
sorry, you have not post error photo, if you reinstall vga driver from asus support site, is it occur again?

chinanu9a
03-18-2013, 10:20 AM
error photo???

Currently installed is the new driver (Catalyst 13.1) from the AMD website.

dstrakele
03-18-2013, 11:53 AM
1) What system BIOS and vbios (video bios) are you running? See http://rog.asus.com/forum/showthread.php?519-G73Jh-GSOD-Vbios-Update for more information.

2) When do these video crashes occur? When the system is relatively idle or when gaming? What applications or games are you running when it happens? The ThrottleStop workaround discussed in http://rog.asus.com/forum/showthread.php?8943-G73-Freezing-Crashing-Issue-WORKAROUND-FOUND may be something to consider.

chinanu9a
03-18-2013, 01:01 PM
my bios and vbios are both the latest ones. And with them being updated, I suppose I don't need to do it again after a clean installation of Windows.

The crashes occur randomly; watching a movie, browsing or being idle. I'll look at the throttle shop workaround and see how it goes.

dstrakele
03-18-2013, 01:22 PM
Yep - reinstalling the OS won't change the BIOS or vbios firmware versions from what you last flashed.

http://rog.asus.com/forum/showthread.php?24921-G73-still-randomly-freezing-and-bsoding. is another thread with a more recent ThrottleStop version being used. It's important to configure it to disable the CPU C-States. The crashes occur when the CPU drops down into the lower power mode C-States.