View Full Version : g73sw can't read optical media

08-09-2011, 03:52 AM
Just got my G73sw and i've tried putting in both blank DVD-R and anti-virus CD and the drive can't seem to detect them. Has anyone encountered this before?

08-09-2011, 07:15 PM
It could be disconnected or faulty. Does it spin up at all? Make some sort of sound? Activity light blinks?

08-09-2011, 11:58 PM
If it isn't the physical connection (i.e. SATA connector), you should insert a blu-ray disc. If it plays fine, it's almost certainly a faulty lens/laser that is causing your problem.

08-10-2011, 12:30 AM
Good call Flint.

08-11-2011, 01:45 AM
Wasn't able to make it work for about 3 days. Now that I went back to the seller, it works but intermittently.
Also, i'm noticing that it reads the media slowly and executes the autorun routine after about 30-40 secs after inserting a normal disc

08-11-2011, 06:00 PM
It sounds like a dirty lens or misalignment. As Flint stated, different media actually uses different lasers so you might want to try something different. At any rate I wouldn't want a drive that can't read a good portion of my media. Exchange it while you can.