View Full Version : Windows 8.1 Preview Update fails on Asus G75VW

06-27-2013, 07:05 AM
I am currently trying to install the Windows 8.1 Update however everytime I try, the computer ends up rebooting and says "Sorry, we couldn't complete the update to Windows 8.1 preview. We've restored your previous version of Windows to this PC." Was wondering if anyone else has had trouble getting the update to install on the Asus G75VW.

06-27-2013, 08:04 AM
your OS is Preview not offical, it could not be promising able to use/compatility.

06-27-2013, 08:53 AM
Im not sure what you mean. My OS is Windows 8, I am trying to install the 8.1 update but it fails everytime I attempt to install it. Just wondering if any other Asus G75VW owners have been able to successfully install the update.

06-27-2013, 09:05 AM
Try following this guide.
http://www.eightforums.com/tutorials/27188-windows-8-1-preview-download-install.html I havenīt bothered with the 8.1 since its just a preview and I have no issue waiting for the full version in august.

Also try running installer as admin

06-27-2013, 09:28 AM
==== FOUND A FIX ====

1. Place and rename the MSU file in an easily accessible place, e.g. C:\8preview\preview.msu
2. open command prompt in administrator mode.
3. Type: Expand –F:* c:\8preview\preview.msu C:\8preview\
4. Type: DISM.exe /Online /Add-Package /PackagePath:c:\8preview\Windows8-RT-KB2849636-x64.cab

Replace the "x64.cab" on the end of step 4 with -x86.cab" for 32-bit versions and "-arm.cab" for RT versions.

Your text will be corrupted in the Windows 8 store for the 8.1 download page on restart, but the Windows 8.1 preview should download once the servers become less overloaded.



might work.
also, read somewhere that if your OS language isnīt american english, you will have issues installing.

06-27-2013, 09:48 PM
Unfortunately it still fails, I read that a fix for it was to remove any external usb or second hard drive, however I have neither, I disabled all startup items and it still fails. It installs the update, goes through setup, gets to setting up and gets to around 60 before it reboots with the error message. I read to reset windows 8 and then try the update, however I would rather wait and see if there's anything else I can try before a reset.

07-10-2013, 04:44 AM
I am having the same problem. I have been searching for weeks on how to fix this.

09-28-2013, 02:19 PM

Myk SilentShadow
09-28-2013, 03:50 PM
Download the ISO from Micro$haft themselves, download a USB installer tool. Use the USB tool to create an installer, reboot when done, get into BIOS and select your USB drive as the boot device and install...Bob's your Uncle :D