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Ayreola
07-25-2013, 06:38 AM
I have been having an issue of the laptop shutting down. Screen black, with no mouse control, then after about 5-10 secs it completely shutting down. I would then have to reboot. Started during heavy gaming but lead to crashing during normal web browsing. The last crash I went to reboot as normal and now nothing. All lights turn on, but no screen, mouse wont light up to acknowledge that it is plugged in and now fans or any noise. It'll start and sound like it is powering on, but after about 10 secs, all noise is gone. All lights are on, but completely NO responsiveness. It will shut itself down after about 7-8 mins. Please help. I think it may be the motherboard but hoping and praying something else. TY

Pitcher@asus
07-26-2013, 03:22 AM
please try restore OS, i think it is OS problem.

cl-Albert
07-26-2013, 08:00 PM
Can you press 'F2' to get into the bios, or attach an external monitor to see if there is a display?

I'm not expecting either things can help and that there is some hardware problem unfortunately.

We can continue troubleshooting though if you're interested.