PDA

View Full Version : g75vw webcam not functioning



archmlcm
09-11-2013, 02:40 PM
Hi guys,

I would like to ask your expertise on my current problem on my g75vw, the webcam is not detected. especially using skype, i
need to connect a external usb webcam. Another thing is the function keys are not working, only the fn+f7 is working.

Your kind response is much appreciated.

More power to asus rog!!!

CHEERS.

Chino
09-11-2013, 03:18 PM
Did you start to experience this problem recently? And have you done a new Windows installation since you bought your laptop?

archmlcm
09-11-2013, 03:22 PM
yup chino, from windows home premium to windows ultimate, because i upgraded my ram to 32. What do you think is the problem, do i need to
install a fresh copy of ultimate?

Chino
09-11-2013, 03:51 PM
Did you upgrade from Home Premium to Ultimate? Or did you do a clean install of Ultimate?

archmlcm
09-11-2013, 04:48 PM
i upgrade to ultimate.

Clintlgm
09-11-2013, 05:45 PM
You need to install the drivers for the camera I think its called Virtual Camera something like that on the Asus Download site for your model.

archmlcm
09-11-2013, 06:11 PM
clintlgm i already download the latest virtual camera software. but still it cannot detect the built in camera.

Clintlgm
09-11-2013, 09:19 PM
And it was working before you Clean Installed your upgraded OS?

archmlcm
09-12-2013, 04:42 AM
yup, precisely...

Pitcher@asus
09-12-2013, 06:29 AM
uninstall device then press search derice and install driver. becasue asus use winown bundle driver

archmlcm
09-12-2013, 06:50 AM
i already did that pitcher, but let me try the windows bundle driver.

Clintlgm
09-12-2013, 07:01 PM
OK according to Asus Download G75 VW Win8 64, you need to download the "ASUS Virtual Camera Utility" this is the driver. Then to access that camera "Life Frame3 Utility" I found these in the Utilities of the download section for your G75 VW Win 8 http://www.service.asus.com/#!downloads/c1wax

I am running Win 7 with these same drivers for Win7 with no issues. If your NB won't run the Camera with these drivers you may have a hardware issue?

archmlcm
09-13-2013, 08:26 AM
i appreciate your help clintlgm, many thanks to you and the rest of the team. cheers.