View Full Version : K42JV laptop wont boot

08-27-2011, 04:07 PM
Hi, I own a K42JV laptop and its been running great since I bought it a little less than a year ago. But recently a fake antivirus program got onto it and completely messed it up. I tried getting rid of it many times but to no success. Then one day, I tried booting up and right after the ASUS screen it went to a black screen with a blinking "_". I have been unable to get past it. So I decided to just restore it to the factory default with the restore disks that came with it. I was able to boot from the cd and complete the restore. But it still gets stuck at the same screen when I try to boot. I have exhausted my knowledge base and I really need to get this fixed before school starts.

08-29-2011, 09:10 PM
Are you able to get into the BIOS when you boot by either pressing F2 or Delete when the ASUS logo pops up? If you can get into the BIOS you may want to try resetting it to defaults and rebooting.