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View Full Version : where do i get asus g75vw os system recovery media



shadow.joe331@gmail.com
11-06-2013, 03:13 AM
bestbuy guy said i need os system recovery media for asus g75vw for my ssd to make my shut down and startup speed faster.
where can i get one of those? and how much is it? i have windows 8.

Pitcher@asus
11-06-2013, 03:51 AM
you want to make recover media or want to buy recover CD? if you want to make recover media, you can visit our support site to download ASUS backtracker (http://www.asus.com/supportonly/ASUS_Backtracker/#support_Download) utility, if you want to buy recover CD, you can visit HERE (https://serviceshop.asus.com/) to buy recover CD.

shadow.joe331@gmail.com
11-06-2013, 04:14 AM
the bestbuy guy said it's around 20-40 dollars does it mean its the recovery cd?

shadow.joe331@gmail.com
11-06-2013, 04:23 AM
for the service shop i dont see united states

Clintlgm
11-06-2013, 02:51 PM
Asus Store (http://us.estore.asus.com/index.php?l=product_list&c=3619) sells the recovery disk I think it about $50 I don't remember exactly. You really don't need this for a Window 7 recovery. You can easily Clean Install Windows 7 SP1 HP your key is on the bottom of the NB, and the ISO can easily be downloaded. All the drivers needed can be downloaded from Asus Support Download (http://support.asus.com/download/options.aspx?SLanguage=en&type=1). There are lots of Guides all over the internet on how to Clean Install Win 7. Then there are a few disk Imaging program out there Macrium Reflect (http://www.macrium.com/reflectfree.aspx)seem to be the best at creating UEFI GPT images that will restore with out issues.

GottiBoi55
11-07-2013, 12:11 AM
You can use the ASUS Backtracker Utility (http://www.asus.com/supportonly/ASUS_Backtracker/#support_Download_36)
This utility will help you burn "Recovery Media" from your recovery partition, then you can use the "Recovery Media" to install to you SSD!

Here's a YouTube (http://www.youtube.com/watch?v=rMlsfk10PUA) video that will show how to do all!
(note about one third of the way into the video, will show using "Recovery Media" to install to the SSD)

Check this LINK (http://rog.asus.com/forum/showthread.php?26175-Help-with-Windows-8-transfer-on-G75&p=298792#post298792), shows that this really works, read post under my post!

Pitcher@asus
11-07-2013, 03:03 AM
@shadow.joe331@gmail.com, please visit HERE (http://us.estore.asus.com/) for USA e-store. please type recover cd and selec G75VW model.

cl-Albert
11-07-2013, 05:57 PM
@shadow.joe331@gmail.com, please visit HERE (http://us.estore.asus.com/) for USA e-store. please type recover cd and selec G75VW model.

shadow.joe331@gmail.com or others may still want to confirm, but the U.S. eStore only sells Win7 recovery disks (that don't install the recovery partition, so Win7 customers should try to back up the recovery partition with AI Recovery if it's not too late), so you probably will not be able to get Win8 recovery disks for the G75VW since it is not listed under the G75VW items at http://us.estore.asus.com/index.php?l=product_list&c=3619

So, it's a good idea to use ASUS Backtracker or other software to back up your Win8 ASUS image as soon as you receive your notebook in case it's needed later.
Otherwise, if you lose your ASUS Win8 factory image, you will probably need to send the notebook back for service to get it reinstalled.


bestbuy guy said i need os system recovery media for asus g75vw for my ssd to make my shut down and startup speed faster.
where can i get one of those? and how much is it? i have windows 8.

@shadow.joe331@gmail.com, kind of curious if you were able to install Win8 on your SSD and how it's working if you want to discuss this more with others since I don't know that the ASUS Win8 image will be any faster if this matters.
Also, don't think others will agree with the 'bestbuy guy' about this f they are comparing between a clean Win8 install and the ASUS Win8 image, but haven't looked into it much really.

GottiBoi55
11-07-2013, 11:28 PM
@cl-Albert (http://rog.asus.com/forum/member.php?105838-cl-Albert)
Yes, I confirm the Asus eStore only has Win7 recovery set for the G75VW, and other models.

(See this message below from the Asus eStore site)

"Windows 8 Recovery Software Information
eStore does not carry Windows 8 Recovery Software"


I wasted $50 USD ($59 with S&H fee) on the recovery disk set from the eStore!
If you want to do a "clean install" of windows 7 (with all first install drivers), and BTW it's not even Windows 7/SP1!
(You will need to update to SP1)
To me $50 USD is a little high for the Recovery Disk Set from the eStore, while others like HP sells them for $19!!!

You right about the "Recovery Partition", the disk set will not recreate the Recovery Partition!

PS: But I did use the "AI Recovery Set" to install the Factory Windows 7 image with the "Recovery Partition" to my SSD.
(As in the YouTube video I posted early on in this thread)
I did remove most of the bloatware I didn't need, and cleaned up the registry after I did the AI Recovery BTW.

PPS: The "Asus Backtracker Disk Set" will do the same for the Windows 8 model.

shadow.joe331@gmail.com
11-08-2013, 01:31 AM
i have windows 8 and i tried backtracker it failed to do a recovery image backup on 3 of my flashdrive alrdy idk why it's doing this.

shadow.joe331@gmail.com
11-08-2013, 02:02 AM
and the video you sent me with the recovery thing is stuck at 3:00 for me it doesnt load after that. i also bought a 32gb flashdrive for asus backtracker and its still not working.

cl-Albert
11-08-2013, 05:15 PM
and the video you sent me with the recovery thing is stuck at 3:00 for me it doesnt load after that. i also bought a 32gb flashdrive for asus backtracker and its still not working.

If you haven't already, make sure to try the newer backtracker version Version V3.0.3 from http://www.service.asus.com/#!downloads/c1wax by searching for 'backtracker'.

If you saw any error messages with the backtracker problem, let us know and you should be using the original ASUS Win8 image with recovery partition intact for backtracker to work.
There may be easier ways, but if you're not worried about erasing everything, you may want to back-up everything and 'reset'/recovery Win8 to try again with a clean recovery image.
Otherwise, try turning off any programs running in the background to see if any of them are causing the problem.

SHADO
11-09-2013, 01:01 AM
If you haven't already, make sure to try the newer backtracker version Version V3.0.3 from http://www.service.asus.com/#!downloads/c1wax by searching for 'backtracker'.

If you saw any error messages with the backtracker problem, let us know and you should be using the original ASUS Win8 image with recovery partition intact for backtracker to work.
There may be easier ways, but if you're not worried about erasing everything, you may want to back-up everything and 'reset'/recovery Win8 to try again with a clean recovery image.
Otherwise, try turning off any programs running in the background to see if any of them are causing the problem.

Please excuse the interruption, but this means that folks with refurbed G75VWs are SOL if we ever want to "reimage" our Win8 os, correct?

cl-Albert
11-09-2013, 01:46 AM
Please excuse the interruption, but this means that folks with refurbed G75VWs are SOL if we ever want to "reimage" our Win8 os, correct?

If you don't have the original Win8 ASUS image (hopefully some refurbs came with it) and want to get it back, you can always send it back to ASUS to re-image, but there may be some charges if the notebook is out-of-warranty (if you know anybody/stores nearby with the same notebook, you may want to look into backing up their factory image to use for your unit?).

If you don't care about the original ASUS image though, there may be other ways to reinstall Windows which I'm not as familiar with, but hopefully someone else can help or provide more information. Rewben's sticky includes some information about this http://rog.asus.com/forum/showthread.php?28758-GUIDE-G55-G75-Upgrade-Notes&country=&status=

SHADO
11-09-2013, 01:54 AM
If you don't have the original Win8 ASUS image (hopefully some refurbs came with it) and want to get it back, you can always send it back to ASUS to re-image, but there may be some charges if the notebook is out-of-warranty (if you know anybody/stores nearby with the same notebook, you may want to look into backing up their factory image to use for your unit?).

If you don't care about the original ASUS image though, there may be other ways to reinstall Windows which I'm not as familiar with, but hopefully someone else can help or provide more information. Rewben's sticky includes some information about this http://rog.asus.com/forum/showthread.php?28758-GUIDE-G55-G75-Upgrade-Notes&country=&status=

Many thanks for the reply. :) One last question: Any idea why ASUS feels it has to wipe the recovery partition of refurbed units?

cl-Albert
11-09-2013, 02:09 AM
Many thanks for the reply. :) One last question: Any idea why ASUS feels it has to wipe the recovery partition of refurbed units?

Sorry, not really sure about that myself and hoping most refurb units would still have them.
Did you have a chance to check with the store (was it sold 'as is'?) or ASUS support and are you still under warranty or have any interest in sending it back for reimaging?

SHADO
11-09-2013, 03:50 AM
Sorry, not really sure about that myself and hoping most refurb units would still have them.
Did you have a chance to check with the store (was it sold 'as is'?) or ASUS support and are you still under warranty or have any interest in sending it back for reimaging?

I could be misinformed, but I could swear that I read (on more than one occasion) that ASUS wipes the recovery partition of all the refurbed units it sells. I purchased my G75VW from Newegg, and it came with a 90 day warranty (in May, 2013) from ASUS. I also purchased an additional year warranty, but I believe it has no connection to ASUS directly. I guess I'm a throwback to the days when a laptop came with a Windows OS disc (XP, Vista), allowing me to reinstall the OS once a year to start fresh. It doesn't need to be a reimaging of the ASUS install, a generic one would be fine. And don't take this wrong, but I'm not going to let ASUS get their hands on my mint condition refurb after some of the horror stories I've heard (yes, I realize it is probably a small percentage of folks that have experienced problems with service from ASUS).

Having never used a recovery partition before, how would I determine if it IS intact on my G75? I wouldn't want to start some process blindly that would leave my laptop a brick, LOL. Especially since I don't want to "start fresh" for another six months.

Clintlgm
11-09-2013, 04:00 AM
@shado, why worry over a recovery partition. it's very easy to just do a clean install, Then with 8.1 your recovery partition will be a MS one with out all the ASUS crap

SHADO
11-09-2013, 04:12 AM
@shado, why worry over a recovery partition. it's very easy to just do a clean install, Then with 8.1 your recovery partition will be a MS one with out all the ASUS crap

I don't know what I'd use for a clean install. I am currently having wiring issues with my DSL service, and it won't be fixed until next spring, most likely (long story). My speeds are at dial-up levels, and I can't even seem to download the 8.1 update, much less anything else. :(

Clintlgm
11-09-2013, 02:50 PM
Yep sounds like your screwed for any serious downloading. How about your cell service? if you have It you might tether to your NB?

SHADO
11-09-2013, 08:47 PM
Yep sounds like your screwed for any serious downloading. How about your cell service? if you have It you might tether to your NB?

Not an option either.

GottiBoi55
11-10-2013, 10:59 PM
and the video you sent me with the recovery thing is stuck at 3:00 for me it doesnt load after that. i also bought a 32gb flashdrive for asus backtracker and its still not working.


Did you wipe your flash drive clean first, then reformat to FAT32 before installing the Asus Backtracker?
Backtrackted will not work if your flash drive is formatted to NTFS!

PS: Some flash drives have little "launch program software" (SanDisk Cruzer for one), or other software (password software) that may hinder the Backertracker Recovery software from working properly, or even starting in the first place! (Launch conflect)

farzoo
08-17-2015, 09:09 PM
so how would i got about making a clean installation bootable usb without using asus backtracker. it keeps failing and asus said i had to send it to them. I have the new ssd and wouldn't mind doing a complete clean install but without the product key i wouldn't know how to do this.

Clintlgm
08-17-2015, 10:31 PM
Well if your notebook came with windows 7 HP 64 bit your Product key would be on a sticker on the bottom. If it came with 8 your key in embedded in your UEFI and will activate a clean Install of windows 8.1

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media Windows 8.1
https://www.microsoft.com/en-us/software-download/windows7 Windows 7

Asus Support Downloads (http://support.asus.com/download/options.aspx?SLanguage=en&type=1) this is where you find you hardware drivers and Asus software