View Full Version : Huge Problem with G74SX-XC1

11-30-2013, 08:32 PM
Hello, I have a bit of an issue with the G74SX-XC1 laptop, this laptop is not my it was given to me by friend so I can fix it, however I ran in to a bit of a snag and I have no idea what to do.

So here is the issue, the laptop screen feels like it's busted, it has artifacts on it, it stretches the image in certain parts, a typical thing that when you would look at it you would feel like someone introduced the screen to a hammer :) But I don't think this is an issue with the screen, because of a few things. There is no physical damage on the screen or even the entire computer, so it's been well taken care of, also the artifacts appear when there is movement on the screen and they are random, so here is an example, when I'm in BIOS the text in the middle of the screen is fine without any artifacts, but when I select the text lines in the middle the distortion/artifacts show up.

Now even a bigger issue, the screen will go blank after windows loads, you hear the sounds and everything but the screen is blank.

I fixed this issue for him before, I went in to windows automatic repair, and after a few hours of it the laptop started to function properly.

This time around it seems like this will not work because the screen goes blank even in automatic recovery.

So I think it's either a Graphic Card issue, or a Motherboard issue, or a BIOS issue, I hope its a BIOS issue because he is out of warranty and to be honest I'd rather not send the laptop for repairs and wait so long.

I want to update the BIOS because version 203 is out and this laptop is still on 201, HOWEVER the damn screen goes blank when I try to run the BIOS flash utility in the BIOS, it turns blue for a second and goes dark. This damn screen is very selective as to when it goes blank LOL, it even goes black when I hit the F1 for "general help" in the BIOS, and when I hit ESC to exit the "general help" popup the screen turns back on.

SO is there a way to update BIOS trough a boot CD?

And like I said, I'm not 100% sure thats it's a BIOS issue, but it's worth a try.

12-02-2013, 05:43 AM
try connect external monitor via HDMI or VGA to update date BIOS if it can be and noproblem, if you don't mind, you can connect external monitor to use, because if lcd problem, you have warranty.

12-25-2013, 01:31 AM
Hey there, I had a similar problem. The laptop screen would load until the logon page then it goes all blank. i can hear the login sound and all but the desktop doesnt show up. sometimes it shows up but all green tilt and stuff. External monitor worked for me. This happened 3 times. First time i tried changing graphic driver versions and etc but no luck. After a few days of disappointment, i booted the laptop it suddenly became okay. I had no idea how it got fixed.

The second time it happened was after i packed the laptop into my bag. i accidentally dropped it a few inch and when i load it up, blank again. So my first assumption was there might be a cable loose or something. So i tilted in the other way and hit it hard a few times ( i guess you can first try shaking it), and suddenly the screen worked! Third time it happened i did the same time and hit it hard, sure enough it worked. This is a temporary solution. I'm planning to open my laptop up and find that loose cable when i get the time. Hopefully this works for you too. Sounds ridiculous but it worked for me. Good luck.

12-26-2013, 08:46 PM
Well, before ponding on it , can you boot into safe mode? If so you can run a sfc/scannow to check for any corrupted system files and possibly fix them Here's a link to a tutorial on how to do that if you haven't before : http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Also,its a little tedious and will take about 30 minutes total, but you could take the screen out/off and GENTY push on the connector ribbon to ensure it hasn't worked itself a little loose. (mine did, thats how I fixed it.) While you have the screen off double check the cable itself isn't "caught" on the hinge. Look for creases. It was either straightening out the cable (mine was getting pinched/creased) or sngging up the connector on the back of the screen that ultimately fixed mine. If your screen IS going out, its not hard to get a new one.