View Full Version : BIOS issue

12-17-2013, 11:50 AM
Hi guys,

I have a G55VW and yesterday tried to install W8 from a USB 3.0 stick.
I put the drive in and did not see it in BIOS (P.S. never flashed the BIOS)
I did not read the thread to turn off the FastBoot option to see the USB device.
I saw something in the BIOS like DISABLE USB 3.0 BOOT (not sure of the exact name of the option)
It came on AUTO. I set it to DISABLE, saved and exit.

After this my laptop won't boot up.
It just stays there when i power it on and nothing happens (power led is active, fans are spinning and the display is black)
No sounds, nothing.

If i tear down the laptop to take out the battery is it going to fix the issue or do i have to RMA it ?

Tried unplugging power + battery and holding the power button 10 sec.
Tried holding CTRL + HOME + power on to get into BIOS Recovery Utility, still black screen

12-17-2013, 05:02 PM
hi @m0r0nkk, please try this method (http://rog.asus.com/forum/showthread.php?34449-G75VW-Black-screen-(no-BIOS)-After-BIOS-update-solved&p=279980&viewfull=1#post279980). if it doesn't work, it's best to send the laptop to the nearest service center to you for proper fix.

unfortunately there is still no confirmed method to remedy this.

12-17-2013, 08:34 PM
i took apart the laptop this evening and took out the battery for 30 minutes.
Still no BIOS reset. Still black screen.
I also tried ESC and after arrow key + enter as suggested, but still no luck.
I'm giving up... bricked windows just by selecting something in BIOS.... the most wonderful thing i ever heard.
Will try to get it repaired.
will re-post with official answers after the repair.

thank you for the suggestion.

12-18-2013, 03:31 AM
i think you should try several times, each time with different counts of tapping arrow key (down). you have tried 1 arrow key (down). then you try 2 arrow key (down) and enter. repeat this step and increase arrow key count by 1 each time (i think you should test up to 5 times).

some other brands have UEFI bios issues too (the status of them releasing fixes is unknown). some to the extent that if you boot a linux live usb you will brick the laptop. who would have thought that simple things like this can lead to such disasters.

12-18-2013, 08:09 AM
The thing is that it only stays on for 30 seconds. After this it closes itself.
I have tried multiple times the suggested steps.
I start it up keeping ESC pressed for 5-6 seconds and after this i go with the arrow keys and hit enter.

Will go with it today afternoon with it in the service area and see what they can do...

12-18-2013, 11:13 AM
oh ok. i didn't know it will turn itself off after 30 secs.

12-18-2013, 01:06 PM
My bad, i forgot to mention it.
That was the smallest detail in the big list.
Also tried formatting a USB stick with the BIOS on hoping that i could find some hidden keys to begin flashing the bios.
Just a couple of hours till i get off work and go to the ASUS certified service area.

P.S. i'm pulling my hair out of my nose ... payed a lot of money and it's bricked.
Couldn't even get to enjoy it for 1 week. :(

12-18-2013, 02:14 PM
as long as there is a locla service center within reach, the laptop will be fine.

afaik you have tested almost all the methods that brought good news to some friends here. (the outcomes were rather unpredictable though) unfortunately, none of them work in your case.

while you're at it, maybe you can ask the service center if they could help you to install the OS for you.

12-18-2013, 03:33 PM
Will update the post with the latest results.
I can install the OS fine on my own. I worked in a service area for a couple of years.
The only thing is that i don't have the tools to take out the BIOS chip to re-write it.
Hopefully the guys have it.

12-19-2013, 03:53 AM
haha i am just worried that similar things might happen if you try that again.

12-20-2013, 11:03 AM
It's there, it's square.. in the middle of the service area.
The guys replaced my BIOS chip. They downloaded the HEX code from ASUS to write the new BIOS.
Unfortunately the code is incomplete.
I tried to contact ASUS about this but it will take ages.
Can i ask of you a personal favor?
Can i direct you to copy your BIOS HEX code with a software so i can write mine with your information ?

Again, it is just a favor, if you say NO, i will understand.
I already posted on several forums where guys are selling their G55VW to help me out with this.

Thank you.

12-20-2013, 03:26 PM
sure. i can do that. however you need to wait for a bit (2 to 3 days; the laptop is not with me now).

i should also tell you that my g55 is a 3d version, and the bios is rather old (209) because i had problems upgrading it to the latest (frozen power button after upgrade; but i'm fine with 209 because it works fine). i'm not sure if we use the same thing in the bios, but just to give you a heads-up.

12-21-2013, 05:18 PM
It's not important. It's the same motherboard. That's important. Please send me a private message with your e-mail so i can send you the tool provided by the guys in the service area. Thank you.

12-22-2013, 01:59 AM
ok :) have sent you a pm.

01-07-2014, 10:28 AM
Sorry for not posting a while....
HAPPY NEW YEAR to everybody first of all.

The guys in the service area tried with 2 BIOS'es , no luck so far...
I think the next step would be to order a new motherboard from e-bay.

any suggestions would be appreciated .

01-07-2014, 05:44 PM
happy new year. ow.. the bios is not working :/ why don't you ask for rma and replace the mobo?

01-30-2014, 04:54 PM
That is just what i managed to do rewben.
I got a new mobo with rma.
Everything worked fine until.... surprize !! the exact same thing happened again .....
went back to asus .... waited 1 more week .... 2nd new motherboard in....
works fine now.

But..... no keyboard lights.....
Read the post here and saw that a lot of guys complained...
The bord came with 2.17... so i downgraded to 2.09 ... still no lights and i was stuck in BIOS loop mode

U saved my ass bro with the BIOS settings... they worked !!!
But still no lights.... so i went to 2.14 .... still no lights and the BIOS bricked again.... no image on laptop startup

and yet again... u saved my ass (CTRL+HOME) worked this time ..... u rulle !!!
went to 2.17 .... still no lights...
after 1 night spent sweating i gave up.

Finally i got a reply from ASUS service area.
Went with the laptop back and in 30 sec they fixed the lights :|
Aparrently some bords came with them disabled
U can only turn them on by running a file from a bootable USB ms-dos stick ..

So.... i can now fully enjoy the laptop ...... (had it 2 months and this is day 1 working 100%)
Tomorrow i am selling it :))))))))

I am getting a G750JX .... no offence... i am just tired of the G55VW acting up on me :(

Good luck with yours and i have to figure a way out to repay you for the advice and help during this time.