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View Full Version : G75VW Audio Issue. I'm about to throw my computer out a window.



FellaGuy
12-17-2013, 10:39 PM
I have a one year old Asus G75vw. Up until a few days ago it's been perfect. I had the bug where sometimes audio would play in the headphones as well as the speakers. I decided to upgrade my audio drivers in an attempt to fix it. All I have done is **** up my computer. THanks the to latest drivers I cannot control the level of the sound for either output. The volume level goes up and down but nothing changes. Games play audio on the speakers and I get completely different audio in the headphones. I am at my wits end with this thing. I am about to throw it in the trash and buy something else.

Any help is greatly appreciated.

rewben
12-18-2013, 03:37 AM
if that's the case, please revert to the old driver that produce less hassles. the related stickies (here (http://rog.asus.com/forum/showthread.php?22889-Workaround-for-the-Subwoofer-Audio-Problems-G55-G75) and here (http://rog.asus.com/forum/showthread.php?20220-SOUND-settings-my-sound-settings-on-G75)) might provide some hints about audio issues such as yours.

sorry i can't help much. i have no issue with the drivers (a g55; currently i'm using the latest driver from via on w8.1)

Clintlgm
12-18-2013, 04:38 AM
I 2nd Rewben I'm running the latest on the Asus support download site at the time I Clean installed win 8.1 6.0.10.1600 . I've had no issues since the .600 drivers sounds like you got a bad install when you tried to update? You can try to uninstall from Control Panel/Programs and features. Reboot and then install the .10600 driver or the latest one for your OS. http://support.asus.com/download/options.aspx?SLanguage=en&type=1

FellaGuy
12-18-2013, 11:59 AM
I have tried uninstalling and reinstalling the driver several times. Most of the time the install fails and I end up with no sound. Uninstalling the audio deck seems to fix the issue but I still have no control over my volume in the headphones. I have managed to fix the issue of not being able to control the sound through the speakers. This is really frustrating. I have now tried both drivers available from ASUS and neither of them work with my computer. I have not done anything other than update BIOS and the sound driver. Ugh.

rewben
12-18-2013, 02:02 PM
what if you do the following?

1. uninstall the driver;
2. reboot twice;
3. remove any folder that spells 'VIA' in the program files folders (program files and program files (x86));
4. reinstall driver.

Frago220
12-24-2013, 01:51 AM
I had the same issue and I was finally able to fix it when I found this article in the forum. It worked perfectly for me and I am sure it will work just as good for you too. The guy that posted the fix is polish so his English is a little choppy but understandable. Let me know if this works for you also.

http://rog.asus.com/forum/showthread.php?39418-VIA-audio-Driver-for-Windows-8.1-Final-solution-revealed!