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Daspower
01-02-2014, 03:02 AM
Hello!

I've had some difficulties when playing some games after I purchased this new computer.
The fps is always low even tho I play on high performance.
When I play CS:GO with 1920x1080 and everything on low I get 30 fps, so I have to play with 1600x900 to make it playable, it lands on around 50-60 fps.

Using windows 8.1. My graphic card driver is updated to 331.82 (Gtx 770m 3GB).

I have no idea what to do! WIth this computer I'm supposed to play the new games on high. Please help a noob out.

Pitcher@asus
01-02-2014, 06:31 AM
what is your model? JX, JW,JH? where is you driver from? asus website or vander website?

eojlin
01-03-2014, 03:41 AM
If his machine has "Gtx 770m 3GB", he probably has a G750JX, and the driver's probably fine.

@Daspower, I assume that you are aware that you have to be power plugged-in and not running game titles on laptop batteries - running on batteries will step down your machine to be power friendly. If this is the case and you're still getting low frame rates then, I am lost.

Daspower
01-03-2014, 12:50 PM
My model is G750JX, sorry for that. And I'm aware that I need the computer to be plugged in, anyways I made a little improvement by switching from Power4gear high performance to the regulare HIgh performance but still it's laggy, if I play cs:go witheverything on high I get almost 25fps, how much fps should I land on?
Pitcher I downloaded the graphic card drivers from NvidiaGeForce Experience program.
I use windows 8.1, in case that could be the problem.

Daspower
01-03-2014, 02:13 PM
My CPU lands on 3,29 GHz when cs:go is running

getjohnalive
01-03-2014, 04:57 PM
man, the GTX770M is a fast gpu...and it should play cs:go on High or Ultra setting, don't know why this game is slow for you on High setting.
I am playing Battlefield 4 on Ultra setting and Sleeping dogs on High setting with G750JX and Power4gear High Performance. no issue so far. all you need is to always run games on AC power and High Performance power settings. . not on battery. on battery games will be slow.

Daspower
01-03-2014, 11:26 PM
When I bought the computer it was out in the store as a exhibition object. can it be any special settings that might make the computer slower?

sasuke256
01-04-2014, 01:57 AM
windows power management settings ?

getjohnalive
01-04-2014, 06:11 AM
I think they should not give an exhibition object. you should have got a real G750JX laptop. not an exhibition. there is no other special settings that makes the computer slower. but it should be slower when running games on battery power. and you should try to install the latest NVidia Graphic Driver. if it still slower for you, you can bring it back to the store where you purchased it, or Contact ASUS Support Service.

Daspower
01-04-2014, 01:09 PM
It was the last one in the store, got a great amount of discount on it.

Daspower
01-04-2014, 03:48 PM
"NVIDIA Driver Downloads

Product Current
Installed Driver Recommended
Update
GeForce GTX 770M 331.82 Your PC currently has the latest driver installed for your GPU. No driver update is necessary at this time."

Tom Windschitl
01-04-2014, 08:35 PM
Hey, i have been having the same problem. This couldn't be anything to do with the preinstalled asus splendid utility. I have heard that sometimes has caused issues with diplays on G750's?

Daspower
01-04-2014, 11:32 PM
I made a little improvement by uninstalling 331.82 to 331.65 and the re-install the 331.82, but still unplayable on 1920x1080!

hmscott
01-05-2014, 03:55 AM
I made a little improvement by uninstalling 331.82 to 331.65 and the re-install the 331.82, but still unplayable on 1920x1080!

There are 3D settings in the Nvidia Control Panel, for Global, and application settings. And, the games have settings as well, which can change after an update to the app.

You could also have other settings, Asus GPU Tweak, Power plan settings, and background programs causing issues.

Check online for specific game forums for your games, and see what others are doing to improve performance.

Daspower
01-08-2014, 12:02 PM
Called the ASUS support, they told me that windows 8.1 is known to have problems loading drivers, so I made an factory reset on my computer and havent uppdated to 8.1 yet, seems to work pretty good for now, will uppdate you on how it goes with everything.

fjollon
01-08-2014, 01:58 PM
I too have the G750JX (3D version) and I am more or less glued at 100 fps in 1920x1080 when plying CS:GO. This is with pretty much the highest settings available. I am on Win 8. Just so you know what is possible when all is well.
Good luck!

Aram_yossarian
01-08-2014, 02:54 PM
I've got a G750JH so not quite the same model but I've seen no performance hit by upgrading to win8.1. I'd look to the some of the things hmscott recommended as the factory reset would also have changed any settings people might of played with while it was on display in the shop.

The splendid utility I've uninstalled as a lot of people say it makes any banding/lines in the LCD more obvious, but I've not heard of it hitting GPU performance

Good job getting the discounted unit by the way!

getjohnalive
01-08-2014, 05:48 PM
there is also a new NVidia driver for you GPU, Go get it, I've tried it on my G750JX without 3D Display. and it installed very well. but don't how it performs with games yet as I haven't installed any games yet...

Daspower
01-09-2014, 04:28 AM
There are 3D settings in the Nvidia Control Panel, for Global, and application settings. And, the games have settings as well, which can change after an update to the app.

You could also have other settings, Asus GPU Tweak, Power plan settings, and background programs causing issues.

Check online for specific game forums for your games, and see what others are doing to improve performance.

I downloaded the Asus GPU Tweak and tried it out, I can now play the game in 1920x1080 with low settings with Vertical sync on tripple buffering at a stable 50-60 fps! The GPU temp lands on 103 celsius tho, I dont like that :P I think we're geting closer to solve this problem.

Darnassus
01-09-2014, 08:42 AM
I downloaded the Asus GPU Tweak and tried it out, I can now play the game in 1920x1080 with low settings with Vertical sync on tripple buffering at a stable 50-60 fps! The GPU temp lands on 103 celsius tho, I dont like that :P I think we're geting closer to solve this problem.

What? 103 celcius? That shouldn't happen. ':f

Download this: http://www.necrosan.com/rog/RealBench/RealBench_v2.0b10_RC6_public_beta.rar

Run it as admin with all programs closed, and if you hit below 55,000 on your JX, then something is wrong. I get a score of 60,000+ and I'm stock G750JX.

hmscott
01-09-2014, 10:10 AM
I downloaded the Asus GPU Tweak and tried it out, I can now play the game in 1920x1080 with low settings with Vertical sync on tripple buffering at a stable 50-60 fps! The GPU temp lands on 103 celsius tho, I dont like that :P I think we're geting closer to solve this problem.

Why do you have triple buffering on? Not needed, here are some global settings to help improve performance.

You shouldn't see GPU temps above 60C, so you must be reading that 103 as F. :)

32127

Daspower
01-11-2014, 02:21 AM
This is what I managed to get on RealBench: 32164

hmscott
01-11-2014, 11:30 AM
This is what I managed to get on RealBench: 32164

Ouch, that is bad, you should return that laptop if you can, or RMA it right away. That temp is way too high. RealBench is a light-weight benchmark.

Here are some old uploaded images from earlier posts - gotta love this forum, under Advanced and Manage Attachments you have access to all your uploaded images :)

G750JW 70C
32173

G750JX 64C
32174

G750JX Idle temp 46C
32175

G750JH 60C running BOINC Setiathome CUDA
32176

Realbench Run on G750JH for Comparison
32177

The heavy GPU section of Realbench is toward the middle end, so I ran Realbench again and watched for the GPU peak, and interrupted the run to get the Asus GPU Tweak Tool temp reading, maxes out at 61C.

32178

Daspower
01-11-2014, 07:48 PM
Yeah so I guess it was celsius and not F, I will call the ASUS support on monday and tell them what I found out and hopefully they will change the graphic card or give me a new laptop since its an hardware issue, damn I'm never lucky with my purchase on the computer market *cough* hp pavillion dv6 *cough* :P