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View Full Version : Need Help!! G750jw. Random crashes.



Diengox
01-23-2014, 11:53 PM
I got this PC new for Christmas. It was running smooth until a while ago. It has started to randomly restart or crash ( PC on, black screen and the hdd and wifi led begin blinking).

Also I saw a message that said: the PC ran into some trouble..... to learn more of the error search online for MEMORY MANAGEMENT.

Please let me know what you think.

Diengox.

Pitcher@asus
01-24-2014, 03:21 AM
please download memtest tool to check it memory, or you can dismantle memory to test.

Sayid_Jarah
01-24-2014, 09:46 AM
i had this problem also.

to fix it i had to go to device manager and remove/uninstall Nvidia sound drivers, they conflict with the onboark realtek drivers and cause system crashes .. let me know how u get on!

Diengox
01-24-2014, 06:24 PM
Thanks for the help.
Little background on the problem:
When I got the PC I installed an SSD. The OS was in the HDD and everything was fine until I did the Windows 8.1 upgrade, that's when the problem started. I moved the OS to the SSD and still had the problem.

I took Pitcher's advice and took out the only accessible ram module on the PC ( comes with 3 4GB sticks) and the HDD it came with. Haven't had any problems since.

Could it be possible the HDD it came with had defects?

Diengox
01-25-2014, 12:07 AM
UPDATE!!!
I tested the PC without the RAM stick and HDD. Great, no problems.
I put back the RAM stick that I took out and still no crashes or restarts.
That leaves the HDD as the bad hardware?