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View Full Version : Asus G750JH Dies after twelve weeks.



killbill
02-11-2014, 09:39 AM
Hi Guys

I'm a new bee,
I don't normally do forums but I wanted to warn other people about this model.It's current status is RMA the graphics card is dead and the speakers blown been without the unit now for two weeks and don't yet know when I get it back Asus want exchange for a new unit as it's past it's 30 day period.
I had a nightmare with the Nvidia drivers they would not load or update if they did work it was for a short period of time systems I experienced were HD not checked this graphics card is not detected on this computer, if they did download the download would wipe all of the drivers from the computer and leave me with a black screen having to re install from scratch a real pain in the butt.

I have read a lot about this model and some people are receiving their new pride and joy though DOA or only lasting for a few hours not what you would expect from a manufacturer such as Asus these units cost a lot of money and are an investment in technology.
I don't know much about computers I bought this one for its shire power and ram as I am a photographer bit the fact of the matter remains these units should not be sent out or from the factory without proper testing I know that components can fail but 3 months not good I think personally.
I hope this can help someone whom is experiencing the same problems as I was.

rizwan.wangde
01-04-2015, 12:30 PM
I am facing a similar issue... Donno what to do!

hmscott
01-04-2015, 08:33 PM
Guys, that is why you need to test everything completely within the return period to the Seller. Do all the benchmarks, stress testing, run it for hours on prime97 / furmark, watch temperatures, and test all the hardware and ports to make sure everything is 100% functional, because after the return period, you need to RMA to Asus for problems.

Asus will repair the problems. But, again, test everything and note all the problems on your first RMA, otherwise when you find additional problems later you will need to RMA a 2nd time.

My G750JH was new out of the box without problems, and is still running great after 1 year.

I have only had 1 in 7 Asus laptops need RMA, and the problem got fixed on the 1st round of RMA, and is still running. :)

Be positive and follow through on the RMA, and it will get fixed.

https://vip.asus.com <== create a login, register the laptop, and file a Technical Inquiry with clear detailed description / list of problems and what you have already tried to resolve the problem, attache images/photo's as a zip file as needed.

Please come back and let us know how it works out :)