View Full Version : Problems with a 1-year old g55v

02-22-2014, 08:53 PM
All of a sudden my computer cant shutdown itself, it is stuck on shutting down computer screen for 10+ hours
And My cd Drive keeps spinning up and getting very noisy then cools down and does it again whenver there is a cd in it

is this a hardware or Software problem?

02-23-2014, 09:47 AM
notebook section.

02-23-2014, 12:41 PM
Probably a software issue. At least, that is what I would try first, since the alternative requires sending it in to ASUS for repair. If you can backup your files and reinstall Windows, that would be a good plan. Alternatively, you can try before reinstalling Windows:
1) Open command prompt with right-click "run as administrator"
2) sfc /scannow