Problems with a 1-year old g55v

[Wonderboy]

Problems with a 1-year old g55v

All of a sudden my computer cant shutdown itself, it is stuck on shutting down computer screen for 10+ hours
And My cd Drive keeps spinning up and getting very noisy then cools down and does it again whenver there is a cd in it

is this a hardware or Software problem?

[AlexTheRepublican]

I think it's software... just a guess. ASUS products last pretty much for life but in your case: either you format your system entirely either go to your nearest ASUS center with your guaranty. Keep in mind that I'm not a Pr0, I could be wrong. Reply if anything good happens!