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View Full Version : BIG PROBLEM with my ASUS G750JX. HELP ME TO SOLVE THAT PROBLEM!



Al!f1990
02-23-2014, 05:56 PM
Big problem with my ASUS G750JX. Help me to solve that!
I have a problem with my notebook. When i first bought i had no problems.
Now I have slow performance problem. I'm selected max performance in power4gear hybrid, but again so slow performance. WIndows 8 taskbar is slow.

When i was upgraded to WIndows 8.1 it was so slow and slow gaming performance. Then I back to the Windows 8.0 same problem again in windows 8.0. (Restored to 8.0 with asus recovery partition.)

The Windows 8 interface is slow but gaming is perfect. I'm installing my games into SSD. Not to the HDD.
Sometimes the graphics cards lags.

PLease help me to solve this problem if you see this! :(

Darnassus
02-23-2014, 06:10 PM
problem?

Al!f1990
02-23-2014, 06:24 PM
Slow taskbar.
Slow metro screen.
Slow minimizing, and closing,
Sometimes programs took so many time to open from taskbar.
But the gaming performance is so good.

Amaten90
02-23-2014, 06:29 PM
Maybe I'm being partially obtuse here, but, do you mean graphically its slow? Or is performing the tasks slow? Can you possibly show us an example?

Al!f1990
02-23-2014, 06:29 PM
Thanks for quick reply :) But, help me as you can

Al!f1990
02-23-2014, 06:32 PM
Example : I'm trying to open a program from the taskbar but it took many time. It take me 20 or 30 seconds to start.
Sometimes the Explorer is opening for 20 seconds from the taskbar.
After Installing Windows 8.1 it was so slow. (Gaming performance was slow : 25-15 FPS in Hitman Absolution). I'm used ASUS Recovery Partition to go back to the Windows 8.0. The gaming problem fixed but, the taskbar problem is annoying :(

Al!f1990
02-23-2014, 07:13 PM
Can someone help me? :(

Darnassus
02-24-2014, 04:12 AM
Could you tell us:
your BIOS revision
how long you've had your current install of windows
how full your SSD is
possibly a list of your startup programs
what you're usually running

PentiumCore
02-24-2014, 05:11 AM
Possibility of a failing HDD?

Run HDTune Pro and tell us if it reports anything wrong with the drive... Another problem could simply be some kind of virus (Coin miners seems to be the new big thing, but they mostly use GPU power.)

hmscott
02-24-2014, 07:15 AM
Example : I'm trying to open a program from the taskbar but it took many time. It take me 20 or 30 seconds to start.
Sometimes the Explorer is opening for 20 seconds from the taskbar.
After Installing Windows 8.1 it was so slow. (Gaming performance was slow : 25-15 FPS in Hitman Absolution). I'm used ASUS Recovery Partition to go back to the Windows 8.0. The gaming problem fixed but, the taskbar problem is annoying :(

I haven't seen this problem myself, or even heard of it... especially since it is persistent after a recovery restore. It almost sounds like a hardware problem.

I would focus on making sure you are getting full performance. Uninstall Power4Gear and use the Windows Balanced Power plan. Then see how things perform.

Watch your battery indicator on the system tray and make sure it is charging / providing power - that it isn't dropping into battery mode at times - there have been people that have had bad Power adapters and found they were going in and out of battery mode - which will slow things down a lot - especially if you have Power4Gear running - and again even more so if you don't have the latest BIOS installed with the CPU throttling disabled.

Even so, I never saw such lag - 20-30 seconds delay when starting app's - even on battery with the old BIOS limiting the CPU to 700mhz.

Maybe your drive is experiencing correctable errors? You could look at the S.M.A.R.T. data for the drive with CrystalDiskMarkInfo to see if you have any S.M.A.R.T. errors showing.
http://crystalmark.info/?lang=en

You might have some combination of disk optimization or anti-virus / anti-spyware utilities loaded - if you have more than one they can be stepping on each other trying to analyze a binary that you are trying to start - causing a big delay before it actually runs.

I uninstalled the McAfee license and installed Norton Internet Security, and I never notice it get in the way. I also have passive SpywareBlaster and Spybot protection - as well as active Spybot protection - but no additional anti-virus.

Please try a few things above and let us know what you found.

Al!f1990
02-24-2014, 11:34 AM
My BIOS Version is 209. I have 121 hgb free space. Im disabled useless startup programs. Running win8.0.

Al!f1990
02-24-2014, 12:11 PM
OK, I'm used crystalmarkinfo and here is it what is it found 33797

hmscott
02-24-2014, 12:45 PM
No disk errors, bios ok, how about you run TaskManager while doing some of the things that you think are running slowly, and sort by CPU usage, and look for something stealing time.

33798

And, just to be fair, here is my crystaldiskinfo result:

33799

What about the security/anti-virus software that might be getting in the way? You might try uninstalling McAfee and Install something else to see if the lag goes away... or reduce the number of scanning software to 1, if you have more than 1.

Al!f1990
02-24-2014, 12:49 PM
I'm uninstalled McAfee and installed new AntiVirus Avast FREE. Because it is so good for gaming. Here is it the task manager 33800

Al!f1990
02-24-2014, 12:53 PM
I want to install Windows 7 on my ASUS. Windows 8 has much lags.
Is it possible ? I have the installation disk (64)bit. And the drivers for G750JX.

hmscott
02-24-2014, 12:55 PM
I'm uninstalled McAfee and installed new AntiVirus Avast FREE. Because it is so good for gaming. Here is it the task manager 33800

You need to click on the CPU tab to get it to sort by CPU - you have to click once and it sorts in reverse with the lowest CPU usage on top (lame Microsoft ;) ), then click again and the little arrow reverses and shows top CPU processes on top.

Now, watch that taskmanager process list, and watch for anything that is taking lots of CPU while you do the tasks that run slowly.

Hopefully you will see something that you can isolate and disable or uninstall.

Without being there, and seeing the action / slowness it is difficult to do more for you...lets keep trying though...

hmscott
02-24-2014, 12:56 PM
I want to install Windows 7 on my ASUS. Windows 8 has much lags.
Is it possible ? I have the installation disk (64)bit. And the drivers for G750JX.

I don't recommend it. I haven't had any problems with Windows 8 or 8.1... there is more than enough horsepower in the G750 to cut through any lag. You have an SSD, there shouldn't be any lagging.

Have you disabled the Windows pagefile and hibernate, I doubt that is the problem, but it does take space and unneeded disk IO to support them.

Al!f1990
02-24-2014, 12:58 PM
Froggy666 you have send me the clean install guide and i thank you very much :) . hmscott now what i see is this 33801

Al!f1990
02-24-2014, 01:00 PM
Upgrading to Windows 8.1 is a horrible thing for me. 100% Slow WIndows experience with the Windows 8.1. Graphics Cards detects in 20 seconds after turning on the computer. And the FPS is 25-15 with 8.1 :)

hmscott
02-24-2014, 01:06 PM
hmscott now what i see is this 33801

Have you updated to Windows 8.1 after recovering to Windows 8.0? If you did, did you download /install all the updated Windows 8.1 drivers from the G750JW and now the G750JM download areas?

It would be best to solve the problem on the fresh recovery of Windows 8.0 or updated to Windows 8.1 than downgrading to Windows 7 - it isn't necessary. If you can't solve the problem under Windows 8/8.1, what makes you think it will be better on an unsupported OS?

Noone else has reported the kind of lag you are seeing under Windows 8.0/8.1...

That TaskManager CPU sort looks good, keep watching it and see if anything shows up.

You might take a video of the lag and post it to youtube so we can see it. It might help suggest a source of the problem.

Al!f1990
02-24-2014, 01:11 PM
I'm was upgraded to Windows 8.1. I'm not liked it (SLOW, LAGGY). I'm decided to delete Windows backups. I go to the Windows Backups section and saw millions of backups. I'm deleted the Windows backups ( I don't need it ). I'm restarted the system and it was 100% slow. I'm used ASUS Recovery to go back to Windows 8. Again the same problem in Windows 8. Better gaming performance, slow working performance.
I'll make a video of my desktop performance and upload it on YouTube. It is slow.

hmscott
02-24-2014, 01:14 PM
Upgrading to Windows 8.1 is a horrible thing for me. 100% Slow WIndows experience with the Windows 8.1. Graphics Cards detects in 20 seconds after turning on the computer. And the FPS is 25-15 with 8.1 :)

I don't see these problems. My benchmarks and work all run as fast or faster on Windows 8.1 as Windows 8. The benchmark results and gaming FPS don't suffer under Windows 8.1

I don't know what is wrong with your install, but something isn't right.

Do you have a 3D JH, or a non-3D Matte screen? A number of people with the 3D model say they get bad results using the Nvidia general release drivers, and only get good results using the Asus supplied Nvidia drivers.

Graphic card detection is so quick on my JH, the boot only takes 1.4 seconds... what does the TaskManager tab "Startup" say for your boot time?

hmscott
02-24-2014, 01:17 PM
I'm was upgraded to Windows 8.1. I'm not liked it (SLOW, LAGGY). I'm decided to delete Windows backups. I go to the Windows Backups section and saw millions of backups. I'm deleted the Windows backups ( I don't need it ). I'm restarted the system and it was 100% slow. I'm used ASUS Recovery to go back to Windows 8. Again the same problem in Windows 8. Better gaming performance, slow working performance.
I'll make a video of my desktop performance and upload it on YouTube. It is slow.

Windows Backups? What are you talking about? millions? Give us a screenshot of the Windows Backup section you are seeing. Are you talking about System restore points? millions?

Al!f1990
02-24-2014, 01:23 PM
I'm talking about system restore points. I made a video of my desktop but, the video don't show the reality. It is shows ultrafast performance. But, the reality is slow. o.O

hmscott
02-24-2014, 01:32 PM
I'm talking about system restore points. I made a video of my desktop but, the video don't show the reality. It is shows ultrafast performance. But, the reality is slow. o.O

Cute. Sorry, I can't help you if there isn't a problem to see :)

Al!f1990
02-24-2014, 01:42 PM
Ok. But the taskbar is bit slow to show contents. Is it a problem? Sorry for asking more questions.

CamainDK
02-25-2014, 11:19 AM
When experiencing symptoms like that, I usually do as any MS supporter would tell you. Reinstall Windows from scratch.

Make backups of important stuff.
Reformat the drives
Reinstall and apply drivers

Give it a try, usually works well..

Regards

Al!f1990
02-25-2014, 02:44 PM
CPU stuck at 0.77GhZ. ... I found the problem! My CPU speed was 2.40Ghz earlier. Now CPU speed is 0.77 GhZ. HOW to solve that??? :(
Froggy666 can you help me?

Edit by cl-Albert: For anybody that is interested looks like Al!f990 was able to solve this issue at this thread:
http://rog.asus.com/forum/showthread.php?44381-0.77Ghz-CPU-SPEED!-NEW-BIOS-UPDATED-NOT-WORKED.-solved&country=&status=