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View Full Version : Help: G73JW BIOs setup and Random shutdowns.



Mictam
09-27-2011, 07:41 AM
I have been unable to find any clocking information or ways to change any setting in the BIOs setup menu. I've been having random shutdown that I believe are caused by C-state-technology, but I am unable to find any information about how to turn this feature off. None of the Asus support sites can tell me which motherboard I have in my machine. I'm not very hardware savvy.

I've pressed F2 during bootup to get to the BIOs setup menu, but I can't find the settings I'm looking for.

About the random restarts, I'm getting a Kernel Power error while playing games, a shutdown as if I held the power button to force a shutdown. I've run Memtest for plenty of time, and even removed the sticks that are accessible without voiding the warranty. I've uninstalled and reinstalled graphics, USB and realtek drivers, so I don't think it's a software problem. The computer never reaches 70 degrees, so overheating is not an issue. I really don't want to have to send the computer back to Asus because I need it for school work aswell.

I'm running Windows 7 x64, and BIOs version 205.
If anyone could help me diagnose this problem, or tell me how to turn off C-state tech. I would be incredibly grateful. I am more than happy to provide more information if it is necessary. I just want to get this problem fixed, sometimes it crashes 5-6 times per hour, and sometimes it goes entire weeks without crashing, and I am unable to effectively reproduce the crashes.

Thanks.

Chastity@ASUS
09-27-2011, 02:49 PM
1) You are not going to find any C-state controls in the BIOS on the notebooks.

2) Download the latest Intel INF and run the executable from a Command Prompt with the added -overall switch. This will force update your core chipset drivers and have them all on the same build.

3) You can use an application like Throttlestop to play with the C-States. See their site for a more in-depth How-To.

JRd1st
09-27-2011, 04:12 PM
2) Download the latest Intel INF and run the executable from a Command Prompt with the added -overall switch. This will force update your core chipset drivers and have them all on the same build.



Ahhh, so that's how you get the chipset to update. Thanks, Chastity! :)

Mictam
09-27-2011, 08:50 PM
1) You are not going to find any C-state controls in the BIOS on the notebooks.

2) Download the latest Intel INF and run the executable from a Command Prompt with the added -overall switch. This will force update your core chipset drivers and have them all on the same build.

3) You can use an application like Throttlestop to play with the C-States. See their site for a more in-depth How-To.

Done. I'll let you know if the problem reappears. Thanks for the quick reply!