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SolarStorm
03-24-2014, 06:19 PM
Hi there,

Silly question but I just wanted to make sure .. everywhere I have seen these laptops support full HD resolution of 1920X1080, but the one on the BestBuy site says it has a native resolution of 1600X900:

http://www.bestbuy.ca/en-CA/product/asus-asus-republic-of-gaming-17-3-gaming-laptop-black-intel-core-i7-4700hq-2tb-hdd-16gb-ram-g750jw-rb71-cb/10256772.aspx?path=8883665293591a6fe8321dce2938714 ben02

Is this just a mistake on their part or are they right in using the word "native" resolution, but it still supports 1080p resolution?

Thanks!

Dcite
03-24-2014, 10:01 PM
From recent research, the model sold at Best Buy really is only 1600x900, it's the lowest variant out of all the ones sold.
Since you linked Best Buy Canada. Consider looking at NCIX or Canada Computers. They carry higher end variants and should have the 1920x1080 display.

SolarStorm
03-25-2014, 03:58 AM
Ohhh I see, I didnt realize the different models within G750JW has different resolutions, Thanks for the help!


I did see the ones both on NCIX and Canada Computers but am now actually really considering the one on newegg:

http://www.newegg.com/Product/Product.aspx?Item=N82E16834231495

It comes with the bare minimums at $1249 :confused: with 12GB RAM and 750GB HDD (Surprisingly at 7200RPM too). Since I was planning to add an SSD anyway and maybe a little bit more ram the whole thing should come down to under $1500 with a very solid build! :D

QC_Desired
03-25-2014, 04:48 AM
Ohhh I see, I didnt realize the different models within G750JW has different resolutions, Thanks for the help!

Actually, some of the G750 models come with entirely different LCD panels as well. So far I have seen two different AU Optronics variants and also Chi Mei panels.

You can confirm by viewing the following in Device Manager:

Start>Run>devmgmt.msc>Monitor>Generic PnP Monitor>Properties>Details>Hardware_IDs

Btw I highly recommend going retail. The build quality / quality control isn't the greatest, and some of us have had to make a few returns (or RMAs).

SolarStorm
03-25-2014, 03:48 PM
:eek: Well thats not encouraging, thanks for the headsup.

Newegg does have a RMA policy though:

http://www.newegg.com/HelpInfo/FAQDetail.aspx?Module=6

They also offer the standard 1 year parts and labour warranty (Ill also be getting the 2 year coverage plan)


Also Asus lists them as one of their vendors on their promo page, surely thats a good sign?

http://promos.asus.com/us/g-series/G750/

TJ Hooker
03-25-2014, 05:38 PM
:eek: Well thats not encouraging, thanks for the headsup.

Newegg does have a RMA policy though:

http://www.newegg.com/HelpInfo/FAQDetail.aspx?Module=6

They also offer the standard 1 year parts and labour warranty (Ill also be getting the 2 year coverage plan)

Something to keep in mind is that Newegg.com is an American site. If you're Canadian, you're definitely going to want to make sure to read all the fine print/Terms and Conditions to make sure that there won't be any issues regarding customers who live outside the US for things like extended warranty, whether or not shipping will be covered for an RMA, etc.

Also, I'll second what QC_Desired said about buying retail. I was considering buying a G75VX online (might have been Newegg.ca) but decided to buy one from a local Memory Express instead, even though I think it cost a bit more. Ended up being a good idea however, as I had some issues with the screen on the first one and was able to exchange it for another a lot easier than if I had bought it online.

SolarStorm
03-26-2014, 02:11 AM
Hmmm ok thanks. Looks like I have a bit more research to do.

QC_Desired
03-26-2014, 05:07 AM
Also Asus lists them as one of their vendors on their promo page, surely thats a good sign?

http://promos.asus.com/us/g-series/G750/

Well, you would think it would be, but the truth is, it makes no difference...

One official "Where to Buy" retailer I dealt with supplied G750JH units with Chi Mei panels, but they had broken hinge covers, and/or touchpad (installation) defects.

Four exchanges and a refund later, I went to a non-official retailer who provided a G750JH with a touchpad installation defect, and a defective keyboard (one key wasnt working correctly), and an AU Optronics LCD panel with light bleed.

To expedite the exchange, the non-official retailer brought one in from an official retailer, and that unit also had an AUO panel with light bleed.

We then ordered another replacement, and that G750JH also had an AUO panel with light bleed.

(Btw, when i can buy a 40" store-brand 1080p LCD TV for $300 without light bleed, I expect better for $2200+TAX)

At that point I contacted ASUS, and was told (after 7 defective units, from three different retailers), that I could send in the remaining unit for repair, or exchange.

And that is when I gave up on the G750JH.

Really I should have given up on ASUS entirely, but if it wasn't for the poorly installed touchpads (bubbles underneath, sticking up/out in the corners, or in one case overlapping and glued to the actual palmrest), broken hinge/hinge covers, bad keyboard, or the light bleed on the AUO panels (Chi Mei panels seemd to have poorer viewing angles, but didn't bleed)... I would have been quite happy with the purchase (at least in terms of looks and performance).

Here's hoping that the next 'top of the line' G750 comes with better quality control inspections and a half decent LCD panel without bleed. :)

kingsknight
03-26-2014, 11:19 AM
I gave up after 3 laptops (all with lines on the screen and crappy speakers which kept cutting out). I have given up with Asus forever now. I was without a laptop for 2 weeks while one of the laptops was "out for repair" That was was so ****ed they just replaced it with a new one which broke as well.... after the 3rd I asked ebuyer.com for a full refund towards a new laptop which they did.

Norup58
03-26-2014, 02:14 PM
I know you are asking about the G750JW (I have the G750JH) so cant really help you there, however, I can say I'm very satisfied with my G750 - no problems at all at any time
No disputing the above comments (I would also be pi..ed at ASUS if I had similar experiences) just think their experience is/are in the minority and dont want to leave you with the impression ASUS is total crap...
I came from a Clevo X8100 with SLI and glossy screen and this baby with matte screen and single GPU is fantastic compared. And this is my first ASUS ever.

If you go to notebookreview.com where they have forums for almost all laptops you can read under every subsection people having problems with their laptop - regardless of the brand/model.
So if one was to only take into account the 'negative' inputs you would not be able to buy a laptop ever.

Again, not disputing ASUS has its problems both service/ quailty -wise (there are plenty testimonials in this forum) but so do other brands and I dont feel particularly lucky my laptop is without issues.
The 'problem' with forums is you mostly read about various issues other users have but dont get feedback from the vast majority of users who are happy with their laptop.

Anyway, wish you good times with the laptop you decide on :)

hmscott
03-27-2014, 04:48 AM
Hmmm ok thanks. Looks like I have a bit more research to do.

newegg has a Canadian site, not sure if they ship from CA or CA :)
http://www.newegg.ca/
http://www.newegg.ca/Product/ProductList.aspx?Submit=ENE&DEPA=0&Order=BESTMATCH&Description=g750jw&N=-1&isNodeId=1