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View Full Version : G73JW & Lag Issues - No Way To Fix?



oOldXman
10-01-2011, 04:23 PM
Hi there,

Might & Magic: Heores 6 is lagging, MineCraft is lagging. Changing graphic settings is not helping. I won DotA 2 beta key with hard thinking and I am very disapponted because even though I won it, and I have the amazing laptop, I still can't play it! No words descibe my disappointment.

I upgraded HDD, Bios, other drivers, installed new windows did everything twice to make sure it is all good. Well it is not! It lags, auful lag is the worst natural enemy of every gamer, this one does not want to let me play... This is not overheat problem, because I tried to play in the morning when the laptop was still cool. I used CCleaner and Gamebooster 3, nothing. The laptop is plugged in all the time, changed basic Windows theme to high contrast one, no other programs in the background running.

In DotA 2 or Heroes 6 when it all starts in the menu. In DotA 2 the mouse seems to move around smoothly, but when I switch between the taps I can see that the FPS falls down, sometimes it totally stops for 0.5 sec or so. And even if I do nothing I can hear the music lagging. When the game starts it seems to be just fine in the first 3 minutes, then it becames more and more laggy. In MineCraft it happens especially when I jump.

When I run the game and go to desktop, even the browser lags. It simply looks as if the laptop was not able to handle the game, but how is that even possible with these specs?

I am not good with system hardware things. What can I do? Ask me any questions! And yes this is copy of my post from a different forum, they could not help me.

This is Asus G73JW-A1, Windows 7 64 Pro up to date and 8GB RAM.

HijackThis Report:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 01:29:42, on 01/10/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16839)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
C:\Program Files (x86)\Razer\DeathAdder\razerhid.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\Razer\DeathAdder\razertra.exe
C:\Program Files (x86)\Razer\DeathAdder\razerofa.exe
C:\Program Files (x86)\Razer\DeathAdder\vdDaemon.exe
C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMTray.exe
C:\Windows\AsScrPro.exe
C:\Program Files (x86)\ASUS\ControlDeck\ControlDeck.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O4 - HKLM\..\Run: [DeathAdder] C:\Program Files (x86)\Razer\DeathAdder\razerhid.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [THX TruStudio NB Settings] "C:\Program Files (x86)\Creative\THX TruStudio\THXNBSet\THXAudNB.exe" /r
O4 - HKLM\..\Run: [SessionLogon] C:\ExpressGateUtil\SessionLogon.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1845545263-2686274424-2448931737-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-1845545263-2686274424-2448931737-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
O23 - Service: ADSM Service (ADSMService) - ASUSTek Computer Inc. - C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMSrv.exe
O23 - Service: AFBAgent - Unknown owner - C:\Windows\system32\FBAgent.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
O23 - Service: ASLDR Service (ASLDRService) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: spmgr - Unknown owner - C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: Intel(R) Turbo Boost Technology Monitor (TurboBoost) - Intel(R) Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8047 bytes

http://www.speedtest.net/result/1510209610.png (http://www.speedtest.net)

JRd1st
10-01-2011, 04:57 PM
You should uninstall most of the ASUS crap. Look at this guide and delete everything that isn't REALLY useful to you. http://forum.notebookreview.com/asus/380681-asus-utility-bloatware-guide.html

Seriously, the best thing any ASUS notebook user can do is to wipe the system drive, get rid of the recovery partition and merge it with the system partition and do a clean install of Win7 x64. Then install only USEFUL Asus apps. All I've installed are Power4Gear, Wireless Console 3, FastBoot (this may be getting uninstalled soon), and LifeFrame 3 for the webcam if you use it.

You won't need ASUS recovery because all it has on it is stuff you uninstalled to make your system faster. :D

Have you tried isolating your Avira antivirus as a lag culprit? Antivirus software is notorious for this problem. The only AV I've found that's REALLY good on system resources is NOD32 from ESET, but you have to buy it. There may be other good ones, but I stopped looking when I found a good one, 5 or 6 years ago. lol

grungeboy2
10-01-2011, 05:37 PM
also, what is gamebooster?

how many antivirus programs are you running?

i'd drop the Asus Data Manager utility, same with control deck, i've found that by the time control deck pops up you could've just used a regular control to adjust whatever.

trend micro is a good program, but what is avaria?


another question for someone with a g73, does it have the soundblaster card or the realtek card? i see that he's running soundblaster software, so if it's a realtek card, i'm sure this will cause issues.



on the AV note, i use MSE (Microsoft Security Essentials). it's free, works great, and seems to be very system friendly.

oOldXman
10-01-2011, 05:54 PM
Avira is my favourite antivirus program, I began using it before I bought this laptop, back then I was still running XP. Switching Avira off did not help at all. I use only Avira, and Gamebooster is highly recommended program increasing performance for older computers.

@JRd1st are you saying I should format the disk and install windows again without the Asus applications? Alright then, if that will help! As you know I have x2 500GB disks, I am experimenting only with one, because I have a lot of stuff on the other disk. Once I will be sure that format is needed to fix this, then I will backup all I need and format. That will take me a lot of time. For now I will only toy with one disk. In any case, 8GB Ram is a lot, is it not enough to handle few random apps in the background?

Ok! So far I reinstalled windows, and installed drivers now I will update them, besides these I installed only Steam and DotA 2, Firefox, CCleaner and the Razor DeathAdder driver. Oh, and Adobe Flash Player.

JRd1st
10-01-2011, 08:09 PM
A clean install is ALWAYS a good thing on a new system, in my humble opinion.

I don't know why they put so much crap on a laptop that's for gamers! If they gave us a clean Win7 with the utilities only on the DVD they could still advertise that they include them, and they would have less quality issues.

oOldXman
10-01-2011, 10:08 PM
Well I bought and installed the windows myself. I was also given a CD with drivers and the "recommended" programs. I had no idea which of these I need. I knew this laptop has overclocking etc. I've never had high spec PC, I had and I still don't have idea how to deal with this. Perhaps I am missing some basic thing? Maybe I need to manually set its power?

JRd1st
10-01-2011, 10:19 PM
You didn't need to buy Windows, you could have downloaded it and used the activation code on bottom of your notebook.

You need to install the Intel chipset drivers first. Then your WiFi and/or LAN drivers so you can download all the other stuff you need to install.

Next I'd download and install Win7 Service Pack 1 (SP1)

After you install that, install the other Windows updates.

Then you can start installing the rest of your drivers. I don't have the same model as you do, so I can't tell you what to install.

Have fun and good luck!

dstrakele
10-01-2011, 10:40 PM
Avira is my favourite antivirus program, I began using it before I bought this laptop, back then I was still running XP. Switching Avira off did not help at all. I use only Avira, and Gamebooster is highly recommended program increasing performance for older computers.

I think grungeboy is on the right track. When you "switched Avira off" did you disable the Avira Services and reboot the system? If not, it is likely the driver was still loaded and could still be a potential cause of system lag.

If you are running Avira as a trial, check out this page: http://www.ehow.com/how_7284896_remove-avira-nag-screen.html

oOldXman
10-01-2011, 11:12 PM
I bought laptop without Windows, the price was too extreme for me.

I have chipset etc drivers...

Can not instal SP1, it says "There are no products affected by this package on this system."

I will try to uninstall Avira, reboot and then play.

Edit: Service Pack did not help. And this is not Avira's fault. Any other suggestions?

dstrakele
10-02-2011, 12:39 PM
You could try downloading the DPC Latency Checker from http://www.thesycon.de/deu/latency_check.shtml to troubleshoot the choppiness.

I found the Atheros Wireless card driver was responsible for all of the DPC latency on my system. There may also be other problem drivers and/or unneeded processes hogging resources on your system.

What is the version and date of the GPU driver on your G73JW-A1, Windows 7 64 Pro system?

oOldXman
10-02-2011, 04:41 PM
I might have an idea. If you could, please post all the links to all the necessary drivers for the laptop, camera, sound, chipset, service pack, so on and so on. Maybe I am installing a wrong thing. I am Too confused by now, its been more than a week, every day till morning I try to solve this. I keep reinstalling and scanning forums. I am tired and my brain is not taking any more information. I am lost. Damn, I bought the laptop, paid for the games I just want to relax and play... Maybe the laptop has a defect?

The DPC Latency Checker shows very low latency, but every once in a while it jumps to the maxium on the scale. Right now I am running only the internet browser. This is what it says "Some device drivers on this machine behave bad and will probably cause drop-outs in real-time audio and/or video streams. To isolate the misbehaving driver use Device Manager and disable/re-enable various devices, one at a time. Try network and W-LAN adapters, modems, internal sound devices, USB host controllers, etc."

This is the driver http://www.nvidia.co.uk/object/notebook-win7-winvista-64bit-280.26-whql-driver-uk.html , I installed it yesterday after formating.

EDIT: So I tried playing MIneCraft with the DPC Latency Checker, the scale rose only a few times, but it was lagging everytime I was jumping, I have no idea if this even means something, as I said... my knowledge is limited.

EDIT2: So I reinstalled some of the drivers, just to make sure, and now the mian speakers on the surface of the laptop are not working, I can change their volume and when I do it Windows makes that very short sound, but they don't work on youtube nor in the game. What to do now? It still lags, but the exhausts are on fire, I will try tomorrow in the morning.

EDIT3: What if we asume this is overheating problem, would it be ok if I just used vaccum cleaner?

EDIT4: Seems like I fixed it :D, no idea how though. Still I am super hyper mega happy!

Kaellan
12-13-2011, 09:45 PM
*Bump* Similar isue. geting huge FPS drops wen a game ben running for a few min and then gets to low fps to even play. i have instaled fresh win 7 and only necesery stuff and manualy instaled all the drivers. works like crap for me. buyed this computer and got diaspinted. in 3dmark06 its decent fps around 30-80 jumping up and down buth on the cpu test i get like 0-3 fps mostly 1 fps. is this realy a gaming computer?

BrodyBoy
12-13-2011, 09:50 PM
*Bump* Similar isue. geting huge FPS drops wen a game ben running for a few min and then gets to low fps to even play. i have instaled fresh win 7 and only necesery stuff and manualy instaled all the drivers. works like crap for me. buyed this computer and got diaspinted. in 3dmark06 its decent fps around 30-80 jumping up and down buth on the cpu test i get like 0-3 fps mostly 1 fps. is this realy a gaming computer?Download and run DPC Latency Checker (http://www.thesycon.de/deu/latency_check.shtml). Chances are, there's some driver that's causing really bad latencies.

(Another possibility is that power management settings are throttling video performance. Make sure power the power plan is set to High Performance.)

Kaellan
12-13-2011, 09:52 PM
running DPC almost all the time its around 200 and somthing just made the max get to 23274 dont know what doh. usualy never that hig. and yes ofc hig performance plan is on even tryed throtteling and power4gear hig performance 100% min 100%max. still makes me unable to play.

Kaellan
12-13-2011, 09:53 PM
anny program to recomend for driver scan and uppdate?

BrodyBoy
12-13-2011, 10:06 PM
anny program to recomend for driver scan and uppdate?
I don't personally use those kinds of programs, as I prefer to do it manually. Many people recommend CCleaner (http://www.piriform.com/ccleaner/builds) and Driver Sweeper (http://phyxion.net/item/driver-sweeper.html), though.

Kaellan
12-13-2011, 10:58 PM
CCleaner removes temps files and clen registry, driver sweeper removes drivers. no program to just scan the hardware and instaling latest drivers in one click ? dosnt mater what drivers i use still geting crap cpu frame drops :(