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View Full Version : The keys of laptop(touchpad and space) are jingling.



Disciple.dv
04-26-2014, 04:55 PM
Hi guys, i have problem with my new asus g750j.
The keys of laptop(touchpad and space) are jingling displeasingly when speakers are on average volume.
Please, check you r750 with this test and reply about result
Now i decide to give back my r750 or not.

https://www.youtube.com/watch?v=cvBtQmY2B5I

Thanks

p.s. sorry for my english :)

hmscott
04-26-2014, 10:11 PM
Hi guys, i have problem with my new asus g750j.
The keys of laptop(touchpad and space) are jingling displeasingly when speakers are on average volume.
Please, check you r750 with this test and reply about result
Now i decide to give back my r750 or not.

https://www.youtube.com/watch?v=cvBtQmY2B5I

Thanks

p.s. sorry for my english :)

You are joking, right? :)

Those tones aren't enough to jingle the keys..

The keys don't jingle - and if they do jingle I can't hear them because the speaker volume is up too high :)

Do you mean the keys vibrate?

Disciple.dv
04-26-2014, 11:19 PM
You are joking, right? :)

Those tones aren't enough to jingle the keys..

The keys don't jingle - and if they do jingle I can't hear them because the speaker volume is up too high :)

Do you mean the keys vibrate?

No, my keys vibrate and jingle very loudly :(
It's like anything corrected, or easier to change a laptop?

hmscott
04-26-2014, 11:27 PM
No, my keys jingle very loudly :(
It's like anything corrected, or easier to change a laptop?

For a physical problem like that it will take an RMA to Asus or a return to where you bought it.

You might want to check the next G750 you purchase at the seller before you leave. I haven't seen this problem, but it might be the way the new keyboards are made - your next laptop might do the same.

You could do what I do, not for the same reason, but if you put the white clothe that comes on the keyboard in place, ir might dampen the key jingle... I keep it on the keyboard to keep dust off the keyboard since I use an external keyboard / trackpad / mouse.

Disciple.dv
04-27-2014, 09:16 AM
Thank for your help, hmscott. I will return this laptop seller

hmscott
04-27-2014, 09:31 AM
Thank for your help, hmscott. I will return this laptop seller

Sorry to hear that Disciple.dv, that is the most unusual reason I have heard so far for a return. I hope you find one that doesn't jingle...

Disciple.dv
04-27-2014, 09:33 AM
thanks for your help, hmscott. I will return this laptop to seller.

mickym
06-02-2014, 06:44 PM
This is why i returned my Alienware 18 as I'm not able to watch a movie or play a game without the whole chassis is vibrating and this even with a volume of 30%. This is completely unacceptable. I have ordered an ROG 750JZ now and I hope so much that the chassis of the ROG 750 is so stable that you can hear a movie or a game at least to 80% of max without any vibrations of the chassis and that loudspeakers an subwoofer are well isolated from the chassis and i have to read this now :(

hmscott
06-03-2014, 08:37 AM
This is why i returned my Alienware 18 as I'm not able to watch a movie or play a game without the whole chassis is vibrating and this even with a volume of 30%. This is completely unacceptable. I have ordered an ROG 750JZ now and I hope so much that the chassis of the ROG 750 is so stable that you can hear a movie or a game at least to 80% of max without any vibrations of the chassis and that loudspeakers an subwoofer are well isolated from the chassis and i have to read this now :(

mickym, my G750JH doesn't jingle, even with high volume and subwoofer output. :)

mickym
06-03-2014, 11:54 AM
mickym, my G750JH doesn't jingle, even with high volume and subwoofer output. :)

Great - so ordered my G750 - and it will arrive tomorrow, but i have to pick it up on Thursday - so I hope I will have the same quality as yours. Many thanks - so I guess @Disciple.dv is an exception and it was bad luck. :(

hmscott
06-03-2014, 04:49 PM
Great - so ordered my G750 - and it will arrive tomorrow, but i have to pick it up on Thursday - so I hope I will have the same quality as yours. Many thanks - so I guess @Disciple.dv is an exception and it was bad luck. :(

mickym, a long time ago, I had a Dell work laptop with jingly keyboard, and the few times I watch DVD's when traveling, I dropped a wash cloth / towel on the keyboard, and it quieted right up :)

I wonder if it might be a localization keyboard difference. The US keyboards I have had on the JW/JX/JH have all been quiet, but I can imagine another character set keyboard might be different.

Let us know how it works out :)

mickym
06-05-2014, 05:54 PM
mickym, a long time ago, I had a Dell work laptop with jingly keyboard, and the few times I watch DVD's when traveling, I dropped a wash cloth / towel on the keyboard, and it quieted right up :)

I wonder if it might be a localization keyboard difference. The US keyboards I have had on the JW/JX/JH have all been quiet, but I can imagine another character set keyboard might be different.

Let us know how it works out :)

Hi hmscott,

if have my machine since yesterday and even if you can feel the sound when touching the touchpad - there are no irritating sounds.
I noticed some problems with this ROG Audio - so it happened sometime that the subwoofer paused for a few seconds, but this was already described in the forum and is not hardware related.
I have no lines in my screen, the build in 2 * 8 GB RAM - so there are still 2 places free if I want to upgrade. Well done ASUS.
The machine feels faster than the 2 alienwares I had in the last 3 month. My first one I had for 4,5 years - but I guess it was still designed from Alienware and not from DELL.
So if I will not notice other serious problems - I will keep this computer.

hmscott
06-05-2014, 07:02 PM
Hi hmscott,

if have my machine since yesterday and even if you can feel the sound when touching the touchpad - there are no irritating sounds.
I noticed some problems with this ROG Audio - so it happened sometime that the subwoofer paused for a few seconds, but this was already described in the forum and is not hardware related.
I have no lines in my screen, the build in 2 * 8 GB RAM - so there are still 2 places free if I want to upgrade. Well done ASUS.
The machine feels faster than the 2 alienwares I had in the last 3 month. My first one I had for 4,5 years - but I guess it was still designed from Alienware and not from DELL.
So if I will not notice other serious problems - I will keep this computer.

That's good news mickym, enjoy your new JZ :)

_speedy_
05-30-2015, 08:09 AM
Hi everybody,

sadly I have the same problem with my G750JZ :( Is this really enough to return the laptop to the seller? Most importantly - is it just a bad luck or all G750 models have this fault? Thank you.