View Full Version : Dropped my laptop and now it won't boot up. Help please!

05-15-2014, 12:11 PM
Hello everyone,
So yes I dropped my laptop. It's my first time ever doing so and I'm sorry I ever did it. I have a G55V laptop and now when I start it it takes me straight to Aptio setup utility. I've tried doing the enable csm and secure boot control disabled but that only takes me to "reboot and select proper boot device". I have barely any technical know how and I have the faintest idea on how to take apart this laptop. Please help me!

05-15-2014, 01:00 PM
Multiple things could be disconnected or broken, you could check your hard drives and Ram that are available to you under the back covers. Most likely your going to have to RMA it or take it to Asus Service Center.