PDA

View Full Version : External hard drive goes to sleep. ASUS G750JX



Stels
05-17-2014, 07:07 AM
Good afternoon, everybody . I have a laptop ASUS G750JX before it was installed Windows 8 but updated to 8.1 after doing a clean install . Had a small problem with the desktop, but it was decided , the problem appearing next , which is hampered . I have an external hard disk drives (Seagate Expansion Desktop STBV3000200 and Seagate Expansion Desktop STBV2000200) and they connected USB 3.0 and they are 10-15 minutes away to Sleep mode if they are not to go to when it was Windows 8 was all norms. What I just did not cut off , and in the Device Manager , and More power options all disabled , which could make external hard drives go to Sleep mode.
Here's a question arose , can someone solved this problem or faced it ?

hmscott
05-17-2014, 08:22 AM
Good afternoon, everybody . I have a laptop ASUS G750JX before it was installed Windows 8 but updated to 8.1 after doing a clean install . Had a small problem with the desktop, but it was decided , the problem appearing next , which is hampered . I have an external hard disk drives (Seagate Expansion Desktop STBV3000200 and Seagate Expansion Desktop STBV2000200) and they connected USB 3.0 and they are 10-15 minutes away to Sleep mode if they are not to go to when it was Windows 8 was all norms. What I just did not cut off , and in the Device Manager , and More power options all disabled , which could make external hard drives go to Sleep mode.
Here's a question arose , can someone solved this problem or faced it ?

Stels, if you have set the Power Options => Power Plan Advanced Settings => Hard Disk => "Turn off Hard disk after..." set to 0 = Never, then the disks themselves are setting their power options, APM can be set with quiethdd, and that will keep the disks from parking their heads.

https://sites.google.com/site/quiethdd/

These settings will keep APM/AAM in high performance mode, put them in a quiethdd.ini file, and run quiethdd to load the settings at each boot.

FirstRun = 0
AC_APM_Value = 255
DC_APM_Value = 255
AC_AAM_Value = 254
DC_AAM_Value = 254
AAMEnabled = 1
APMEnabled = 1

Stels
05-17-2014, 08:42 AM
Thanks for the advice, but external hard drives when viewing the program HDDScanIn in
hard disk 1 Seagate Expansion Desktop STBV2000200 (AAM) enable and (APM) is not supported.
hard disk 2 Seagate Expansion Desktop STBV3000200 (AAM) is not supported (APM) enable.
Of course, I built a team in the program, so that (AAM) and (APM) were supported in hard drives, but I'm not sure that would help.

Stels
05-17-2014, 08:55 AM
Checked your recommendation, unfortunately shutdown (AAM) and (APM) does not work. Hard disks are still disabled in 10 minutes

HomieOC
05-17-2014, 09:01 AM
go to advanced power options.. theres a usb power setting in there just disable it lol

Stels
05-17-2014, 09:09 AM
HomieOC Does not work, shut off for a long time.

hmscott
05-17-2014, 09:46 AM
HomieOC Does not work, shut off for a long time.

Are you rebooting after making these settings?

hmscott
05-17-2014, 09:53 AM
Guys, it looks like a long term bug in Windows 8.1, this active thread tracks from Oct 27 2013 to May 11 2014, to a Windows patch in April broke it again.

"Please install the latest Windows 8.1 update to put an end to this misery.
...
-Eliyas Yakub [MSFT]"

"Same problem here. Seagate 3T external USB 3 drive. Problem went away for a while but is back with the Windows 8.1 update (April 2014). Drive now sleeps minutes after any use and takes a while to spin up again. - GregConnected "

Windows 8.1 causes external hard drives to auto-sleep?
Beginning
http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/windows-81-causes-external-hard-drives-to-auto/c03b9212-9972-44b9-bfec-1cd7e70ec67e?page=1&tm=1400320748090
Currently page 9
http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/windows-81-causes-external-hard-drives-to-auto/c03b9212-9972-44b9-bfec-1cd7e70ec67e?page=9&tm=1400320425405

https://www.google.com/search?q=Windows+8.1+causes+external+hard+drives+t o+auto-sleep&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a&channel=fflb

My external USB 3.0 drive enclosure with the 1TB HGST drive from the G750JH doesn't have this sleep problem...it stays on all the time, and doesn't disconnect. And, I have updated to the current Windows main/optional patches.

hmscott
05-17-2014, 10:33 AM
Thanks for the advice, but external hard drives when viewing the program HDDScanIn in
hard disk 1 Seagate Expansion Desktop STBV2000200 (AAM) enable and (APM) is not supported.
hard disk 2 Seagate Expansion Desktop STBV3000200 (AAM) is not supported (APM) enable.
Of course, I built a team in the program, so that (AAM) and (APM) were supported in hard drives, but I'm not sure that would help.

Stels, quiethdd also has a "Disable System Suspend" option in the systray app, did you enable that?

36768

Stels
05-18-2014, 05:35 AM
It did not help did all that was written there, set update windos 8.1 update (KB2914219) and still did not help.

hmscott
05-18-2014, 05:51 AM
It did not help did all that was written there, set update windos 8.1 update (KB2914219) and still did not help.

Stels, yup, still not fixed for some external drives. Not sure why mine doesn't sleep / disconnect.

What is the symptom you see? Does the drive disconnect and not wake up, causing a failure / corrupted disk? Or, does it just sleep and cause lag while waiting for it to wake up?

Does your router support USB drive sharing? Maybe until the bug gets fixed share the external drives from another machine?

I don't see reports of Thunderbolt drives going to sleep... maybe it is just some USB chipsets used in some external USB cases affected?

hmscott
05-18-2014, 06:46 AM
It did not help did all that was written there, set update windos 8.1 update (KB2914219) and still did not help.

Stels, the posts there indicate the fixes got broken with the latest April 2014 Windows Updates, it is broken again. I don't know why my external USB 3.0 enclosure holding the 1TB HGST drive doesn't sleep or go offline - it is stable. I wonder if there are some USB chipsets used in some controllers that are affected, and others aren't affected.

Here is the enclosure I am using, that doesn't sleep or go offline:
http://www.siig.com/it-products/controllers-storage/hard-drive-storage/drive-enclosures/usb-3-0-to-ide-sata-6gb-s-2-5-enclosure.html

Stels
05-19-2014, 09:24 AM
Stels, yup, still not fixed for some external drives. Not sure why mine doesn't sleep / disconnect.

What is the symptom you see? Does the drive disconnect and not wake up, causing a failure / corrupted disk? Or, does it just sleep and cause lag while waiting for it to wake up?

Does your router support USB drive sharing? Maybe until the bug gets fixed share the external drives from another machine?

I don't see reports of Thunderbolt drives going to sleep... maybe it is just some USB chipsets used in some external USB cases affected?
I have external hard drives go into sleep mode if they are not treated within minutes.
You gave a link, there many same trouble and Microsoft as it solved the problem but not all, but most who have installed Windows 8.1 searcheth the same problem with external hard drives, especially those external drives that have a standard hard drive 3.5 and have their connection to power supply and and the amount of hard disk starts with 2TB.